All Formotus Reviews
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Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Need to make forms? USE THIS!
Fantastic program. It's intuitive and easy to use. Formotus has saved us from many headaches!
CONSNONE! There have been no complaints from anyone while using Formotus.
Roger
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2018
First class Infopath forms for iOS
The Formotus platform allowed us to deploy native SharePoint forms to iPad's, being the only product on the market at the time to offer this compatibility along with the ability to capture data in an offline mode, which was crucial for us. Since the initial launch, the platform has evolved to support most of the controls and business logic available to an InfoPath designer, without sacrificing functionality or restricting the design in any way. Having tried most of the alternatives available today, Formotus is still the only product on the market to offer this without compromise.
PROSCompatibility with InfoPath controls, conditions and rules is very near 100% Use InfoPath as a design tool then use the Formotus portal to configure and push to iPads is intuitive Support for pre-populated forms (called Workflow Forms) with sync between library and iPad's Support for offline with automatic sync once connected to a network Support for multiple user logons and granular permissions Full support for check out / check in within SharePoint library
CONSLicencing model can become costly if sharing iPad's between multiple users Support could be more responsive (although the time difference between UK & USA is responsible for the lag) - support once online were always helpful
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2018
Formotus feels more and more outdated.
Easy to implement into existing processes and with the InfoPath option we had one solution for everything. We create one form and use it on many different devices including the browser. This made it very quickly available mobile.
CONSBut forms where never really created for the mobile experience. If we try to create our existing processes in Formotus it feels quickly slow and not up to date anymore. It is very easy to create complex processes which quickly don't work anymore proper on mobile devices. We found that it works well for very simple forms and processes but as soon as it gets complex you reach the limitation of the architecture behind it. Compared to other app it now also seems to be to expensive for the provided functionality. I don't think that it should be about forms on mobile devices anymore it should be about creating simple apps on mobile devices to represent the whole process. I have to mention that I'm not using much the new Formotus form build but we tested it. If I have to create a separate form in the browser and one to print the form or install and separate add on on our SharePoint server. This loses the advantage Formotus had so far in the last couple of years. If I have to do this I would at least expect that I can change the whole app and would not just get a long form list.
Leigh
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Formotus has been an invaluable tool for the organization
Formotus allows to rapidly deploy field solutions in very little time and with very little issues from the field. The customer support always finds a way to resolve your issues.
CONSSince we primarily deal with InfoPath it is a shame that MS has discontinued the development of the software. That being said the Formotus team is putting in great effort to establish their own web version of InfoPath as a replacement. Time will tell how it stacks up against MS PowerApps.
Molly
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2018
More functionality in certain areas compared to similar apps, but limitations in other areas.
Visibility on what our field team is recommending.
PROSApp is easy to use when it comes to searching the recommendation list. You can start typing in a recommendation and all those with those letters will appear--which is much easier than apps our organization has utilized in the past.
CONSUnfortunately there are some formatting limitations that make our final product look less than desirable. We are working on correcting this, as the final formatted version is what our members see.
Anonymous
1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2018
We had a non-developer create a form that was used in the field for a few years
It served its purpose while we used it. We now have a native app that replaced it. But it's easy to set up forms. Moderate to slightly difficult to handle the data the form generates. End users found it difficult to retain reports they submitted.
PROS- Easy to create forms with low technical skill necessary - Allowed the transfer of knowledge from InfoPath form creation to iOS "app" - Several different methods for submitting data back to the office from the mobile devices
CONS- Once a form was submitted, the data was gone to the field staff. We sent forms via email back to a SharePoint list. Users were going through their sent items in their inbox and pulling up the XML to read what they had submitted - Didn't seem like very many new features during the time we used it. But that may be my own unawareness - I was only moderately involved in that project - InfoPath seems to be on its way out, there are a lot of better alternatives now... including Office Forms
Mark
Environmental Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2017
Used on multiple jobs/projects to create efficiency.
Project efficiency, avoid use of paper forms, more accurate data submitted to the project team or database.
PROSAbility to use complex calculations and customize mobile forms for use in the field. Great online dashboard to upload and deploy forms to mobile user groups.
CONSInitially, required to use Microsoft InfoPath to create forms, but that is now changing. InfoPath is a powerful tool, but has a steep learning curve, and some features in InfoPath are not supported in Formotus.
Greg
Education Management, 201-500 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
The functionality of the program is well-designed.
Formotus produces high quality results for conducting surveys. It takes a few minutes to learn, but once the basics are mastered, it's easy to create surveys.
CONSThe cost is a bit probitive, especially for those using it for academic purposes. It would be nice to see an expanded field of offers to make it a more affordable option.
Olivia
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2018
I only used Formotus once for an event where I had absolutely no wi-fi and it served its purpose.
I chose to use Formotus for an event without any wifi, and it's ability to function without WIFI served my needs at the time.
CONSThis product was difficult to set up initially, and when I did download it, I couldn't set it up using a Chromebook. I had to switch to my PC, which wasn't much easier.
Stephanie
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
I tested this product for a class, but did not use in the field.
I liked that you could customize the form to the detail necessary for good qualitative analysis. Appropriate flow of questions is essential to good survey design.
CONSI thought setting up the form itself was clunky and the design was a bit confusing to figure out. Could be more intuitive.
Chris
Environmental Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Versatile tool that has boosted our productivity
Saves time in the field and in the office. We generate customer facing reports automatically when a survey is completed using the mobile app.
PROSEasy to use and easy to deploy. Great features makes it easy for us to customize both the field app and the reports we generate from the field surveys. GPS feature is awesome. Fantastic customer support!
CONSWould like to have satellite view for GPS coordinates in report output. Other than that, I don't have any other "cons" for Forms On Fire.
Kelly
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
FORMOTUS Forms support
The FORMOTUS support team provided me with exceptional customer service. When I encountered an Apple iSO issue with my organizations forms, FORMOTUS worked with me to trouble shoot the issue and then quickly created a fix to get my forms running smoothly again. THANK YOU FORMOTUS!!!
PROSGreat support team and trouble free forms for the last 4 years.
CONSI can't think of any major issues. No problems.
Chris
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed March 2018
App crashes a lot. Our in the field contractors have difficulty using.
It has helped with gaining knowledge of what works and does not work.
PROSApp has given us a good template to start with. We have been able to learn what we like and dislike.
CONSWhen issue arises with app tech support solution is to delete the app and start again. Continually have issue with communication between the app and Microsoft SharePoint system. When app is getting an update it would be nice to get a notice.
Dana
Chemicals, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed March 2018
The features & functionality are very good, it is just the lack of support
I don't think I got as much as I could due to lack of communication and help.
PROSThe Features of the forms are great and easy to use. the templates are useful and easy to set up.
CONSthe lack of Support and communication / Help is not good also it is not widely known about any training course of help with anything.
Shelley
Consumer Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
Very easy and fast
Speed up processing the companies dispatch an receipts.
PROSEase of use while creating forms. As an option fir mobile use, Formotus is the easiest I have experienced at tjis time.
CONSI find Limiting User Interface Options like inserting barcodes and QRcodes for ease of processing. For some functionality it would be quite an advancement.
Kelly
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
I learned Formotus for a graduate level course in Project Assessment. It has been very useful so far
I like the ease of creating surveys, especially for use offline in the field. I traveled to the Philippines to do fieldwork. I learned this software in order to easily access surveys offline.
CONSSome of the saving of multiple drafts caused me problems, as well as the transfer to the app. Once I practiced a few times, it became easier to understand but initially caused me some difficulty.