Support is number 1 in my opinion, the team behind Huntress are second to none, always available and willing to help and know their stuff. The product is light on machines, has a great dashboard and alerting is wonderful.

Would love for it to integrate with Defender for Business instead of just the free Windows Defender.

It is very well tuned to the MSP model. The Huntress team has built their product to play very nicely with a multi tenant IT management model. Everything can be partitioned granularly, and the integrations/rollout of the product are extremely easy.

-The Huntress team reviews and classifies severity of alerts before they get to our team, which reduces our workload. They also include remediation plans and work with us if needed. -The rollout/integrations were very smooth and out clients didn't experience negative issues as a result of the rollout. -The pricing model works very well for the SMB market.

It is not as advanced as other software like a SentinelOne or a Crowdstrike, but it can work well in tandem with them.

The community/culture of the Huntress team is great. Joining their weekly groups is great education on what is going on in today's world.

I feel as if it is playing catchup or adding needed services JUST behind other competitors. I wish there was also a built in script for deployment rather than customized one.

Has shown its value with protecting customers in real-world events. We use it to help with remediation on customers that were not previously using it, makes cleanup and visibility easy.

Huntress is very easy to use. The remediation details are great, and with the new auto remediation its even easier.

There is nothing I don't like about Huntress.

Adding this to our portfolio has been one of our best business decisions yet.

I love everything about this product, from the ease of deployment to the alerting.

I honestly have yet to find any faults in this product.

Positive experience overall. Support team has been friendly and service has assisted in remediation and prevention of cyber attacks.

Having an extra set of eyes watching over our customer fleet from a security perspective is reassuring. Additional value add for our customers helping us bring security to the forefront of the conversation.

Features under continuous development, so waiting for a specific feature to come into fruition requires patience (EDR).

They're great - they constantly give back to the community and try to make the entire channel better.

Huntress does what it says on the label and it does it well. They're constantly innovating and attempting to push the envelope while remaining VERY GOOD on their core features. The persistence detection is amazing, and from what I've seen the Managed AV is very good!

Not a lot really - they are NOT the only solution you need but they don't bill themselves as that.

Huntress keeps an eye on all of our computers and immediately notifies if an unusual process is set to run automatically. It has found numerous huge potential security problems, and countless little problems (things like adware and junk browsers).

Implementation was easy by deploying the agent via our RMM. It immediately found a few major security issues, the support team even helped me confirm the risk.

Initially, there was a problem with how the agents were split into organizations, but this issue has since been resolved.

Managing Windows Defender via Huntress is my favorite part of this software

Documentation might be more improved or maybe starting a Huntress University would help partners to understand better their product

Outstanding! A+++ I simply couldn't do my job without Huntress. I rely on daily and is almost always opened and in use.

Easy, simply to understand and navigate GUI. Highly intuitive and responsive agent with real-time reporting and next level support when you need it most.

Lack of merch. The only real problem I have with Huntress is the fact I can't display my support and use of the application in the real world. That's how good it is.

Deployment and management is a breeze. Client is light weight, non-obtrusive. Detects footholds, malware, etc. that other AV misses.

Don't have any cons for the product. It performs as expected and the Huntress team is constantly adding features which is great!

Great.

Super easy to deploy and use. Support has been fantastic.

So far no complaints besides for maybe only being limited to Windows devices.

It gives us insight in what slips through the maze.

Easy of deployment. Active support and commitment to the industry

Nothing really. I does what i needs to do and more.

Great product to allow me to replace an existing solution. Cost was a bit higher but the features were well worth making the change.

Moving beyond simple antivirus, Huntress provides best of class ransomware protection. The canaries are placed throughout stored data to detect and counter any attempts to encrypt the files.

I had no issues deploying or using the software

Easy to deploy, use and straightfoward pricing. The people and Huntress really care and love what they do.

Nothing!