Great tool, professional company who really understand the needs of the customer. This tool has enabled us to save hours of time analysing data to really target the right people in our marketing campaigns.

It an easy to use tool to be able to slice and dice the data in a way we haven't been able to do previously.

Probably the training for the marketing teams to be able to use it. We are reducing the reliance on our data team to enable marketing to own their own data

My first experience with Faststats was when I joined a charity for the first time working in data selections. within 2 weeks I was using the software without any formal training as it was that simple to pick up, I have trained many people how to use the system and produce high quality outputs without the need to indepth analytical skills or coding experience

This is a very user friendly and easy to use system allowing the average user to quickly become proficient in many aspects of data analytics without any advanced coding required

There are a limited amount of visuals to be used within the software directly and it can produce reports however with the addition of Orbit this replaces any of the reporting issues with a very nice and easy to use dashboarding tool

Very quick and powerful tool, makes our old CRM System obsolete. Very efficient at extracting selection, and great for analysing data.

Some bits can be clunky, forcing an only statement through the system can draw errors. Also is an expensive luxury

Great experience.

Train of thought analysis. We haven't found something we couldn't yet do in the tool. The limit would be the user. Nicely links into existing software / data warehouses. Great support

Can get quite complicated with install / setup. If something goes wrong - it's not an easy fix yourself - pretty much always need support.

It's very easy to use, it gets the information from 1000s of records super fast, you can easily then do tables, graphs, create spreadsheets or web pages that will be refreshed automatically with new data!

I can't think of anything.

Long-standing advocate of a platform which should be an essential in your IT stack.

Superb interface and functionality which supports non-technical and technical users in exploring their data, and creating powerful selections which can be actioned through their campaigning components, across a wide range of channels through multi-faceted journeys.

Not being able to use it in my sleep! Seriously there's not much to dislike. Being able to link all your data into it, and potentially not have a fully relational model on your dataset.

We are increasing data upload frequency, and the support from Apteco has been brilliant, we also integrated with a new ESP this year which required additional help from the Apteco team and they worked to get this resolved for us as soon as possible. Data analysis capabilities are brilliant.

It is a very involved piece of software, which is great, but training to learn how to use it is definitely beneficial to maximising what you get out of it.

I like that they are integrated with the email platform that we use and I like the simplicity of the software.

Would be good if there will be like a history of changes/updates made in a certain folder inside the FastStats so that we can track who have deleted or accidentally move a file.

A great product, had great training for it and looking forward to learning more.

Fantastic product and looking forward to using People Stage next year. I'm a new user this year, new to Cats Protection, but really enjoying getting to know it.

Sometimes I find it too easy to accidentally move things into different folders and lose them!