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Forethought

Forethought is a help desk management software designed to help businesses in the eCommerce, education, travel and other sectors predict, prioritize and automatically route support tickets among relevant individuals. The platform ...Read more about Forethought

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

Zoho Desk

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk

Freshworks Customer Service Suite

Freshworks Customer Service Suite simplifies tracking agent performance, workload distribution, and task assignment, enabling leaders to optimize agent efficiency and productivity. From an agent training and QA point of view, the ...Read more about Freshworks Customer Service Suite

5.0 (1 reviews)

Korra

Korra is an AI-powered customer support solution designed to help businesses enhance customer service experiences. Korra offers key features, such as a self-service AI chatbot, automated content analysis, and a powerful natural la...Read more about Korra

Issuetrak

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be dep...Read more about Issuetrak

Supportbench

A Modern B2B Helpdesk CRM Software. Supportbench is a state-of-the-art Customer Relationship Management Software. We specialize in helping you build loyalty and customer retention through our seamless comm...Read more about Supportbench

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Emplifi Service Cloud

Emplifi provides an enterprise platform that gives you comprehensive insights, tools, and resources to help businesses provide great customer service through their website or mobile app. It offers tools that enable organizations ...Read more about Emplifi Service Cloud

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HappyFox Chat

HappyFox is a cloud-based help desk solution that provides artificial intelligence (AI) chatbots to businesses across various industries, including computer and software, education, travel and leisure, media and publishing, energy...Read more about HappyFox Chat

Sharpen

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live ...Read more about Sharpen

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Deskpro

Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as information technology (IT), education, gaming, retail and more. Key features include a self-service portal, known iss...Read more about Deskpro

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Grasp

Grasp is a cloud-based customer service solution for businesses of all sizes. Primary features include case management, team collaboration tools, multi-channel support, private notes and reporting. The software provides a shared...Read more about Grasp

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Answerbase

Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, customer service and support and social CRM. Customer service and support module allow companies to solve their c...Read more about Answerbase

Sparkcentral

Sparkcentral by Hootsuite is an automated messaging distribution (AMD) platform that improves customer service operations across all digital platforms. Primarily catering to energy, hotel, food and beverage, banking, insurance, me...Read more about Sparkcentral

Magentrix

Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals. Deliver content, share information and engage your partners and customers with a completely customizable and branded portal that ma...Read more about Magentrix

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Helpshift

Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and retention. Key features include embedded web chat, in-app messaging, issue ticketing, searchable FAQs, ...Read more about Helpshift

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Helpwise

Helpwise is a communication management tool that allows customer-facing teams to create shared inboxes for different channels like Email, Live Chat, SMS, Whatsapp, Facebook, Twitter and much more! Sales & Support reps can use Hel...Read more about Helpwise

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Brand Embassy

Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer support and social media analytics. It monitors all of a company’s social channels—including Facebook, Twitter, Link...Read more about Brand Embassy

5.0 (1 reviews)

C-Desk

C-Desk is a complaint management software designed to help businesses manage service requests, projects, assets, logbooks and expenses. The platform enables managers to receive notifications regarding overriding of service level a...Read more about C-Desk

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CustomerWise

CustomerWise is a hybrid customer relationship management solution that caters to businesses of all sizes across various industry verticals. Key features include workflow automation, customer asset management, contract management,...Read more about CustomerWise

4.0 (3 reviews)