Startquestion

RATING:

4.9

(174)

About Startquestion

Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Key features include email marketing, question branching, custom survey URLs, customizable templates, multi-channel distribution and data analysis tools. Teams using Startquestion can add company or project logo to questionnaires and establish brand identity with respondents. Built-in graphic templates allow users to personalize the questions, titles, answers, progress bar, frames, background photo, messages, buttons and other content of the survey design. Additionally, filter questions can be applied using transition logic and rules, which ...

Startquestion Pricing

Start - $49/month Business - $99/month Team - $199/month Enterprise - starting from $499/month

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

Startquestion Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Startquestion

1 - 5 of 174 Reviews

Aleksandra

Non-Profit Organization Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Webankieta review

PROS

The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.

CONS

What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

Dagmara

Telecommunications, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Intuitive, easy to use, containing all the key functionalities needed in the daily work

PROS

My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report. A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys.

CONS

I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client.

Andrzej

Telecommunications, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Reasonable tool that does the job

PROS

Rankings which allows me to compare NPS score for different data sources.

CONS

I have to filter each survey separately.

Jakub

Computer Games, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

On the market scale of such platforms, it believes that the price-quality ratio is appropriate.

PROS

Help on your part in case of any problems. The help of your [SENSITIVE CONTENT] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with [SENSITIVE CONTENT]) and you are open to user comments. The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most.

CONS

Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics. However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform.

Marta

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

A good tool for creating surveys with great support.

PROS

Quick help in case of problems, ease of creating surveys, intuitiveness.

CONS

No more complicated solutions (e.g. more types of filtering by questions, dynamic display of questions instead of new sections, no possibility to easily do multilingual surveys, no possibility to do the same question for several groups, where there is only one answer in the cafeteria) answer with another word.