

C2 ATOM Software
About C2 ATOM
C2 ATOM Pricing
Business Cloud: $40 USD ($50 CAD) per license/month* Custom Cloud: contact the C2 ATOM team: sales@c2atom.com *Conditions apply
Starting price:
$40.00 per month
Free trial:
Not Available
Free version:
Not Available
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C2 ATOM User Reviews
OVERALL RATING
Showing 1 - 5 of 13 reviews
Anonymous
Company size: 51-200 employees
Time used: Less than 2 years
Review Source: Capterra
November 2021
Great for Automated Testing
I really enjoy it for my web development. the automated testing is one of the best features
Pros
It's nice for automated testing and web dev if you need an everyday tool. Once you get used to the hacks, its really fun and easy to use
Cons
There arent much white paper incase you get lost.
Stephen
Company size: 1,001-5,000 employees
Industry: Oil & Energy
Time used: More than 2 years
Review Source: Capterra
March 2017
From the system admin perspective
With the help of C2 support I installed and maintain our C2 Atom instance. I was not part of the integration team and we have not yet activated the asset tracking portion of the software. What I can comment on is that it is an easy software to install, runs on SQL, the DB schema is easy to understand. They do frequent updates to the software that delivers bug fixes and new features. Their development department has accommodated some of our requests. Support is very helpful and quick to get a hold of. As a user of the system the tickets I receive are easy to understand, well laid out, easy to update and close. This system is not one of the systems that I find myself having to spend a lot of time on which is pretty high praise in my books.
Pros
The software gets out of my way and allows me to focus on the work it needs to present to me. The system updates are easy to install. Support is easy to get a hold of and resolve my issues.
Cons
It seems to be taking my integration team some time to activate the remaining features. That may not be software related.
Jeremy
Company size: 1,001-5,000 employees
Industry: Consumer Goods
Time used: Less than 2 years
Review Source: Capterra
March 2017
Evolving Product
C2 Atom is an evolving product, currently be used within our IT department for both helpdesk support and our internal program development. Highly customisable and easy to use. A negative point is that with an evolving product, well it has growing pains. Bugs and problems occur however the development and support team at C2 is quick and prompt to correct them. To be noted that none of the bugs we have encountered have "broken the system" or lead to productivity loss.
Sandhya
Company size: 51-200 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
January 2021
Pros and Cons of C2 ATOM
My overall experience is really good with Atom as a customer. Without hesitation, I would suggest this method.
Pros
This is the most robust and wonderfully integrated ITSM I have ever had the ability to use, endorse and build. It has all the functionality that you might think of, and they are easy to use and simple configuration. The unique interface, ease of moving through screens and multiple automation options makes it one of the best web application. The system updates are easy to install and provides supports to resolve issues.
Cons
A weak point is that C2 ATOM has growing pains with an emerging product. There are glitches and concerns, but the production and support team at C2 is swift and prompt to fix them. It lacks customization for various screens and there is complexity in database to prepare reports. It is hard to activate few features of the system which may not be software related. The screen could be more intuitive without more scrolling pages.
Jean
Company size: 51-200 employees
Industry: Government Administration
Time used: More than 2 years
Review Source: Capterra
March 2017
C2 at Town of Candiac
Helping us to meet ITIL specification for our IT department. We improve productivity. Great management of a ton of IT request
Pros
Web based. Database is on our site Easy to use for our peoples.
Cons
Reporting tool is sometime hard to parameter