Music Together website via Yourvirtuoso
I have always been very torn about my experience with yourvirtuoso.
When I first purchased this website template and web services, I loved everything about it. I still am very happy with the back office services (ability to build class offerings for my center, financial reports, coupons, etc.) Overall, things are easy to use.
The biggest disappointment I have with the service is the customer service and the actual website template options. The service, while timely, is usually general and the staff seems short and non-thorough in their answers. This is just my experience.
The template options are just plain out of date. I was told months ago that there would be new, updated and relevant template options coming our way. While I understand that this is quite an undertaking, I feel like we have been given consistently inaccurate information. First, new websites would be available end of summer, then, in September, then, by the very latest, the end of October. Still have not seen a thing. I am so ready to jump ship at this point, but like I said, the back office software is what is keeping me with you. I am disappointed, but have hope!
I hope this review is helpful. These are my opinions based on my experiences.
Overall ease of use of the back office.
Love the financial reports, enrollment reports, and other reporting options.
Would love to be able to offer a shopping cart. So families can pay for more than one class (item) in one purchase.
Would also love to see the ability for my families to buy gift certificates in any amount (or in any predetermined amount) with an automatic coupon code being sent to them upon purchase (I realize I can create a coupon code and send it to a family, but wouldn't it be great if they could do it all themselves from their home?)
Is there a way for me to create a set of classes (say, Winter Term classes) and list it on the website without activating it? In other words, without allowing people to register? I'd just like for them to be able to view it.
Response: SimplySignUp, SimplySignUp
Thanks for the review & feedback Kayla.
I am also frustrated by the delays in releasing the new templates. They are ready to go, but we are being asked to wait by MTLLC to coordinate the release with theirs.
There are a couple of options for displaying classes without registration. You can see them by searching the help system, but if they do not meet your needs let me know.
The Gift Certificate idea is a great one. I know a few folks have found ways to do it, but integrating it with our registration/payment system would be a big help.
I'll put it on our list.