Blackpoint MDR vs SpamTitan

RATING:

4.8

(34)

Blackpoint MDR has 34 reviews and a rating of 4.79 / 5 stars vs SpamTitan which has 528 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (34)
4.6 (528)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 26, 2024
June 10, 2024
Pros/Cons
  • Pros

  • Support and account reps are responding quickly and try to resolve issues.
  • The features that I enjoy the most about Blackpoint is the real-time constant monitoring that the SOC teams provides. If there is an issues the team is quickly on top of it.
  • Cons

  • Very limited control which can be looked at as positive and negative.
  • As an MSP, we have have several tools that we use to analyze threats in our client's organizations.
Read all user reviews
  • Pros

  • What I love most SpamTitan is its reliability. It is a well-designed and effective software with fantastic customer service.
  • Easy to implement and manage. The user interface is very straight forward and we love that it is branded with our company's logo.
  • Cons

  • The only point that i dislike is, there are no access to the software from other device except from my computer, as it only operating from stand-alone application for desktop.
  • The daily report of spam or something with held was to long of a delay.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos