Configuration is done by a GUI which makes it easy to setup initially but options make the tool even more powerful. I'm learning every day about alternative ways to return even richer data for example using regular expressions or scraping data from popups.

With such an advanced feature set, it is often not obvious how a feature works. The documentation is okay and there is a healthy community of active users willing to help (and even some YouTube How-To videos) but I've had to invest a lot of effort into learning to use the product properly. Suggest a guided tutorial from start-to-finish highlighting the features. Individual FAQs are documented, but the entire workflow would be helpful.

I've used and taught with WebHarvy for about 3-4 years. I use it for research and industry projects. My experience has always been positive. The software is easy to use and pulls data as needed. It is also fast and further updates from its inception have made it only faster. Any question is responded quickly and professionally from the tech support staff, including customized code one might need to scrape difficult websites. Overall WebHarvy is truly a "hidden gem" in the arena of web scraping.

WebHarvy is easy to use, is able to pull the data I need from most websites, and is priced at an affordable level for any type of organization including even entrepreneurs and small startups.

I would like to see a Mac version of WebHarvy.

This is great for non programmers and easy to use. I LOVE the customer service team. They reply my answers promptly in the email. I think the tech support team is the most valuable customer experience part for this product.

It is relatively easy to use. Customer Support team has been a great help.

Unstable. For example, I use the same .xml file in scheduled scrapping, it gives me different output, e.g., omitting some pages.

Fantastic. They actually gave me videos showing me how to implement a couple of scrapers we were working on.

I'm very pleased with the quality and support of this product. It has a bit of a learning curve in performing certain functions.

It's a bit too developer centric in some of its functionality. A developer will have to support certain functions that require RegExs in order to work.

Great experience

I have downloaded few web scraping programmes and I spent days trying to figure out how to use them. In the end I tried Webharvey and I was using it within minutes . Also, it took time figuring out how to do the pagination of booking comments, and I wrote an email to the support and got the answer within an hour. To sum up its a great tool to scrap comments for those who dont programm.

It takes around 4 hours to scrape thousands of comments but I understand that the programm has to open every page individually and the speed depends more of the page that you scrape the comments from