# Best Customer Support Software - 2026 Reviews & Pricing > Find the best Customer Support Software for your organization. Compare top Customer Support Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/customer-support --- [Home](https://www.softwareadvice.com/) / Customer Support Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Support Software of 2026 Updated June 17, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Related Software Filter products 261 results ### Compare Products Showing 1 - 25 of 261 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge b...[Read more about Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** ([4081 reviews](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)) **10** recommendations Free trial Free version Integrations Integrations Slack Trello +205 more +204 more +203 more Zendesk Suite's Best Rated Features 4.76Customer History See All Zendesk Suite's Worst Rated Features 3.71Contract/License Management See All [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution....[Read more about HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** ([195 reviews](https://www.softwareadvice.com/crm/helpcrunch-profile/reviews/)) **7** recommendations Free trial Free version Integrations Integrations Slack WordPress +5 more +4 more +3 more HelpCrunch's Best Rated Features 5.0Email Management See All HelpCrunch's Worst Rated Features 4.33Ticket Management See All [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) ChorusCX Workforce Optimization is a cloud-based service designed to enhance employee performance and efficiency, delivering con...[Read more about ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** ([1 reviews](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/#reviews)) **1** recommendations Free trial Free version Integrations Integrations Avaya UCaaS Avaya Cloud Office +1 more +0 more +0 more [Textline](https://www.softwareadvice.com/sms-marketing/textline-profile/) Textline is a cloud-based text messaging solution, which enables businesses to connect with clients using phone numbers. Custome...[Read more about Textline](https://www.softwareadvice.com/sms-marketing/textline-profile/) **4.9** ([168 reviews](https://www.softwareadvice.com/sms-marketing/textline-profile/reviews/)) Free trial Free version Integrations Integrations Slack Shopify +18 more +17 more +16 more Textline's Best Rated Features 5.0Appointment Management See All Textline's Worst Rated Features 4.33Reporting/Analytics See All [Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically for B2B sup...[Read more about Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) **4.9** ([116 reviews](https://www.softwareadvice.com/help-desk/supportbench-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +11 more +10 more +9 more Supportbench's Best Rated Features 5.0SSL Security See All Supportbench's Worst Rated Features 4.42Content Management See All [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational A...[Read more about Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** ([590 reviews](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)) Free trial Free version Integrations Integrations Mailchimp WhatsApp +42 more +41 more +40 more Tidio's Best Rated Features 5.0Performance Metrics See All Tidio's Worst Rated Features 4.30Support Ticket Management See All [Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guid...[Read more about Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) **4.7** ([258 reviews](https://www.softwareadvice.com/crm/yonyx-profile/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Zoho CRM +29 more +28 more +27 more Yonyx's Best Rated Features 5.0Help Desk Management See All Yonyx's Worst Rated Features 4.50AI Copilot See All [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need...[Read more about Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) **4.8** ([139 reviews](https://www.softwareadvice.com/call-center/gladly-profile/reviews/)) Free trial Free version Integrations Integrations Slack Asana +31 more +30 more +29 more Gladly's Best Rated Features 4.91Real-time Consumer-facing Chat See All Gladly's Worst Rated Features 4.0Negative Feedback Management See All [Chaport](https://www.softwareadvice.com/live-chat/chaport-profile/) Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients ac...[Read more about Chaport](https://www.softwareadvice.com/live-chat/chaport-profile/) **4.9** ([63 reviews](https://www.softwareadvice.com/live-chat/chaport-profile/reviews/)) Free trial Free version Integrations Integrations Slack WordPress +9 more +8 more +7 more Chaport's Best Rated Features 5.0Mobile Access See All Chaport's Worst Rated Features 4.70Transcripts/Chat History See All [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. St...[Read more about LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) **4.7** ([1786 reviews](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)) Free trial Free version Integrations Integrations PayPal Slack +105 more +104 more +103 more LiveAgent's Best Rated Features 5.0Routing See All LiveAgent's Worst Rated Features 3.75Mobile App See All [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedules appointme...[Read more about Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) **4.7** ([704 reviews](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/)) Free trial Free version Integrations Integrations PayPal QuickBooks Enterprise +105 more +104 more +103 more Birdeye's Best Rated Features 5.0Support Ticket Management See All Birdeye's Worst Rated Features 3.67Question Branching See All [TenFold](https://www.softwareadvice.com/product/158638-Tenfold/) Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major...[Read more about TenFold](https://www.softwareadvice.com/product/158638-Tenfold/) **4.7** ([143 reviews](https://www.softwareadvice.com/product/158638-Tenfold/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud HubSpot Marketing Hub +9 more +8 more +7 more [Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) Denser AI is an artificial intelligence-powered tool designed to enhance semantic search and chat capabilities on websites. This...[Read more about Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) **5.0** ([31 reviews](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/)) Free trial Free version Denser AI's Best Rated Features 5.0Natural Language Processing See All Denser AI's Worst Rated Features 4.85API See All [Cayzu](https://www.softwareadvice.com/crm/cayzu-profile/) Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...[Read more about Cayzu](https://www.softwareadvice.com/crm/cayzu-profile/) **5.0** ([30 reviews](https://www.softwareadvice.com/crm/cayzu-profile/#reviews)) Free trial Free version Integrations Integrations Slack Dropbox Business +29 more +28 more +27 more [Hiver](https://www.softwareadvice.com/crm/hiver-profile/) Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that power must m...[Read more about Hiver](https://www.softwareadvice.com/crm/hiver-profile/) **4.7** ([148 reviews](https://www.softwareadvice.com/crm/hiver-profile/reviews/)) Free trial Free version Integrations Integrations Slack WhatsApp +7 more +6 more +5 more Hiver's Best Rated Features 5.0Collaboration Tools See All Hiver's Worst Rated Features 3.75Access Controls/Permissions See All [Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience tha...[Read more about Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) **4.6** ([343 reviews](https://www.softwareadvice.com/live-chat/smartsupp-profile/reviews/)) Free trial Free version Integrations Integrations WordPress Wix +18 more +17 more +16 more Smartsupp's Best Rated Features 5.0Chat/Messaging See All Smartsupp's Worst Rated Features 4.0Offline Form See All [Comm100](https://www.softwareadvice.com/live-chat/comm100-profile/) Comm100 is a global provider of AI-powered omnichannel customer support software for commercial, government, and nonprofit organ...[Read more about Comm100](https://www.softwareadvice.com/live-chat/comm100-profile/) **4.7** ([108 reviews](https://www.softwareadvice.com/live-chat/comm100-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Salesforce Sales Cloud +30 more +29 more +28 more Comm100's Best Rated Features 5.0Real-time Consumer-facing Chat See All Comm100's Worst Rated Features 5.0Real-time Consumer-facing Chat See All [Dashly](https://www.softwareadvice.com/email-marketing/dashly-profile/) Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their ...[Read more about Dashly](https://www.softwareadvice.com/email-marketing/dashly-profile/) **4.7** ([47 reviews](https://www.softwareadvice.com/email-marketing/dashly-profile/#reviews)) Free trial Free version Integrations Integrations Slack WordPress +16 more +15 more +14 more Dashly's Best Rated Features 5.0Live Chat See All Dashly's Worst Rated Features 4.0Segmentation See All [HelpSpace](https://www.softwareadvice.com/crm/helpspace-profile/) HelpSpace, a German startup founded in 2020, offers helpdesk support for small to medium-sized businesses. Its goal is to provid...[Read more about HelpSpace](https://www.softwareadvice.com/crm/helpspace-profile/) **4.8** ([30 reviews](https://www.softwareadvice.com/crm/helpspace-profile/#reviews)) Free trial Free version Integrations Integrations Slack Shopify +3 more +2 more +1 more HelpSpace's Best Rated Features 4.88Support Ticket Management See All HelpSpace's Worst Rated Features 4.0Reporting/Analytics See All [Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/) Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client support vi...[Read more about Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/) **4.6** ([79 reviews](https://www.softwareadvice.com/customer-experience/kustomer-profile/reviews/)) Free trial Free version Integrations Integrations Slack WhatsApp +65 more +64 more +63 more Kustomer's Best Rated Features 5.0Activity Tracking See All Kustomer's Worst Rated Features 4.33Chatbot See All [TeamSupport Messaging & Live Chat](https://www.softwareadvice.com/conversational-marketing/teamsupport-messaging-and-live-chat-profile/) TeamSupport's Messaging & Live Chat leverages the power of connection to unify your support, sales, and marketing teams in addit...[Read more about TeamSupport Messaging & Live Chat](https://www.softwareadvice.com/conversational-marketing/teamsupport-messaging-and-live-chat-profile/) **4.6** ([115 reviews](https://www.softwareadvice.com/conversational-marketing/teamsupport-messaging-and-live-chat-profile/reviews/)) Free trial Free version Integrations Integrations Slack Mailchimp +6 more +5 more +4 more TeamSupport Messaging & Live Chat's Best Rated Features 4.67Transcripts/Chat History See All TeamSupport Messaging & Live Chat's Worst Rated Features 4.33Live Chat See All [Mava](https://www.softwareadvice.com/product/451161-Mava/) Mava is a customer support platform designed for community-driven companies. It enables support across public and private channe...[Read more about Mava](https://www.softwareadvice.com/product/451161-Mava/) **4.8** ([29 reviews](https://www.softwareadvice.com/product/451161-Mava/#reviews)) Free trial Free version Integrations Integrations Slack Telegram +2 more +1 more +0 more Mava's Best Rated Features 4.86Live Chat See All Mava's Worst Rated Features 4.27Chatbot See All [SprintHub](https://www.softwareadvice.com/marketing/sprinthub-profile/) SprintHub is a complete Marketing/Service/Sales platform that offers a variety of integrated tools to capture leads, automate ma...[Read more about SprintHub](https://www.softwareadvice.com/marketing/sprinthub-profile/) **4.9** ([19 reviews](https://www.softwareadvice.com/marketing/sprinthub-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp Instagram +4 more +3 more +2 more SprintHub's Best Rated Features 5.0Inbox Management See All SprintHub's Worst Rated Features 4.80On-Demand Communications See All [Forumbee](https://www.softwareadvice.com/help-desk/forumbee-profile/) Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a...[Read more about Forumbee](https://www.softwareadvice.com/help-desk/forumbee-profile/) **4.9** ([18 reviews](https://www.softwareadvice.com/help-desk/forumbee-profile/#reviews)) Free trial Free version Integrations Integrations Slack Google Forms +5 more +4 more +3 more [Hipporello Service Desk for Trello](https://www.softwareadvice.com/form-builder/hipporello-profile/) Hipporello Service Desk for Trello is a solution that enables users to create Trello cards from online forms and emails. Users c...[Read more about Hipporello Service Desk for Trello](https://www.softwareadvice.com/form-builder/hipporello-profile/) **4.8** ([20 reviews](https://www.softwareadvice.com/form-builder/hipporello-profile/reviews/)) Free trial Free version Integrations Integrations Trello +0 more +0 more +0 more Hipporello Service Desk for Trello's Best Rated Features 5.0Workflow Automation See All Hipporello Service Desk for Trello's Worst Rated Features 4.33Real-Time Notifications See All 1 [2](https://www.softwareadvice.com/customer-support/?page=2)[3](https://www.softwareadvice.com/customer-support/?page=3)[4](https://www.softwareadvice.com/customer-support/?page=4)[5](https://www.softwareadvice.com/customer-support/?page=5) ... [11](https://www.softwareadvice.com/customer-support/?page=11) ## Popular Comparisons [ LiveAgent vs Zendesk Suite ](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)[ Zoho Desk vs Freshdesk ](https://www.softwareadvice.com/crm/freshdesk-profile/vs/zoho-desk/)[ Tidio vs Intercom ](https://www.softwareadvice.com/crm/intercom-profile/vs/tidio-chat/)[ NiCE CXone vs Yonyx ](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/vs/yonyx/) ## Your Guide to Top Customer Support Software, April 2023 Software Advice uses reviews from real software users to highlight the top-rated Customer Support products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) - [Textline](https://www.softwareadvice.com/sms-marketing/textline-profile/) - [Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) - [Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) - [Dashly](https://www.softwareadvice.com/email-marketing/dashly-profile/) - [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) - [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) - [ThriveDesk](https://www.softwareadvice.com/crm/thrivedesk-profile/) - [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) - [Chaport](https://www.softwareadvice.com/live-chat/chaport-profile/) - [Issuetrak](https://www.softwareadvice.com/crm/issuetrak-profile/) - [Front](https://www.softwareadvice.com/crm/front-profile/) - [Helpwise](https://www.softwareadvice.com/crm/helpwise-profile/) - [Tiledesk](https://www.softwareadvice.com/live-chat/tile-desk-profile/) - [Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) - [Froged](https://www.softwareadvice.com/customer-communications-mngt/froged-profile/) - [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) - [Help Scout](https://www.softwareadvice.com/crm/help-scout-profile/) - [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) - [ServiceNow Customer Service Management](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/) - [CXone Mpower](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) - [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) - [BlueCamroo](https://www.softwareadvice.com/crm/bluecamroo-profile/) - [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) - [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ### Related Customer Support Software - [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) - [Customer Satisfaction Software](https://www.softwareadvice.com/customer-satisfaction/) - [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) - [Customer Success Software](https://www.softwareadvice.com/customer-success/) - [Help Desk Software](https://www.softwareadvice.com/help-desk/)