All OnDMARC Reviews
1-17 of 17 Reviews
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Stephen
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
OnDmarc, Get Set, Go!
We work with OnDmarc both as a client (transparency - we get their platform for free, but the same goes several other DMARC management platforms) and as a Partner. As a Vendor we find that whilst they've got lofty ambitions, they're both humble and personable to work with. They're considerate in front of clients and we can trust them to do the right thing and provide the right advice without some of the usual high-pressure sales tactics you see with a good number of high-growth tech firms. As a client, they've been able to give us much simpler, actionable advice to move into a hallowed Reject policy than others - If a lowly non-technical person like me can implement for us, then anyone can. These projects are often fraught with nuance and unexpected complexity and speaking with other vendors can make these (common) issues both seem and feel overwhelming so it's a huge compliment that the OnDmarc team can make these projects sound simple and then deliver on their promises.
PROS- It's software led. This might sound a little ridiculous, but a good number of the other DMARC management platforms are service led, that is to say that whilst you get visibility of the dashboard and reporting, to make changes or implement controls is on a request basis - The ability to use their investigate tool to test sending sources immediately for SPF / DKIM settings with easy to use results to help triage any issues - A very responsive and knowledgable support team. We had a 30 min call with one of their engineers that really helped simplify implementation and then before making any changes I tend santity check it via their support team using the chat function. Normally you'll have a reply within a few mins - and it's a useful reply. Not a holding type reply.
CONSI'm struggling to think of a negative - both from a client and a Partner perspective. Perhaps the biggest reservation clients might have is that it's effectively another point-solution they'll need to add to their already bloated Vendor stack. That being said, i'd argue there are probably consolidation opportunities within their toolset that should be consolidated (like E-Mail + Web which many still keep separate) and that DMARC management can have such a big impact when fully implemented into a Reject policy that the benefits of OnDmarc as a standalone platform outweigh the potentially perceived negative of adding another solution to your stack.
Reason for choosing OnDMARC
We both use and recommend OnDmarc to our clients for three core reasons: - They're experts in DMARC. It's what they've been borne out of and although their expanding (via their Parent business, Redsift) into intelligent Phishing Detection (with OnInbox) and most recently Ingraind for network, cloud and public cloud monitoring and file movement, at their core they help simplify implementing DMARC protection for their clients - The platform is intuitive with actionable insights and guidance obvious. The steps the platform asks you to follow and advice it gives based on your own traffic make it easy to configure your legitimate sending sources and move from a Reporting to a Reject policy. We've found they're typically able to do this for their clients quicker than the majority of the market meaning clients are able to accelerate their RoI and reduce their time-to-value. - Commercially they're competitive and because they've invested in making their platform so intuitive the services element of their proposition is minimal they're able to offer a predictable, flatlined cost. Clients don't have to worry about heavy capex for implementation, or worry about shouldering the burden of implementation themselves. Their pricing includes Setup and Support as well as Licensing for their platform too.
Vendor Response
Thanks for your kind and very detailed comments Stephen, it's great to hear that we're able to provide a reliable and user-friendly service!
Replied July 2020
Colin
Telecommunications, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Feature-rich, user-friendly, lots of support
OnDMARC are experts. The level of support is fantastic, coupled with their level of industry knowledge. They also appreciate the challenges modern businesses face when implementing and moving through the DMARC policies and help guide the process along the way.
PROSI love how simple it was to onboard our domains into the platform, visualise the underlying data which was crucial to us implementing an effective DMARC policy and the dynamic-SPF feature was a major bonus.
CONSThe platform is very self-explanatory and all features were well explained during the onboarding process
Reason for choosing OnDMARC
OnDMARC wanted to help us deliver our strategy; not just sell us a one-off product. That means a lot to my business.
Reasons for switching to OnDMARC
Price, Support, Platform ease-of-use
Vendor Response
Thanks Colin, it's wonderful to hear that we could appreciate the challenges modern businesses face when implementing DMARC and work in partnership to deliver your company strategy!
Replied November 2020
Colin
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed April 2019
OnDMARC - Helping get your email delivered
If you have to manage a number of 3rd parties who are sending email on your behalf OnDMARC helps with your delivery rate. It also helps maintain your reputation as your email addresses can't be spoofed with spam and other nasties.
PROSOnDMARC is simple to use and setup. Basically it helps ensure that your outgoing email is correctly configured so that it will be delivered to an inbox rather than failing security checks at the recipient end where it may be rejected or marked as spam or suspicious. It also stops others spoofing your email addresses to send out spam and phishing emails. If you want to ensure the emails you and your third-party providers are sending on your behalf are getting through, OnDMARC can be a good way to achieve this.
CONSIf you have your sending mail servers correctly configured and aren't using 3rd parties to send out on your behalf, you probably won't need a service like OnDmarc.
Vendor Response
Thanks for the review Colin, it's great to see that you've realised the value OnDMARC can provide in not only boosting email deliverability, but also preventing phishing attacks and stopping email impersonation.
Replied July 2020
Steve
Warehousing, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Never enough layer of protection - OnDMARC
I was initially looking for an SPF, DKIM, DMARC validator and found several solutions but, quickly narrowed down that OnDMARC was the right choice. It not only validated the entries but, also reports on activities which help identify weaknesses in our operations. The company has since continued to provide improvements to my existing account which helps manage new industry changes.
PROSOnDMARC provides a clear overview of all domain configurations and settings. Now it even supports automated change mangement.
CONSThere was nothing which I least liked. Everything I needed in the product was included and more.
Reason for choosing OnDMARC
OnDMARC had the best features, capabilities, and was the most accurate during the testing and validation. In addition, the interface was much easier to understand/operate. Oh yeah... the support/training and related services were also awesome.
Vendor Response
Thanks Steve for such a positive review! It's great to hear that the product allowed you more than just basic reporting, helping you identify weaknesses in your operations and give steps to improve your email configuration. We look forward to continuing to keep the product regularly updated using feedback from our customers.
Replied November 2020
Ron
Law Practice, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Simple but Complete
Red Sift's OnDMARC product was highly recommended by a client and another security vendor. After researching options at the time, we chose OnDMARC and have been happy with it. The implementation engineer provided a solid explanation of the software features and functions and was able to offer real world guidance which led to a smooth implementation. Our greatest concern was having emails rejected in error, but I have never had to make adjustments to correct invalid settings.
PROSThe implementation team and support have been outstanding. From the start, there has been a high level of professionalism, expertise, respect and desire to provide a successful experience. The product itself is solid, easy to maintain and feature-rich. There are push reports, forensics and a validation tool to help confirm email delivery is happening (or not) as expected.
CONSFor what we need, I haven't found limitations to the software. The main issue I have is not with the software, but in how others fail to report DMARC status.
Vendor Response
Thanks Jon, it's wonderful to hear that the product not only highlighted your DMARC status, but supported you towards a smooth implementation without having emails rejected in error.
Replied November 2020
rick
Legal Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
OnDmarc Review
Really good - they have definitely gone the extra mile to support us and they have always taken an interest in everything we raise.
PROSWhat I like most is the level of help we received in getting to reject mode, we employ several external systems which makes things complicated and OnDmarc helped us to negotiate the hurdles and get us over the line.
CONSVery trivial - just a grumble about having to change the default view of how many domains i can see
Vendor Response
Thank you Rick, our customer support team are always on hand to solve any queries you may have. The default view settings for domains is something that is already on our product roadmap to improve, and we look forward to delivering this for you.
Replied November 2020
David
Leisure, Travel & Tourism, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
OnDmarc - make your domains secure from email phishing attacks
Our objective at the start of the engagement was to reduce the number of Phishing emails getting to our colleagues and customers. The tool is intuitive that allows you to see who is using sending emails on your behalf and gives extensive help in how to secure these domains. We've achieved circa 1000 domains inside 9 months which would have been impossible without the tool.
PROSIn many ways I would not champion the software itself but would champion the thought leadership that has gone into developing the software. with added value features being added all the time by a team that wants to listen to their customers.
CONSThere are some features that are not as smooth to use for instance where you want to secure 1000's of domains but the team at Redsift are already working with us on improvements.
Vendor Response
Thanks David, feedback and recommendations from customers is vital to Red Sift and it's great to hear your suggestions have been actioned! As identified, the improvements to the domain configurations is already on the product roadmap and we look forward to delivering this for you.
Replied November 2020
Eugene
Verified reviewer
Legal Services, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great product for implementing and continued support for DMARC
Excellent support team, excellent product.
PROSOnDMARC assisted us to to implement our DMARC record in a very short time without causing any outages. The support was great. We are using it on a weekly basis. Reports give us an overview of actions that needs to be completed which is really helpful. The console is easy to use and the analyze function of messages is of great help especially where 3rd party's are involved. Dynamic SPF is built in to the product and easy to maintain as anyone new to implementing SPF records might not know about this "must have" due to limitations of the SPF record.
CONSI cannot find any issues with the product or support team.
Vendor Response
Thanks Eugene, it's great to hear that the support team were able to assist you with any concerns you had and that our Dynamic SPF feature has enabled your company to overcome the 10 SPF lookup limit!
Replied November 2020
Stephan
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
The Platform to make sure your email gets delivered
The experience with RedSift - OnDMARC has been stellar. OnDMARC is a great piece of software that helped us address an important issue. Email reputation is vital to a business and together with OnDMARC we took on this journey. The Support team is one of the best I have ever dealt with. At your side every step of the way.
PROSSimple and easy to deploy and manage. An amazing support team, great pricing structure. Worth the investment!
CONSThere are really ZERO Cons I can think of, it really holds what it promises.
Vendor Response
Thanks for the review Stephan, it's great to hear you're discovering the benefits of increased email deliverability after deploying OnDMARC.
Replied November 2020
Michael
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
An excellent solution to the challenge of helping users determine good or bad in an email
The experience has been excellent with a nice technology solving a business and operational problem at a sensible price which can be deployed easily.
PROSIts ease of use and intuitive nature. Our challenge was to find a technology that worked and did not give more complexity.
CONSNo features were an issue. We spent some time evaluating the market and found nothing better or easier to use.
Vendor Response
Thank you for the kind review Michael, it's great to hear we're able to solve both a business and operational problem for customers.
Replied July 2020
Russel
Printing, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Complete tool for ensuring email deliverability and security
While investigating an issue with email deliverability, I searched for a DMARC validator online. I stumbled upon OnDMARC and signed up for a trial, and I can't believe how easy it is to set up. In just a few minutes, I had a better view of what's wrong with our email deliverability. Their customer support is very responsive, and the application is very well documented.
PROSEasy to use with precisely the features you need. The dynamic SPF is a huge win for us. Single sign-on integration is a big plus as well.
CONSI have yet to see any cons. We're happy with OnDMARC so far.
Vendor Response
Thanks Russel, it's brilliant to hear that OnDMARC helped you increase visibility of your email deliverability and that you were supported by our Help Centre that is regularly updated.
Replied November 2020
John
Legal Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
ByrneWallace - Journey to DMARC
Without the fantastic support from OnDMARC we would have never got this setup. They stayed with the process and safely moved us from level 1 to level 3
PROSKnowledge that our domain, with regard, to email sending, is now complying with best-practice and we are reducing our own "spamming" footprint and informing our clients and other authorities that emails received from us are "clean" and for them to reject any other email sources pertaining to be ByrneWallace
CONSIt was tricky enough to setup especially with third party vendors handling our email marketing
Vendor Response
Thanks John, it's great that we've been able to support ByrneWallace to provide both clients and authorities the piece of mind that your emails are fully compliant. We're always looking into how to improve the ease of use for our customers and will continue to release regular updates that respond to our customer feedback.
Replied November 2020
Jamie
Packaging and Containers, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
OnDMARC - highly recommended
OnDMARC has helped Essentra achieve full email protection on the vast majority of our owned domains. Their customer support is also second to none.
PROSEase of use, the dashboards and reporting features.
CONSI can honestly say that there is nothing I like least. The team continually add enhancements to the product.
Vendor Response
Thanks Jamie, it's great to hear your suggestions and recommendations have been actioned, and helped Essentra achieve full email protection!
Replied November 2020
Jon
Legal Services, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Simple setup & ongoing management
Great support team, extremely knowledgeable and always willing to help.
PROSQuick to setup & implement DMARC & dynamic SPF.
CONSCost, it's not bargain basement cheap but when you weigh up the reputational cost of critical email not being delivered it's irrelevant.
Vendor Response
Thanks for the kind review Jon, it's fantastic to hear that our "extremely knowledgable" support team are "always willing to help"!
Replied May 2021
Joaquin
Human Resources, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Great Product and Great Support
The ease of use. How the software works is easy to learn. And support is always there to help.
CONSSome details in the console could be more user friendly, but I know they are on the roadmap.
Vendor Response
Thanks Joaquin, we put a lot of thought and effort into the user experience and product design so it's great to see this is helping support you on your DMARC journey! We're excited to work in partnership with you to develop the product and increase the usability even further.
Replied November 2020
Nikhil
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Product is extremely good against spoofing. Very cost effective as well.
Very important software for all the sectors, GUI is simple, reporting is accurate and very easy to configure.
CONSThere is nothing wrong in the product which I found till now. Everything works fine as committed....
Vendor Response
Thanks for the review Nikhil, it's great to hear that we're able to provide a reliable, resilient and cost effective service for you and your clients!
Replied July 2020
Iain
Luxury Goods & Jewelry, 5,001-10,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Effective and cost efficient DMARC monitoring and introduction
Did exactly what it said on the tin and guided us to DMARC 'reject' quickly and effectively
PROSIn addition the DMARC reporting OnDMARC has some nice additional features such as the dynamic SPF both to ease SPF management and handling on larger SPF records. These additional but important extra capabilities have just been extended with BIMI VMC hosting
CONSMessage subject lines and sample message headers are not always available
Reason for choosing OnDMARC
Cost basis and level of engagement of the supplier
Vendor Response
Thanks for the review Iain, it's great to hear that you're seeing the benefits of both Dynamic SPF and BIMI VMC hosting!
Replied May 2021