--- title: "Best Customer Support Software - 2026 Reviews & Pricing" description: "Find the best Customer Support Software for your organization. Compare top Customer Support Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/customer-support/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Customer Support Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Support Software of 2026 Updated November 10, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Related Software Filter products 337 results ### Compare Products Showing 1 - 25 of 337 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [Zendesk Suite](/product/26892-Zendesk/) - Overall rating: 4.4/5 - Reviews: 4,116 - Starting price: $55.00/month - Best for: Enterprise businesses - Free trial: Available - Free demo: Not available #### Overview Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a [Read more](/product/26892-Zendesk/) ##### What users love - Centralized multichannel support platform - Robust and flexible ticketing - Intuitive and user-friendly interface ##### To take in mind - Escalating costs and limited value - Clunky and limited email handling - Missing and complex feature set #### Features ##### Best rated features - Tagging: 5/5 - Batch Communications: 5/5 - Account Management: 5/5 - Configuration Management: 5/5 ##### Worst rated features - Interactive Content: 3/5 - Account Alerts: 3/5 - Geotargeting: 3/5 [See all features](/product/26892-Zendesk/#key-features) #### Pricing ##### Suite Team - Price: $55.00/month ##### Suite Growth - Price: $89.00/month ##### Suite Professional - Price: $115.00/month [See full pricing details](/product/26892-Zendesk/#pricing-and-plans) --- ### [Textline](/sms-marketing/textline-profile/) - Overall rating: 4.9/5 - Reviews: 169 - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Textline is a cloud-based text messaging solution, which enables businesses to connect with clients using phone numbers. Customer support teams can and include images, emojis, URLs [Read more](/sms-marketing/textline-profile/) #### Features ##### Best rated features - Support Ticket Management: 5/5 - Surveys & Feedback: 5/5 - Knowledge Base Management: 5/5 - Real-Time Notifications: 5/5 [See all features](/sms-marketing/textline-profile/#key-features) #### Pricing ##### Essentials - Price: Custom - Pricing available upon request - Included Agents: 3, Additional Agents: $50 per agent per month ##### Pro - Price: Custom - Pricing available upon request - Included Agents: 5, Additional Agents: $70 per agent per month ##### Enterprise - Price: Custom - Pricing available upon request [See full pricing details](/sms-marketing/textline-profile/#pricing-and-plans) --- ### [Tidio](/live-chat/tidio-chat-profile/) - Overall rating: 4.7/5 - Reviews: 590 - Starting price: $0.00/month - Best for: Ease of use - Free trial: Available - Free demo: Not available #### Overview Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across [Read more](/live-chat/tidio-chat-profile/) ##### What users love - Versatile live chat experience - Efficient customer service automation - Broad platform integration options ##### To take in mind - Expensive for small businesses #### Features ##### Best rated features - Customer Surveys: 5/5 - Activity Tracking: 5/5 - Help Desk Management: 5/5 - Interactive Content: 5/5 [See all features](/live-chat/tidio-chat-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month - For solo entrepreneurs. Free forever. No credit card required. ##### Starter - Price: $24.17/month - Ideal for small businesses focused on enhancing customer satisfaction via live chat support. ##### Growth - Price: $49.17/month - Ideal for teams of all sizes prioritizing customer service as their competitive advantage. [See full pricing details](/live-chat/tidio-chat-profile/#pricing-and-plans) --- ### [Yonyx](/crm/yonyx-profile/) - Overall rating: 4.7/5 - Reviews: 259 - Starting price: $25.00/month - Best for: Enterprise businesses - Free trial: Available - Free demo: Not available #### Overview Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead [Read more](/crm/yonyx-profile/) #### Features ##### Best rated features - Web-based Deployment: 5/5 - Help Desk Management: 5/5 - Decision Support: 5/5 - WYSIWYG Editor: 5/5 [See all features](/crm/yonyx-profile/#key-features) #### Pricing ##### Professional - Price: $25.00/month - This plan provides all features of Yonyx platform for stand alone use. Integrations, SSO or API [See full pricing details](/crm/yonyx-profile/#pricing-and-plans) --- ### [Gladly](/call-center/gladly-profile/) - Overall rating: 4.8/5 - Reviews: 140 - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting [Read more](/call-center/gladly-profile/) #### Features ##### Best rated features - Voice Mail: 5/5 - Natural Language Processing: 5/5 - API: 5/5 - Predictive Dialer: 5/5 ##### Worst rated features - Canned Responses: 4/5 [See all features](/call-center/gladly-profile/#key-features) --- ### [Chaport](/live-chat/chaport-profile/) - Overall rating: 4.9/5 - Reviews: 63 - Starting price: $0.00 - Free trial: Available - Free demo: Not available #### Overview Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients across various channels such as Facebook, Viber, and [Read more](/live-chat/chaport-profile/) #### Features ##### Best rated features - Language Detection: 5/5 - Automated Routing: 5/5 - Natural Language Processing: 5/5 - Reporting & Statistics: 5/5 ##### Worst rated features - Autoresponders: 4/5 [See all features](/live-chat/chaport-profile/#key-features) #### Pricing ##### Free - Price: $0.00 - Talk to your customers in real time. 2 operators included ##### Pro - Price: $29.00/month - Make even more sales. Increase operator efficiency. 4 operators included. This plan is priced at ##### Unlimited - Price: $99.00/month - Automate sales & support. Get more control. Unlimited operators without any charge. This plan is [See full pricing details](/live-chat/chaport-profile/#pricing-and-plans) --- ### [Comm100](/live-chat/comm100-profile/) - Overall rating: 4.7/5 - Reviews: 108 - Starting price: $31.00/month - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview Comm100 is an omnichannel customer engagement platform that helps small to enterprise-level businesses in education, financial services, government, healthcare, e-commerce, and [Read more](/live-chat/comm100-profile/) #### Features ##### Best rated features - Real-time Consumer-facing Chat: 5/5 - Live Chat: 5/5 - Code-free Development: 5/5 - Chat/Messaging: 5/5 ##### Worst rated features - Proactive Chat: 2/5 - Autoresponders: 2/5 [See all features](/live-chat/comm100-profile/#key-features) #### Pricing ##### Live Chat Startup - Price: $31.00/month - You can start a free trial. ##### Live Chat Plus - Price: $55.00/month - You can start a free trial. ##### Live Chat Ultra - Price: Custom - Pricing available upon request - Book a demo and get direct pricing for your unique requirements [See full pricing details](/live-chat/comm100-profile/#pricing-and-plans) --- ### [Denser Search and Chat](/live-chat/denser-ai-profile/) - Overall rating: 5.0/5 - Reviews: 31 - Starting price: $19.00/month - Free trial: Available - Free demo: Not available #### Overview Denser Search and Chat is an AI chatbot and search platform that helps small to midsize businesses across e-commerce, healthcare, legal, and customer support industries manage [Read more](/live-chat/denser-ai-profile/) #### Features ##### Best rated features - Natural Language Processing: 5/5 - Lead Capture: 5/5 - AI/Machine Learning: 5/5 - Chatbot: 5.0/5 [See all features](/live-chat/denser-ai-profile/#key-features) #### Pricing ##### Starter - Price: $19.00/month - $19/Per Month 2 DenserBot 1500 queries per month Maximum of 100 docs/webpages or 50M doc storage ##### Standard - Price: $89.00/month - $89 / Per Month Details: 4 DenserBot 7500 queries per month Maximum of 2000 docs/webpages or 1G [See full pricing details](/live-chat/denser-ai-profile/#pricing-and-plans) --- ### [Hiver](/crm/hiver-profile/) - Overall rating: 4.7/5 - Reviews: 148 - Starting price: $25.00/month - Best for: Value for money - Free trial: Available - Free demo: Not available #### Overview Hiver is the agentic customer service platform where teams and AI work together to resolve complex customer issues across channels. Unlike legacy support platforms, where people [Read more](/crm/hiver-profile/) #### Features ##### Best rated features - Communication Management: 5/5 - Real-Time Updates: 5/5 - Reporting/Analytics: 5/5 - Monitoring: 5/5 [See all features](/crm/hiver-profile/#key-features) #### Pricing ##### GROWTH - Price: $25.00/month - Ideal for small teams to deliver effortless, multi-channel support. ##### PRO - Price: $55.00/month - For teams looking transform their support with advanced features ##### ELITE - Price: $85.00/month - For teams looking transform their support with advanced features [See full pricing details](/crm/hiver-profile/#pricing-and-plans) --- ### [Cayzu](/crm/cayzu-profile/) - Overall rating: 5.0/5 - Reviews: 30 - Starting price: $4.00/month - Free trial: Available - Free demo: Not available #### Overview Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, issue management, a self service portal and automated [Read more](/crm/cayzu-profile/) #### Pricing ##### Basic - Price: $4.00/month ##### Team - Price: $9.00/month ##### Pro - Price: $19.00/month [See full pricing details](/crm/cayzu-profile/#pricing-and-plans) --- ### [Smartsupp](/live-chat/smartsupp-profile/) - Overall rating: 4.6/5 - Reviews: 343 - Starting price: $0.00/month - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and [Read more](/live-chat/smartsupp-profile/) #### Features ##### Best rated features - Alerts/Notifications: 5/5 - Alerts/Escalation: 5/5 - Natural Language Processing: 5/5 - Automated Routing: 5/5 ##### Worst rated features - Automated Responses: 2.5/5 - Third-Party Integrations: 3/5 - Contact Management: 3.8/5 - Customer Segmentation: 4/5 [See all features](/live-chat/smartsupp-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month - Ideal for individuals enhancing website performance with Live Chat. ##### Solo - Price: $17.00/month - Ideal for solopreneurs managing customer communication alone. Includes unlimited conversations, ##### Plus - Price: $25.00/month - Ideal for growing teams looking to streamline customer communication across Live Chat, WhatsApp, [See full pricing details](/live-chat/smartsupp-profile/#pricing-and-plans) --- ### [Mava](/product/451161-Mava/) - Overall rating: 4.8/5 - Reviews: 31 - Starting price: $0.00 - Free trial: Not available - Free demo: Not available #### Overview Mava is a customer support platform designed for community-driven companies. It enables support across public and private channels, including Telegram, Discord, and email, all from [Read more](/product/451161-Mava/) #### Features ##### Best rated features - Knowledge Base Management: 5/5 - Multiple Data Sources: 5/5 - Customer Communication: 5/5 - Inbox Management: 5/5 ##### Worst rated features - Customer History: 4/5 [See all features](/product/451161-Mava/#key-features) --- ### [TeamSupport Messaging & Live Chat](/conversational-marketing/teamsupport-messaging-and-live-chat-profile/) - Overall rating: 4.6/5 - Reviews: 115 - Starting price: $29.00/month - Best for: Ease of use - Free trial: Not available - Free demo: Not available #### Overview TeamSupport's Messaging & Live Chat leverages the power of connection to unify your support, sales, and marketing teams in addition to your customer experience. With powerful [Read more](/conversational-marketing/teamsupport-messaging-and-live-chat-profile/) #### Features ##### Best rated features - Proactive Chat: 5/5 - Dashboard: 5/5 - Customer Experience Management: 4.8/5 - Real-time Consumer-facing Chat: 4.8/5 ##### Worst rated features - Lead Capture: 3/5 - Automated Responses: 3.5/5 - Chatbot: 3.6/5 - Pre-Configured Bot: 4/5 [See all features](/conversational-marketing/teamsupport-messaging-and-live-chat-profile/#key-features) --- ### [Dashly](/email-marketing/dashly-profile/) - Overall rating: 4.7/5 - Reviews: 47 - Starting price: $39.00/month - Free trial: Available - Free demo: Not available #### Overview Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their performance on a unified platform. Product managers [Read more](/email-marketing/dashly-profile/) #### Features ##### Best rated features - Real-Time Reporting: 5/5 - Offline Form: 5/5 - Multi-Channel Data Collection: 5/5 - Transfers/Routing: 5/5 ##### Worst rated features - Contact Database: 3/5 - Geotargeting: 4/5 - ROI Tracking: 4/5 [See all features](/email-marketing/dashly-profile/#key-features) #### Pricing ##### Basic - Price: $39.00/month [See full pricing details](/email-marketing/dashly-profile/#pricing-and-plans) --- ### [Lime Connect](/mobility/userlike-profile/) - Overall rating: 4.6/5 - Reviews: 649 - Starting price: $0.00/month - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Lime Connect is a German AI software solution that enables companies to automate their customer communications across all channels and consolidate them into a single omnichannel [Read more](/mobility/userlike-profile/) ##### What users love - Improved customer engagement tools - Customizable and versatile chat features - Intuitive setup and operation ##### To take in mind - Expensive for small businesses #### Features ##### Best rated features - Real-Time Notifications: 5/5 - AI Copilot: 5/5 - Activity Dashboard: 5/5 - Canned Responses: 5/5 ##### Worst rated features - For Sales/Marketing: 2/5 - Alerts/Escalation: 3/5 - Lead Qualification: 3/5 [See all features](/mobility/userlike-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month - Simple chat setup for your website. ##### Pro - Price: $87.00/month - Multi-channel customer communication, enhanced by AI. ##### Flex - Price: Custom - Pricing available upon request - Comprehensive enterprise solution that fits all your needs. [See full pricing details](/mobility/userlike-profile/#pricing-and-plans) --- ### [HelpSpace](/crm/helpspace-profile/) - Overall rating: 4.8/5 - Reviews: 30 - Starting price: $25.00/month - Free trial: Available - Free demo: Not available #### Overview HelpSpace, a German startup founded in 2020, offers helpdesk support for small to medium-sized businesses. Its goal is to provide an aesthetically pleasing and user-friendly [Read more](/crm/helpspace-profile/) #### Features ##### Best rated features - Real-Time Notifications: 5/5 - Content Management: 5/5 - Task Progress Tracking: 5/5 - Task Management: 5/5 ##### Worst rated features - Customer Database: 3/5 - Catalog Management: 4/5 - Reporting/Analytics: 4/5 [See all features](/crm/helpspace-profile/#key-features) #### Pricing ##### Basic - Price: $25.00/month [See full pricing details](/crm/helpspace-profile/#pricing-and-plans) --- ### [servis.ai](/product/113880-FreeAgent-Network/) - Overall rating: 4.6/5 - Reviews: 71 - Starting price: $75.00/month - Free trial: Not available - Free demo: Not available #### Overview Servis.ai, formerly FreeAgent CRM, is a robust Business Operations Management Platform that helps your team get organized, gain visibility into day-to-day work, and get more done [Read more](/product/113880-FreeAgent-Network/) #### Features ##### Best rated features - Pipeline Management: 5/5 - Customer Segmentation: 5/5 - Third-Party Integrations: 5/5 - Dashboard: 5/5 ##### Worst rated features - Campaign Management: 3/5 - Marketing Automation: 3/5 [See all features](/product/113880-FreeAgent-Network/#key-features) --- ### [SprintHub](/marketing/sprinthub-profile/) - Overall rating: 4.9/5 - Reviews: 19 - Starting price: R$239.00/month - Free trial: Available - Free demo: Not available #### Overview SprintHub is a complete Marketing/Service/Sales platform that offers a variety of integrated tools to capture leads, automate marketing campaigns, manage omnichannel service, sell, [Read more](/marketing/sprinthub-profile/) #### Features ##### Best rated features - Reporting & Statistics: 5/5 - Collaboration Tools: 5/5 - Interaction Tracking: 5/5 - Third-Party Integrations: 5/5 ##### Worst rated features - Email Marketing: 3/5 - Marketing Automation: 3/5 - Landing Pages/Web Forms: 4/5 [See all features](/marketing/sprinthub-profile/#key-features) #### Pricing ##### Basic - Price: R$239.00/month [See full pricing details](/marketing/sprinthub-profile/#pricing-and-plans) --- ### [Desku](/product/371788-Desku/) - Overall rating: 4.7/5 - Reviews: 36 - Starting price: $19.00/month - Free trial: Available - Free demo: Not available #### Overview Desku is AI Customer Service Software With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations. Desku.io offers advanced AI customer service solutions for SMBs and [Read more](/product/371788-Desku/) #### Features ##### Best rated features - Customizable Reports: 5/5 - Support Ticket Management: 4.7/5 - Ticket Management: 4.6/5 - Self Service Portal: 4.6/5 ##### Worst rated features - Multi-Channel Communication: 2.7/5 - CRM: 3.8/5 - API: 4/5 [See all features](/product/371788-Desku/#key-features) #### Pricing ##### Startup - Price: $19.00/month - Perfect For Small Team Np Credit/Debit Card Required ##### Team - Price: $39.00/month - Perfect For Small Team Np Credit/Debit Card Required ##### Business - Price: $49.00/month - Perfect For Businesses Np Credit/Debit Card Required [See full pricing details](/product/371788-Desku/#pricing-and-plans) --- ### [Forumbee](/help-desk/forumbee-profile/) - Overall rating: 4.9/5 - Reviews: 18 - Starting price: $250.00/month - Free trial: Available - Free demo: Not available #### Overview Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a knowledge base. It features branding and design, [Read more](/help-desk/forumbee-profile/) #### Features ##### Best rated features - Alerts/Notifications: 5/5 - Group Management: 5/5 - Content Management: 5/5 - Member Directory: 5/5 ##### Worst rated features - Ideation: 4/5 - Event Management: 4/5 [See all features](/help-desk/forumbee-profile/#key-features) #### Pricing ##### Basic - Price: $250.00/month [See full pricing details](/help-desk/forumbee-profile/#pricing-and-plans) --- ### [Apizee](/cloud-communication/apizee-profile/) - Overall rating: 4.8/5 - Reviews: 18 - Starting price: €50.00/month - Free trial: Not available - Free demo: Not available #### Overview A visual aid platform called Apizee enables field users to communicate in real time with distant agents or specialists during inspections, assessments, diagnostics, and support [Read more](/cloud-communication/apizee-profile/) #### Features ##### Best rated features - Chat/Messaging: 5/5 - Automatic Call Distribution: 5/5 - Video Support: 5/5 - Access Controls/Permissions: 5/5 [See all features](/cloud-communication/apizee-profile/#key-features) --- ### [Tiflux](/itsm/tiflux-profile/) - Overall rating: 4.9/5 - Reviews: 15 - Starting price: R$0.00 - Free trial: Not available - Free demo: Not available #### Overview Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket management software that helps front office teams optimize [Read more](/itsm/tiflux-profile/) --- ### [Kommunicate](/crm/kommunicate-profile/) - Overall rating: 4.6/5 - Reviews: 44 - Starting price: $40.00/month - Free trial: Available - Free demo: Not available #### Overview Kommunicate is an AI-first customer service automation platform that helps support teams automate ticket resolution using AI agents, live chat, a shared inbox, and omnichannel [Read more](/crm/kommunicate-profile/) #### Features ##### Best rated features - Email Management: 5/5 - Support Ticket Management: 5/5 - Multi-Channel Communication: 5/5 - Geotargeting: 5/5 [See all features](/crm/kommunicate-profile/#key-features) #### Pricing ##### Starter - Price: $40.00/month - For startups and teams introducing trusted automation ##### Professional - Price: $200.00/month - For growing teams ready to scale automation with control ##### Enterprise - Price: Custom - Pricing available upon request - For enterprises with customized needs [See full pricing details](/crm/kommunicate-profile/#pricing-and-plans) --- ### [ThriveDesk](/crm/thrivedesk-profile/) - Overall rating: 4.7/5 - Reviews: 37 - Starting price: $15.00/month - Free trial: Available - Free demo: Not available #### Overview ThriveDesk is a helpdesk solution that utilizes live chat, email, contact form and other communication tools to streamline customer support operations. It offers a shared inbox, [Read more](/crm/thrivedesk-profile/) #### Features ##### Best rated features - Real-Time Notifications: 5/5 - Access Controls/Permissions: 5/5 - Survey/Poll Management: 5/5 - Autoresponders: 5/5 [See all features](/crm/thrivedesk-profile/#key-features) #### Pricing ##### ThriveDesk - Price: $15.00/month - This plan offers a 14 day free-trial period. [See full pricing details](/crm/thrivedesk-profile/#pricing-and-plans) --- 1 [2](https://www.softwareadvice.com/customer-support/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/customer-support/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/customer-support/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/customer-support/?__ai_markdown=true&page=5) ... [14](https://www.softwareadvice.com/customer-support/?__ai_markdown=true&page=14) ## Popular Comparisons [ LiveChat vs Zendesk Suite ](https://www.softwareadvice.com/compare/26892-Zendesk/vs/27068-livechat/)[ Tidio vs Freshdesk ](https://www.softwareadvice.com/crm/freshdesk-profile/vs/tidio-chat/)[ Zoho Desk vs TeamSupport ](https://www.softwareadvice.com/crm/teamsupport-profile/vs/zoho-desk/)[ Five9 vs Talkdesk ](https://www.softwareadvice.com/call-center/five9-profile/vs/talkdesk/)[ Genesys Cloud CX vs NiCE CXone ](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/vs/incontact-hosted-call-center-software/) ## Your Guide to Top Customer Support Software, April 2023 Software Advice uses reviews from real software users to highlight the top-rated Customer Support products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) - [Textline](https://www.softwareadvice.com/sms-marketing/textline-profile/) - [Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) - [Yonyx](https://www.softwareadvice.com/crm/yonyx-profile/) - [Dashly](https://www.softwareadvice.com/email-marketing/dashly-profile/) - [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) - [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) - [ThriveDesk](https://www.softwareadvice.com/crm/thrivedesk-profile/) - [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) - [Chaport](https://www.softwareadvice.com/live-chat/chaport-profile/) - [Issuetrak](https://www.softwareadvice.com/crm/issuetrak-profile/) - [Front](https://www.softwareadvice.com/crm/front-profile/) - [Helpwise](https://www.softwareadvice.com/crm/helpwise-profile/) - [Tiledesk](https://www.softwareadvice.com/live-chat/tile-desk-profile/) - [Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) - [Froged](https://www.softwareadvice.com/customer-communications-mngt/froged-profile/) - [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) - [Help Scout](https://www.softwareadvice.com/crm/help-scout-profile/) - [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) - [ServiceNow Customer Service Management](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/) - [CXone Mpower](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) - [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) - [BlueCamroo](https://www.softwareadvice.com/crm/bluecamroo-profile/) - [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) - [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ### Related Customer Support Software - [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) - [Customer Satisfaction Software](https://www.softwareadvice.com/customer-satisfaction/) - [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) - [Customer Success Software](https://www.softwareadvice.com/customer-success/) - [Help Desk Software](https://www.softwareadvice.com/help-desk/)