All NAKIVO Backup & Replication Reviews

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User Profile

Harald

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Successful Backups for 8 years

We are using NAKIO for about 8 years now for internally and for our customers. The product has evolved over time from a cheap and simple VMware backup solution to a backup suite providing a lot of options and features. We have successfully deployed instances of VMware backup, replication, WAN replication, O365 backup, physical workstation backup, replication to amazon and multi-tenancy.

PROS

They provide great support. Over time when we had issues they always went out of their way to provide satisfactory solutions. It is very easy to setup and use regardless of the size of installation. They still provide an affordable product and I believe you definitely will get your money's worth. There is a lot of active development and not only toward new features, but also in improving stability and performance. They try to get feedback from their userbase when planning for new features.

CONS

We have had problems with file level recovery on large (>1 TB) XFS file systems. Space reclaim of backup repositories is slow, but has been improved recently.

Reason for choosing NAKIVO Backup & Replication

The multi-tenancy option, ease of use, successful test implementation and cost.

Reasons for switching to NAKIVO Backup & Replication

Missing fetureas

Ivan

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Your own backup system

PROS

Self-hosted, all necessary parts included, no subscriptions, flexible data retention and storage system, what's not to like?

CONS

Hyper-V automatic restoration will need some polishing. With Vmware throwing the clients under the bus, that is a necessary and hopefully to be addressed soon part.

Reason for choosing NAKIVO Backup & Replication

The option to self-host and the option to buy the solution instead of getting locked into subscription.

Reasons for switching to NAKIVO Backup & Replication

Thanks, Kaseya, for destroying a wonderful product. The support has gone extinct, but the prices went up. What could possibly go wrong?

Adolfo

Telecommunications, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Good Solution. Easy to use and deploy

PROS

Is very easy to use, deploy and integrate in any infrastructure Differents types of backup and replications The customer support is good and with a quick response

CONS

At the moment there is nothing that I don't like. But if I had to say something it would be the error logs and the monitoring offered from the dashboard

Jakub

Automotive, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed June 2022

not great, not terrible

PROS

Possibility of backing up all our platfroms is plus for me.

CONS

Any update is pain. There is huge chance that software update wont end well and you have to contact support to help you with remediation. Support is also not best i saw out there.

Janusz

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Simply, low cost solution.

A simple, low-cost and effective solution for backing up entire virtual machines. We have implemented the solution for several dozen clients. The software is very flexible becouse we can install it on the NAS or as a machine on host, which makes it adaptable to the client.

PROS

Simple to contact with support staff. Large knowledge base. Simple and concise reports.

CONS

Collaboration between QNAP and NAKIVO; delayed updates. Problem with transfering configuration between versions. Discontinuation of the"Basic" license for small/single customers.

Reason for choosing NAKIVO Backup & Replication

A cheaper solution for backing up virtual machines

Reasons for switching to NAKIVO Backup & Replication

Backup the entire virtual machine with low cost

User Profile

Arunkumar

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Awesome Backup App and worthy one for its UI.

PROS

its good in its UI, easy to configure and very good performance. Its core is absolutely steady and amazing. easy console to extend the backup repository. Reporting or analytics feature is just great on this.

CONS

IT doesn't have SAML integration for users authentication

Reason for choosing NAKIVO Backup & Replication

its good in its UI and easy to configure and very good performance.

Volker

Computer & Network Security, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Nakive first Review

I am Happy about it, and the Price is very well.

PROS

Functional good Support It does well the needed Function

CONS

The Setup at NAS is a little bit Tricky In most Times the newest Version must installed at Hand,

Reason for choosing NAKIVO Backup & Replication

More Functions are availabe No VSS Problems on Hyper V or Terminal Servers

Reasons for switching to NAKIVO Backup & Replication

The Price is much Better and the Functionality is very good.

Clinton

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Low cost simple solution

So far the experience with the product has been great. Minor hiccup with my licensing but quickly sorted out.

PROS

It's easy to setup and costs about a 1/4 of the price for the product I was previously using.

CONS

The language around how the licensing is laid out is a bit confusing.

Reasons for switching to NAKIVO Backup & Replication

Connectwise bought out the platform and priced it out of range.

Edwardson

Education Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Excellent Backup Solution that doesn't break the Bank

PROS

The UI is very easy to navigate. Setup/config and forget. Well not really, but have to monitor it once in a while.

CONS

The software works for my intended use and I don't have any dislikes

Marco

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2024

Nakivo easy to setup and low cost

PROS

Nakivo has a good data deduplication and compression

CONS

Nakivo Backup & Replication offers robust security features, including encryption of data at rest and in transit, ensuring that sensitive information remains protected throughout the backup process.

Manuel

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Nakivo Backup & Replication TOP!

I use Nakivo Backup & Replication to backup 8 VMs which are distributed on 2 physical servers. Daily backup is done on a different storage, I've do a restoration test of many files and these datas was restored without any problems. It seems exceptional to me since I have had support from the technical team, something not seen in other products and this feature is UNIQUE! The cost is also accessible and appropriate to the product, that is renewed year after year with new features and excellent user experience, always improved both in terms of speed and simplicity in its use. Come on, go on like this!

PROS

The best feature in Nakivo is the VM backup. The VM backup is simple to deploy and the maintenance is very little. Nakivo Backup & Replication is very easy to use and configure.

CONS

Updates on Nakivo VA can do only via host but not via web GUI and in my case it was very slow. Could you please develop this thing?

Reason for choosing NAKIVO Backup & Replication

Because Nakivo is cheap than other products and the support team is great!

User Profile

Andrew

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

A beautifully engineered solution that doesn't assume everyone uses Windows

It's as close to bullet proof as we've seen. Our backups run nightly and on the occasion when we need to restore, there are some very flexible ways of getting either individual files, VMDKs or entire VMs out the other end. We have yet to try out the non-VM backup but we suspect that at some point we will throw that out and move it all to Nakivo.

PROS

It's an elegant combination of Java and Linux with a straightforward web-based interface and it never lets us down. We feel completely comfortable with Nakivo protecting our backups and best of all, it means we don't have to install a load of Windows-based systems that we don't want or need just to run it.

CONS

It's not cheap. It does work out slightly more cost effective than Veeam, and the saving of effort and hassle of it being Linux-based was enough justification for us to buy it in the end.

Reason for choosing NAKIVO Backup & Replication

The fact that it doesn't depend upon Windows and it is very slightly cheaper.

Pedro

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Nakivo easy to use and price affordable

I have try other products but Nakivo is product that you can install in 5 minutes to get you up and running

PROS

Easy to use for VM backup and there are features and on their next release as bare metal recovery.

CONS

It has missing capability to check their backup for AV to avoid ransomware

Reason for choosing NAKIVO Backup & Replication

Ease of use

Reasons for switching to NAKIVO Backup & Replication

Is basically one agent to install and allows restore granularity for Exchange mailbox and AD

Tj

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Backup Made easy - reliable - fast

1. Easy to use 2. Reliable 3. it works 100%

PROS

It's easy to deploy, easy to setup. It works 100% it's reliable and easy to work with. the front end dashboard is easy to navigate and there is nothing complicated about the software at all. strait forward.

CONS

Too many updates, but that probably the way they keep their software easy to use.

Reason for choosing NAKIVO Backup & Replication

Easy to use, easy to deploy and inexpensive

Reasons for switching to NAKIVO Backup & Replication

Veeam is too expensive and the restore of backups did not always worked.

User Profile

Pavel

Verified reviewer

Information Technology and Services, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Reliable, Effective And Easy To Use Product.

PROS

As experienced infrastructure engineer, I have used many different backup software in the past. After using NAKIVO on the different platforms and different scenarios I can truly say as NAKIVO providing a complete backup solution for enterprise environment covering virtual and physical infrastructure. NAKIVO backup solution is cost effective, easy and intuitive to use (installation, management, administration) software that also offering great support.

CONS

Nothing at all. NAKIVO provide complete backup solution for enterprise environment covering virtual and physical infrastructure.

Reason for choosing NAKIVO Backup & Replication

Overall costProduct functionality and performancePre-existing relationships

David

Computer & Network Security, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Feature rich alternative to Veeam

Nakivo includes most (if not all) of the same features of Veeam at a lower cost. It's a great backup solution and should definitely be evaluated.

PROS

I like the simple, easy to use interface and responsive support.

CONS

I feel like the deduplication feature could be improved upon.

Reason for choosing NAKIVO Backup & Replication

I chose Nakivo due to cost and wide range of features.

Ewe Weng

Verified reviewer

Education Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Affordable Full Feature

PROS

install, configure and never need to touch again. it works.

CONS

nothing that i can think of. it just works.

Reason for choosing NAKIVO Backup & Replication

cost, affordable

Reasons for switching to NAKIVO Backup & Replication

affordable, user friendly interface. easy to use

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Simple and working tool for VMware backups

Nice approach for VMware backups with everything working from NAS device and no need to install any agents to servers. Working management with simple GUI using browser.

PROS

No need to install agents to servers. Lightweight solution built over linux. Can be fully run from NAS device

CONS

I think this product does just what it is supposed and promised to do.

Reason for choosing NAKIVO Backup & Replication

No need for Windows server, lightweight solution, no need for agents

Reasons for switching to NAKIVO Backup & Replication

The old software stopped supporting new version of VMware

Louis

Computer Software, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Nakivo, is a reliable and easy to use product

I primarily a Veeam user trying Nakivo, I was surprised to see how good this Naviko product is, from the install to its use, this product is really simple and reliable.

PROS

Simplicity Very reliable Set it and forget it Low price Runs on entry level nas (Qnap, Synology) Great support Application item level restoration

CONS

-Could have a bit more features -Compression ratio could be improved -Missing integration with specialized dedup hardware

Reason for choosing NAKIVO Backup & Replication

Price and usability, I don't recall the names of the other products but all other ones were cumbersome compared to Nakivo

Reasons for switching to NAKIVO Backup & Replication

Price and reliability is the main factor, integrates well with our secondary Qnap backup units

Chris

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Fast backup and clean, easy interface

Having previously used Unitrends, when that crashed unrecoverably a few months ago, their support weren't willing to provide any help so I looked around for alternatives. As we use a Synology NAS, I found Nakivo would run native on that, allowing me to remove the bloated Unitrends server from our ESXi host. Unfortunately with the very limited memory in our Synology it rather struggled once Nakivo was installed so we ended up adding the Nakivo VM to our ESXi host which runs like a dream. The Nakivo web interface is MUCH simpler than Unitrends. At first I was worried it wouldn't do what I wanted in terms of setting up daily backups, retaining weekly backups for a month, monthly backups for a year and replicating everything to an off-site archive for additional security. It took a while to get my head around how simple the interface was compared to Unitrends but then it was easy to set up the schedule and replication I needed. It felt too simple so I was a little concerned whether it would actually do it but having been using it for many months now and having done test restores from both the live backup repository and the archive repository I'm fully confident it's doing what it should. The most positive benefit however is the speed of backup. Our weekly full backup used to take 4 hours using Unitrends, now it takes under an hour on exactly the same hardware! Similarly the daily incremental used to take 30 minutes now it takes about 6 minutes.

PROS

Fast backup Good compression Easy to setup and manage

CONS

The free version is only free for a year

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

8 years Nakivo review

We use Nakivo to backup all of our virtual machines, onsite and on the cloud. We've used it for disaster recovery over a ransomware with flawless results.Support is great and responsive, with almost instant response.I recommend this solution to everyone with great confidence.

PROS

Nakivo has proven to be a lifesaver for us during a ransomware attack. Thanks to its powerful disaster recovery capabilities, we were able to recover all of our important files in just a matter of minutes. Within one day, all of our virtual machines were up and running again with no data loss. The support personnel were extremely helpful throughout the entire recovery process, guiding us every step of the way. We are extremely grateful for the flawless results and quick turnaround time that Nakivo provided us with during this critical time. We highly recommend Nakivo to anyone looking for reliable and effective backup and disaster recovery solutions.

CONS

While we have had a positive experience using Nakivo for virtual machine backup and recovery, we have identified a few areas where the product could be improved. Firstly, we believe that the SQL backup feature could be more robust, with additional options for customization and scheduling. We would also appreciate more support for backing up non-virtual machines. Additionally, we think that the upgrade process could be streamlined and made more automatic, reducing the time and effort required for this task. On a related note, we believe that the auto-sizing feature for S3 could be improved in order to help us save more space and money. Despite these areas for improvement, we still recommend Nakivo for its strong virtual machine backup and recovery capabilities.

Reason for choosing NAKIVO Backup & Replication

Price

User Profile

Joseph

Verified reviewer

Warehousing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Cost effective and efficient solution

Having previously evaluated various similar applications, I came across Nakivo when I joined the company and opted to try it out. Nakivo stood out due to its intuitive user interface and the availability of a perpetual license. Given our status as a smaller company, we often find that subscription-based software solutions lead to substantially higher long-term expenses.

PROS

Efficient backups with speedy restores. The encryption of virtual machine backups adds an extra layer of security. User-friendly interface. The email notifications are a valuable feature, providing peace of mind by ensuring system health and backup performance. In my five years of using their service, I've reached out to their support team twice, and each time, they've been impressively responsive and highly knowledgeable.

CONS

I encountered some problems with the NAS transporter during system updates in the past, but the support team promptly resolved the issue, and it hasn't recurred since.

Reason for choosing NAKIVO Backup & Replication

Simplicity, excellent support, and the availability of a perpetual license.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Great backup solution for the price

We like the software and it was an absolute steal for the price. Everything usually works as exptected, but when any issue appears, they are always happy to help icnluding fixes in your installation via remote. We are happy we took Nakivo instead of other options.

PROS

When compared to other solutions for backups, Nakivo looks great and works as expected. When Issue appears, their support team will help instanly.

CONS

Sometimes error messages are cryptic or things break without human input. But nothing that can be solved with support. Also those issues are mostly caused by improper solution design by us.

Francesco

Mechanical or Industrial Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

one of the best backup systems on the market

I have been using it for years without having encountered the slightest problem and with excellent results

PROS

excellent price/quality ratio excellent performance and functionality

CONS

At the moment I have not encountered any problems of any kind. I only had a minor issue with applying the license file when going from a demo version to the full version, but the support was super fast

Robert

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2020

Perfect backup for small and mid-sized business

Nakivo is simply the best solution for our customers. Of course there are other products out there with more features, but we really don't need them. Pricing and feature set are exactly right for our small and mid-sized customers. For the future we hope, that Nakivo will continue this,

PROS

Easy to deploy software, which is suitable for all of our customers. We like the possibility to run it as a downloadable virtual appliance. So, we always have it running in a few minutes. Starting as a solution for backing up virtual infrastructures (vSphere / Hyper-V), it becomes more and more feature complete. Today it has all featured we need for our customers, including physical backup. We really like controlling the software with command-line and API. Integration with our remote monitoring was simple. Also, the sales team always finds good solutions, when there are tricky licensing request from our customers.

CONS

There are no real cons to mention. Sometimes we wish, that the logs in the UI would tell more details, when it comes to errors. But we always were able to sort it out.

Showing 1 - 25 of 387 Reviews