About SyncSpider

SyncSpider is an application-to-application integration tool designed to help eCommerce businesses grow revenue using multichannel sales automation. It helps manage stock in a centralized place, connect with eCommerce tools to sync data, create improved buying experience for customers. SyncSpider helps sync data across apps and marketplaces.


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92 Reviews of SyncSpider

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(34)

34

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 92 results

February 2021

Dan from TECH500

Verified Reviewer

Company Size: 1 employee

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Perfect tool for automating your tasks

SyncSpider is like a central hub that allows you to automate any e-commerce business processes by integrating data from multiple online services. It allows you to synchronize data between any online store platform, your customer relationship management (CRM), your accounting package, and your shipping management software. From my experience that worth a lot to my clients and saves them time & money. This means that you can automatically import all orders and shipments into a client's accounting package and update their CRM with new customer information. I can now easily integrate all my tools and services into a very effective automation workflow. Already connected a few of my client's websites to sync data from Amazon, Shopify, WooCommerce, into Google Sheets. Then created a workflow that collects emails of new clients that made an order into their Mailchimp. Just started using SyncSpider and there are so many integration options that blow my mind. I highly recommend that service!

Pros

Perfect tool for automating tasks. I'll explain a bit about what it's all about for anyone that didn't use such tools yet. As a business owner, I am constantly looking for ways to increase productivity, cut costs and improve my bottom line. There is no better way to do this than to automate things.

Cons

I haven't stumbled yet at any issues yet.

Reasons for Choosing SyncSpider

The interface and ease of use creating workflow and API integrations. I was also very impressed by the support team that always responded to my questions very fast, and they helped me with some amazing insights and ideas on what can be done with the system.

Reasons for Switching to SyncSpider

Cost, Interface and SyncSpider provide amazingly quick support.

Response from SyncSpider

Replied February 2021

Hi Dan! We are simply amazed by your detailed review. It's always wonderful seeing our customers design amazing workflows with our tool. You inspire us to keep on expanding our abilities and ways to automate your day-to-day businesses. Thanks!

April 2021

Lawrence from LA

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

April 2021

Goodbye mundane repetitive tasks and hello time at the beach

FIRST IMPRESSIONS: The current UI isn't what I expected after reading a good number of reviews. Actually, I was pleasantly surprised how intuitive it is during my exploration phase. I don't know if my positive response to the UI is due to the not so glowing reviews of the UI. For me, it's not too bad at all. AFTER INITIAL USE: As mentioned above, the UI isn't too bad. I found myself able to go through the workflow from creating a company, to creating a project and then adding integrations and creating tasks without much help from support documentation. Again, this was a pleasant surprise. I recommend creating a mind map first with existing integrations and then referencing the mind map as you build out the automations. The UI might not be as bad as I thought it would be, it's still no integrately or Zapier for visualization of the flow. CONCLUSION: If you are in e-commerce managing inventory for multiple storefronts, then SyncSpider is the automation solution for you. Although, you should first check the available integrations and the integrations in their roadmap before pulling the trigger. Integration wishlist: startinfinity, mailrush, encharge, postoplan, Runtheworld, Novocall and Optinly to name a few. I am surely looking forward to integrating SyncSpider to automate more of my workflow.

Pros

The apparent e-commerce focus is what pushed me to the edge in the selection of SyncSpider over the other alternatives. Existing integrations with some LTD SaaS is also a huge pro. I wish most of my SaaS was integrated, but maybe one day. The deep integrations is also a huge plus.

Cons

This might just be more of a con specific to me but I'd like more integrations for the SaaS I use frequently. SyncSpider is only as good as its ability to integrate with many tools. The UI visualization of the integration flow even though is satisfactory for my needs, its still something to be desired. It would be great not having to create a mind map first before setting up a flow in SyncSpider. The good news though is there is supposed to be a revamp of the UI. The possibility of improvement also helped with my purchase decision.

Reasons for Choosing SyncSpider

Same reason why I decided not to go with Integrately paid option.

Reasons for Switching to SyncSpider

I'll still be using the free plan of Integrately for "simple" integrations. Although, when it comes to more complex "Deep" integrations there is no comparison to SyncSpider. Cost is also another huge factor in choosing SyncSpider. There is definitely more bang for the buck.

Response from SyncSpider

Replied April 2021

Thank you so much Lawrence. Every review and the feedback we get helps us better SyncSpider:)

March 2021

Jack from ModMount LLC

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

March 2021

Almost amazing

Pros

The multichannel inventory management feature. As soon as they have their Amazon marketplace integrations up and running, this will be a formidable tool. Until then not so much. But customer support has reassured me multiple times that these integrations are vital to their business and they are working on it. I believe them.

Cons

Lack of Amazon integrations at purchase. (I expect this to change very soon.)

Response from SyncSpider

Replied April 2021

Amazon will come soon!

March 2021

Michael from PageFlair

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

SyncSpider is my new go to integration tool!

Overall I enjoy SyncSpider and have big plans for it as my web design business grows. It is my goal to help small businesses grow online and if I am able to use SyncSpider to do that for their web based storefronts, it is going to truly add value to what I can bring to the table for my customers. We are living in a time where in person shopping is suffering and small businesses need to adapt to the changes of time. SyncSpider will help my clients do that by simplifying product listings in online stores, adding leads to their CRM systems, and by assisting to completing tasks faster.

Pros

What I like most about this product is that it provides much deeper integrations than what I am use to with other products like Zapier. It also has a stronger focus on e-commerce where I felt other integration platforms were lacking. I feel the development team stands behind the product with a lot of enthusiasm and have a strong determination on growing the product rapidly. Having good customer support is a must when building a quality product with some level of complexity such as SyncSpider. Nice work on the in-depth documentation as well.

Cons

What I like least about the product is that it is still young and that there are still a lot of products that have yet to be integrated into the platform. Hopefully the product will continue to grow with more and more integrations as the weeks go by making the product more useful.

Reasons for Switching to SyncSpider

I switched because I felt SyncSpider brought a whole lot more to the table in terms of e-commerce and complexity.

Response from SyncSpider

Replied March 2021

You can bet that we will continue to.improve:) adding 2 apps per week atm, aiming to add 1 per day:)

April 2021

Michael from DotSlash Studio

Verified Reviewer

Company Size: 1 employee

Industry: Arts and Crafts

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

The Best Alternative to Zapier!

I really enjoy SyncSpider and am already making further plans to utilize it as much as I can for my creative studio business. Tools like this very much help out us small businesses and does wonders in saving us time and hassle. I can't wait to integrate it into my CRM and get my leads automated!

Pros

I really like the fact that SyncSpider provides a much deeper integration with the tools I use compared to the basic integrations on Zapier. I also really enjoy it's big focus on e-commerce tools, it's really a major selling point for me. Not to mention the very detailed documentation. Great work by the folks on their team!

Cons

It's still very new to the market and as such there isn't an awful lot of integrations just yet. I have faith in the guys over at SyncSpider and can't wait to see what they come up with over the next year or so!

Reasons for Switching to SyncSpider

I switched due to the fact that SyncSpider has a core focus on e-commerce and the integrations on SyncSpider are much better than on Zapier.