About UiPath


UiPath is an on-premise data entry and robotic process automation solution designed for businesses of all sizes. The solution allows users to create, deploy and administer automation in business processes.

UiPath features UiPath Orchestrator, which is the management console for enterprise process automation tasks.

UiPath features process design, which allows users to create rules for data management in business applications with the help of a flow chart. The solution offers integration with popular business solutions, such as Salesforce, Google Apps and Microsoft solutions.

UiPath also features a built-in template library, which provides users with customizable templates for common processes. The product also supports both desktops as well as applications accessible via Citrix.

UiPath hosts its Studio Community platform where both teams and individual developers can access online training material and collaborate on software related issues.



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Supported Operating System(s):

Windows 10

259 Reviews of UiPath

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(150)

4 stars

(103)

3 stars

(6)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 259 reviews

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April 2019

Rahul Kumar from Infosys

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

Uipath Robotics The Force Awakens

We mainly worked on Web Automation for US-based Clients in Banking, financial services, and insurance (BFSI) Domain, which involves automating end to end processes based on functional requirements using Agile Best Practices. Technically it involves Excel Automation in terms of reading the details of users having loads of data around 2-3 lakhs records per process. These are further processed after login into the application using integrated securities and Client Level authentication. At the end of the process sending the automated emails to the stakeholders informing about the insights above the transactions and errors that occurred using an unattended bot for the whole process

Pros

The handiest aspect when learning and implementing UiPath, it is less programming when compared to other software tools which require firstly programming concepts then one needs to have tool familiarity.
UiPath has now introduced Source and Version control capabilities using GitHub and NuGet by Microsoft Corporation which gives us more control for the overall maintenance of repositories and workflows providing Continous Integration and Continous Deployment.

Also, the Uipath academy has very good content posted out there in order to get started.
It offers Free Community edition which is indeed icing on the cake.

We have an option to write our custom activities using C# in visual studio and importing them to Uipath in order to fulfill functional requirements at the ease of clicks and strokes.

As a software developer, I can customize my flow activities can bring in new changes without writing much of the redundant code at many places which add to the scalability and agility.

Also, makes it easier to debug when comes to exception handling in terms of business and applications



All you need is functional knowledge or domain knowledge.
This keeps you far far away from hardcore programming paradigms.

Next time you want to automate your rule-based tasks which are typically around 53 % if you are keeping count then just migrate all of that to UiPath Tool and let the robots do the work for you.

Savings time efforts and dollars

Cons

Implementing image-based automation is quite challenging especially when you are working on the Client network using VDI.

There can be many more activities that need to be provided so it can be further enhanced.
If not possible to give the activities, then at least provide some paid activities like Abby OCR when it comes to the Optical Character Recognition.

They have recently rolled out a course which is having contents for automating salesforce application, but no automation is required when you use sales force for development.

For the outcome, we already have an automation method in terms of web automation.
Hope that can be improved in terms of content refinement.

April 2019

Rammohan from Purplelogic Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2019

King of the RPA Space

Its really been a great journey being an UiPath Developer since last 1.5 Years now. Personally, I never had to look back for any other RPA vendor for any other kind of automation. UiPath does provide it all. Also, UiPath has been constantly improving and delievering its features for all the community users specially with every new release having a surprise waiting for you. Recently added features like Git Integration, Computer Vision, Workflow Difference etc are the examples of it.

Pros

UiPath has been constantly growing in terms of features/functinalites and have been personally seeing it from the intial version of 2018 to the latest 2019.4. Its Easy of Developement, Flexibility in designing the Frameworks, Ability to Design Custom Activities stands on the top.

UiPath has been constantly increase and adding abilities/features as a set of activities for the studio. If there is something not available out of the box to use, then you always have an ability to develop custom activities right from Visual Studio which is a lot easier to develop and integrate as well.

I believe for almost all its users, its always the community forum that comes to rescue for any tasks that needs helps or suggestions. UiPath has always giving the importance to its community users from ideas to defects to suggestions. Have been seeing those ideas being converted into features for almost every next release.

Biggest advantage of is its availability of the Comminity Edition for any one. Community Edition of UiPath along with the Freely available UiPath Academy Courses/Certifications has really been a game changer in shaping the RPA Space for the future.

In short its the market leader in the RPA Space for sure right now and will be for the years to come.

Cons

Being a UiPath RPA Developer since last 1.5 Years there is hardly something that i dislike about the product.

I believe it would be too much to ask but a more powerful debugger would really help a lot. Debugging capabilities like Visual Studio would really be more helpful for all the developers spending there time in fixing all those night mare bugs.

Adding more capabilities to integrate AI & ML Solutions with UiPath would be something that would make this tool more powerful.

March 2019

Gianna from Pointwest Innovations Corporation

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

March 2019

Easy Process Automation

My company has only started using UiPath for its internal processes. The first one is the payslip distribution process, and it has greatly helped the payroll team in terms of reducing the time allotted for processing and it has given the team more time for other responsibilities that require a higher cognitive skills. The second one is a background check as a requirement for one of our clients. The HR resource assigned to that would have to manually input each employee names in the background check websites, and she is glad that she could now focus on other tasks while the background check process is being handled by a robot.

Pros

Using UiPath for RPA has been very easy, and the concept of RPA is also very easy to understand. Its benefits are a big advantage for the company especially if its processes are fit for automation. In my company, we have automated a process that decreased the processing time from 3 days with 2 full time resources to 1 day with 1 attended robot. As for developing the solution, UiPath Studio as a tool is very easy to understand with its drag and drop features, even someone with minimal to no programming experience can easily use UiPath. It also very flexible as it can support a lot of data types and have a lot of activities that work in the background.

My first project using Robotics Process Automation and UiPath was a digital payslip distribution system in my company. We have deployed the solution internally and it has greatly helped the payroll team streamline their payroll processes.

Off the top of my head, its drag and drop feature is what makes this tool easy to use and intuitive. You can simply search for the activity to use and to drag and drop it to the flowchart. It's very visual UI makes it easier to imagine the workflows itself since you are automating a process.

Cons

There are still situations where the tool is unable to get unique selectors especially with legacy systems. My team have tried automating Siebel which is an Oracle application which handles customer support tickets. We had a very hard time to get selectors for its buttons and textboxes, especially when it comes to collecting all of the request details. The same problem also arises with IBM Lotus Notes, the team had to do a workaround of hotkeys to prove that automating is faster than doing it manually. If UiPath truly is invasive, it should be able to support legacy systems such as these.

January 2019

Bejoy Edison from Suyati Technologies

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2019

Great tool for RPA, easy to use, free availability of docs, Trial version, Tutorials

Business problems solved Automated the account generations in different applications for Employee On boarding. Getting forecast values of Demand Management processes in excel attachment and mail body, analyze it, process it and insert into database. Fetching latest sales values from different department and doing data consolidations to form a dashboard and then mail it to business heads. Identifying the indent and type of mail content received in the support mailbox and redirect the mail to concerned department. Reading non PO invoice details form SharePoint form, validate it, send it for manager approval, and on receiving manager approval enter the invoice details with invoice and approval attachments to SAP. Benefits Improved the speed of execution of process Eliminated human errors - the manual actions had caused error in excel formula and it was unknown to the business until the UiPath RPA tool was implemented. Development was easy with UiPath with the numerous inbuilt activities and support for custom activities Issue handling was easy with the help of documentations, community and the official support team

Pros

UiPath provides free trial version of both Community and Enterprise edition
UiPath provides Free Tutorials and documentations
UiPath provides a strong, active and very helpful official community platform for clarifying doubts, sharing issues etc. UiPath has assigned an official team for providing support for the community users through this platform.
We don't have to spend any money for trying out the features and doing POC with them.
UiPath provides flexible licensing model which helps customer to spend based on their need.
UiPath has reasonable license price compared to other leading RPA tools
UiPath is an easy to learn and use tool with a great user interface.
Unlike other leading RPA tools UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow.
UiPath provides large number of activities which we can reuse as per our need just by changing the properties and parameters
UiPath provides the flexibility to create custom activities as per our need
UiPath supports integration with various OCR, Cognitive, ML and IOT related services and tools
UiPath provides the flexibility to use unattended robot without need of Orchestrator
UiPath orchestrator component is a very powerful tool which if utilized effectively can make the robot management and monitoring very easy.
UiPath Orchestrator supports APIs using which we can get the details from the Orchestrator database
UiPath’ s recording feature is very helpful to begin the

Cons

UiPath’ s reluctance to add the support of C#.net code till now.
UiPath tool doesn’t provide an option to resize the activities as per wish, especially "IF" activity is a big Box.
Non availability of maximize option in Property edit box, argument value edit box etc.
No option to make a set of activities as Favorites in all projects done in a system, have to set favorite activities separately for each project.
The comment option could be better, when an activity or sequence is commented there will be 2 wrapping sequence which is unnecessary and also the Display name is always same, the display name of a commented section should be the display name of the sequence or the display name of the activity itself.

February 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2019

With UiPath, automation now a cakewalk for anyone !

UiPath has a Community Edition for learning and trialling out, available free of cost. UiPath also has several dedicated online academy with video tutorials and various courses, which can make you a hero from zero in RPA, again at free of cost. UiPath Community forum has lot of active members and helps developers to resolve any query/tips to handle challenges related to development, deployment and production. The UiPath support desk replies and resolves all our tickets/issues within a business day and even helped us by coming to our office, for tasks like license renewal, migration of BOTs etc. UiPath also has a dedicated marketplace serving as an open platform for sharing different packages by developers around the globe. This helps the developer community with reusability and scalability of features by sharing their own individual packages.

Pros

Be it any mundane tasks like invoice processing, document management, document extraction and migration, order processing, KYC filling, application integration, Citrix automaton, or any such rule based tasks can be automated with RPA technology. Among all RPA solution providers, UiPath is the best choice and market disrupter, from our hands own experience with top 3 RPA vendors while shortlisting UiPath as our RPA vendor. With its intuitive visual coding drag and drop and Microsoft SharePoint workflow foundation technology and open platform capability, code development and debugging is a cakewalk for anyone with minimal or even no coding background(someone like me :D ).

Cons

Image clicks depend on resolution and activities package management were difficult till 2018.2

January 2019

Syed Khaleel from Capgemini

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2019

An RPA Experience - UiPath

UiPath is a great tool which has lots of capabilities in automation. The best part is that you can learn it for free and also can do hands on experience without any license. UiPath is helpful in aolving the process which is repetitive and has huge transaction data. Major Benefits include high ROI, eliminating human intervention, error free and faster process.

Pros

UiPath is an RPA tool helps in automating repetitive process. UiPath has a very simple interface which is easy for everyone to understand(even those who don't know about the tool). UiPath has powerful automation capability, by which almost every process across any application can be automated. It make use of framework to solve complex business automation. Have easy to begin features like the recorders for automating then advance features like the UiExplorer for making the automation more robust. Orchestrator provide easy management and scheduling of all the robots across all environments.

Cons

he Image based automation can be improved. SAP automation can be further enhanced for ease of development. Training must be given on the topic of Dynamic Selectors, since a lot of web application are dynamic, it is difficult to understand the correct selectors and how to implement them. Include more examples of good practices like how to make the automation more robust and how to build automation with error recovering capability. Lastly there should be a proper framework to be followed for automation. ( apart from ReFramework)

March 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

March 2019

Lots of pros, few cons

Pros

It is a very intuitive and easy-to-use tool. The REF-framework gives you a great starting point, you don't need to design everything from scratch.
The (free) UiPath academy gives a very low treshold for starting with RPA. Even though it's free, the courses explain very well what it's all about, how to get started and how to deliver great solutions.
UiPath is set up with basic, pre-programmed activities that only need their parameters set and it's good to go. This results in an interface where 80% of the work is "click and point" and "drag and drop".
Furthermore, the online community adds an incredibly helpful dimension while building and debugging your processes.

Cons

RPA / UiPath doesn't quite deliver on he promise of 'no programming skills required'. While it is theoretically possible, basic programming skills are definitely required if you want to build a stable, scalable and secure process.
Getting to know, understand and use the set-up of Studio, Robot and Orchestrator in the correct way is complicated. In addition, the licensing of UiPath is extensive with low documentation. This makes it difficult to understand exactly what license to choose in which situation and the consequences of that choice.
The userinterface is okay, but the different panels might make it a bit crowded.

March 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

UiPath RPA - Best in the business

I am doing automation in Siebel 7.8 version application for one process and most of the things I am able to automate from the frontend and whichever is not supported, I am doing it from backend via ODBC connection. Initially when I tried with Automation Anywhere, it was not compatible hence I switched it UiPath and life has been easier ever since. So I highly recommend using this product and it is the most popular and best tool in the market. It is headed in the right direction. And soon AI Computer Vision will be incorporated into it, So I am very excited to explore that too. So go for it, guys!

Pros

The best part about UiPath is that it provides free trial version for both Community and Enterprise edition. There is a dedicated UiPath academy portal where all the learning materials, videos, tutorials and documentations are available for free. It has a very good community forum. People with zero or little programming knowledge or people without coding background can easily pick this up and implement as it has a very simple UI and user friendly designer which is easy for everyone to understand. You can search the activities in the activities panel and drag and drop and also create custom activities as per your need.

Cons

I am doing automation in Siebel application for a particular project/process and when a new window pops up inside the Siebel page if you click on a button, I am not able to do the automation on it because the Robot thinks its an image, so I am doing it from the backend via ODBC connection. Also Image based automation and OCR activities can be improved.

March 2019

Elango from Kgisl

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2019

No need of development experience

Pros

No need of development experience to became a UiPath developer all you need is little logical skill.
UiPath development will be like a building block game as we have drag and drop feature for almost all practical activities.
Like the feature of having online training materials provided for all kind of roles.
Training materials are easily understandable.
Considering the market price UiPath is the best one to meet customer.
Finally included the option for TFS.
ML based image automation is a very good way to automate and get selectors for all kinds of controls
Easy to understand the code as flow chart/sequence based
Abby tie up is a must and good to have feature
User friendly support from UiPath guys and easy to access them
Conducting developer conference is very useful to get updated about product features

Cons

1.There is nothing to say to dislike but orchestrator have to be improved a bit.
2.Need to improve step by step debug mode.
3.Orchestrator UI needs to be improved
4. Need to be improved PDF automation
5. Need to be improved unstructured pdf automation
6. Needs to improve cognitive solution

March 2019

Krishanu from Atkins

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

UiPath-The RPA Pioneer

I am using UiPath RPA for Citrix process, I have made the processes more robust using resilient approaches. It is giving 100% accuracy taking lesser time than the manual. I am also using UiPath to extract data from the PDF documents. It has significantly reduced the time.

Pros

UiPath is the best for the beginner in the RPA process development. The best thing is free Academy course and free certification. I did my hands on training and development using free Community Edition studio software. Code developed in UiPath is easy to understand as it is very user friendly. UiPath conduct Local Meetup for the Developers for knowledge transfer. I have learned many things from UiPath Forum. I am from a core engineering background, I did not have any software experience. Although I found it is very easy to learn RPA using UiPath. Use REF Framework makes the workflow more robust. The graphical structure and overview of code developed in UiPath is great. Using Try Catch activity the exception in the process can be handled very easily, even the proper exception location can be identified in the code by using proper naming the each activity.

Cons

Nothing to Dislike at all. UiPath is continuously updating or upgrading its software and adding new features into it. Last of all I want to say I am loving it.

March 2019

Shehnaz from Ernst & Young

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

March 2019

Uipath - Top Notch RPA tool

Pros

Uipath has it all when it comes to RPA, IT or Intelligent Automation or Analytics. Best thing I have known in Uipath are :-
1. Easy of use : The simple and interactive Uipath studio definitely wins a brownie point as this makes Uipath user - friendly.
2. Functionality : No other tool other than Uipath has 400+ inbuilt activities and on the top if that it has introduced customization activities to make it more useful.
3. Integration : Well, Uipath has all the APIs and integration capabilities required to connect with third party vendors or any application.
4. AI Capabilities : . Uipath has all the support to python and machine learning
5. OCR Engines : One of the best and recent update which incorporates the ABBYY FlexiCapture technology. I thanks Uipath for making automation possible in almost everything with an ease. Google Tesseract and Microsoft Modi OCR engines in Uipath is definitely of great help.
6. Recordings with multiple options makes the work so much easy. You can simply create a skeleton of the process and tweak it as required. This feature is a succour seriously. I have been using this every time I work on any process.
Uipath comes up with much more benefits making and sufficing everyone's requirement. Thumbs to Uipath

Cons

I guess I am quite impressed by Uipath but yes I have realised that at certain point one should have some .Net knowledge. This can be a disadvantage for people with no programming language. I am sure Uipath will come up with something to remove coding stuff from automation. Fingers Crossed :)

March 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0