Automate RPA

RATING:

4.5

(14)

About Automate RPA

Automate RPA is a rapid application development platform for employee-driven automation. The platform lets you add complex, repeatable processesโ€”without codingโ€”to streamline tasks and reduce manual processing. Built with simplicity in mind, itโ€™s the simplest way to automate repetitive business processes.
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Automate RPA Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Automate RPA

1 - 5 of 13 Reviews

Clarence

Banking, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great Automation Software

Currently we do some basic tasks such as moving files, running sql scripts that download data to csv files, FTP data to vendors, to more complex task such as Employee Onboarding and Offboard automating the Active Directory piece, user configurations in websites, applications and modifying sharepoint lists along with database tables for dashboard reporting.

PROS

HelpSystem's Automate has a ton of great features and modules that are easy to use. It has a great drag and drop interface allowing steps to be moved around with ease. It supports various scripting languages that help expand what it is capable of doing. Automate has built in security features to help hide sensitive data as needed. Helpsystems provides great customer support with wonderful group and one on one training.

CONS

Automate keeps expanding and improving that I continue enjoy using it.

Reason for choosing Automate RPA

We have used Automate for a few years with only a few tasks. Looking at the capabilities, we have upgraded to the latest version to take advantage of it's capabilities and use automation in our business.

Vendor Response

Thank you very much for your 5-star review! We are proud to have you as an Automate User and HelpSystems customer!

Replied November 2020

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Easy to Automate

Perfect handling software for multiple RPA components

PROS

Workflow Builder, Management, easy to write code

CONS

Taks agents for cross platforms such as unix/linux. Perform PGP, Compression/decompression etc .. that task agent performs on windows machines should be performed on cross platform as well. Version upgrade with Database should be easy and be able to use the same database schema

Reason for choosing Automate RPA

Cost effective, easy to use, support process, enhacements

Reasons for switching to Automate RPA

Cost, Support, bugs and issues

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Automate is great

PROS

Automate is able to automate a lot of different tasks. It saves us a lot of time.

CONS

We don't face much problems so I really don't know a thing I don't like about Automate.

Ramesh

Utilities, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Automate the manual repeated steps

Currently we are using cloud and on-premises applications ; in a hybrid world we need to transfer data both ways. This tools covers both secured and un-secured processes seamlessly. File transfer between our remote offices and internal servers are a big plus. Emails for process validation is very vital and helping us for the manual actions if needed.

PROS

Very user friendly; using it for a long time, never or very little tweaks to the earlier tasks to maintain. Automation makes their product also automatically compatible with the new updates and fixes. What more we can ask. Once the templates are created, they can be used for similar tasks at ease.

CONS

Very hard to dislike, if you see what I like the best, as most of the software fails because of so many external factors, but this product nailed it.

Vendor Response

Thank you very much for your 5-star review! We are proud to have you as an Automate User and HelpSystems customer!

Replied November 2020

Colin

Machinery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Automate and INFOR Visual

Automation of various processes in our INFOR Visual ERP system including generating invoices, running costing utilities, and MRP. Automate is also used to schedule report generation in the ERP system.

PROS

Easy to program and test. Automate integrates well with INFOR Visual to automate manual keystrokes and mouse clicks to facilitate report generation and printing as well as tasks that are manually labor-intensive.

CONS

There are some tricky nuances to using Automate to handle error conditions, but once these are understood, the error handling features in Automate make programming around these issues simple.

Vendor Response

Thank you very much for your 5-star review! We are proud to have you as an Automate User and HelpSystems customer!

Replied November 2020