I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations. I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking. There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it. Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

Features like package and discount management, an embeddable design, and support for several time zones are only the beginning. When compared to the prior scheduling program we utilized, this one has far less issues. It's so simple, yet so effective. Client calendars are synced and alerts are sent out automatically. Zoom's user interface makes setting up online meetings a breeze.

Easily its most appealing quality is how simple it is to use. You may go right in with no prior knowledge of CRM or CS and you'll pick this stuff up quickly. I was finally able to find a convenient way to organize my time, communicate with my clients, and keep track of all of our scheduled meetings. The search function responds quickly and accurately and ignores case. Accessing customer information is simple, and I can keep tabs on scheduling alterations and other variables with ease. The survey design was also straightforward. I like how it adapts to your time zone automatically.

Crunchy user interface. It's not user-friendly, and the drop-down selections don't always appear. Banning user-submitted content is inconvenient since you can't just blacklist any new content that users could submit. I fear that, as an administrator, I would encounter several difficulties when first delving into the matter. When integrations fail, it really stinks. Not terrible overall.

Overall, this software is easy to use & set up. It integrates well with my website & helps our customers keep their appointments.

Acuity is just easy to use and set up. Add products and services, with pricing - quickly and easily.

There’s nothing to say here. The software just works.

The software is well-integrated with a SquareSpace site, which we were already using for web hosting. This makes it easy to insert and integrate with any other SquareSpace systems you are using. The customer support is also excellent, with low wait times and knowledgable staff available to talk to.

This software was difficult to set up to integrate with our CRM and Outlook calendars. This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have run into the same issue. As it is, we still do not have the program set up correctly, as it will take a dedicated several hours, by someone who knows each of your systems inside and out.