To potential users of PieSync: Have you ever tried to "sync" contacts between Google Contacts, a CRM, another CRM, a website (that has a CRM), and perhaps various tools (that also are driven by your contacts)? I'm sure you have. And I'm sure you hated your life when doing so. And I'm sure you realized that each company's "integrations" are nothing short of terrible if they wrote their "integration" themselves. I mean, there's nothing like reinventing the "integration" wheel for every single company that needs to share / import contacts, right?!?!? And by the way, "pushing" (which is NOT "syncing") contacts with Zapier is NOT good enough. The idea is to keep all these systems IN SYNC - if a contact changes in one system, it needs to change IN REAL TIME with all the other systems. This is what PieSync does. This is why PieSync is awesome. And without PieSync, this is almost impossible to do. To software companies that need to share / import contacts as part of their system: Please stop reinventing the wheel. Software companies are letting single-focus other software companies take care of all sorts of things from voice (Twilio), transactional emails (SendGrid), to authentication (Google and Facebook). It's time to stop writing your own point-to-point "integrations" that share your "contacts" and simply let PieSync do it for you. It's all they do! They are better at than you are! Let them do it cleanly! Also, please don't think your "import/export via a .csv file" is a "solution". It's not. It's a pain in the a$$ for everyone involved and probably generates a number of support tickets for your support team each day. Get rid of that functionality and do it right. Oh... and thank you for all that you do, lovely software companies. :) I love your software, but I can't stand your integrations - unless you use PieSync. Simply use PieSync for sharing contacts (since that's what THEY do best) and then you can focus on what YOU do best.

- It SYNCS contacts (which is not "pushing" contacts via Zapier) between any system that uses it. - It WORKS FLAWLESSLY. I never have to mess with it. It just works. - It's fast. - Umm... what else is there? I mean, it SYNCS your contacts in real-time!!!

- More developers (and therefore more "management" of software companies) need to use PieSync for their integrations. - It's not free - which is fine because it is WELL worth the money for what it does.

First and foremost, it's SUPER simple to set up syncs. Whereas our previous syncing solution took a couple of hours to get up and running, PieSync took about 5 minutes. What's more, we were able to customize the sync to our liking, cutting out several extra steps that we had to complete in our previous system. This saved our team about 30 minutes per person per day. It's amazing!

My only gripe is that I get logged out of the system relatively regularly. For someone who LOVES watching the real time report of syncs, this can get a little annoying (but just a little).

PieSync was easy to set up, and since we use Hubspot, its direct integration with HS was nice.

Missing major "basic" features like syncing email activity. For this missing feature, the cost becomes very high. Because it's the only solution, we're using it, but if I had a choice of another provider that also synced contact activity, I'd switch.

Seamless synch of contacts between Hubspot and Mail Chimp. Was incredibly easy to use. Loved the reporting on why things didnt work either. We've added people we had completely missed No more spreadsheets with lookups, manual imports, etc. Great value for money.

Haven't used it enough yet to find anything but so far so good.

Genuinely couldn't have got ourselves off the ground in half the time without PieSync and its features - tying together multiple hubs and giving us multiple routes to market.

PieSync was an excellent means of getting us up and going in our first few months - automating the repetitive stuff so we could concentrate on developing clients and delivering work!

Software is great - always just limited by the scope of base apps APIs.

Great product. Enjoyed the two-way sync.

Support was lacking. Contacted them several times and took a while to reach someone.

Quick and easy two-way synchronisation of contacts between cloud products.

It's easy to set up and use. The website GUI is simple to follow and allows you to connect 3rd party contact apps to each other for two-way synchronisation. I use PieSync to keep the contacts in my two Google accounts -- personal and work -- in sync. I also use PieSync to keep my Customer Relationship Management (CRM) package -- Nimble -- in sync with Google's G Suite and visa versa. Bottom line -- it just works, and it works well!

I have a large number of contacts (3000+) so the pricing for synchronisation starts to become an issue.

It has saved us an enormous amount of time, and allows us to sync between our CRM solution and MailChimp with ease, something that was incredibly difficult to do with our previous CRM solution.

PieSync has made it incredibly easy for us to sync groups between Prosperworks (our CRM solution) and MailChimp. We use tags in Prosperworks that indicates which groups we want to sync, and then send targeted campaigns to those groups in MailChimp. PieSync is extremely clear, and allows users to build sync solutions using a step by step prospers that is very intuitive.

The only downside is that it is not cheap. If it was half the price, it would be even better, but to be honest, it is so valuable, at least for our needs, that we are willing to pay it.

That it actually syncs and that it works consistently! No triggers are needed although you can set rules. Set it and forget it :)

Nothing really, While I feel that it is quite simple to use, if anything it is too flexible (multiple rules, ability to sync to and from more than one platform). While valuable, this might be intimidating to some users.

Saved time and money to sync apps. Also increased the quality of our data, making our people more productive.

It's easy to use Works extremely well Great Customer Service Limited bugs Reduced extra time Increases the quality of all our data Great selection of business apps that connect with their app

It takes time to set it up and test the connections. However, less time than other products. Would like more automated detailed reports on sync issues by transaction.

I have several CRMs constantly updated from a single point of entry. This gives me piece of mind as I'm no longer tied to a CRM platform, I can switch tool as I please.

Real Time sync and two way sync. It just works, I can rest assure all my CRMS are up to date. Really easy to setup too.

Price plans change based on number of contacts or integrations. It gets quite high. I dont believe the number of contacts one manages correlates with the size of the business.

Top marks for filling this gap and, to be honest, enabling the different specialised CRMs to be worth considering: if we couldn't sync our top sales CRM choice with our top client support CRM choice, would we have chosen them after all? Quite possibly not. Nimble and Capsule can, in fact, thank PieSync for clinching the deal.

No single CRM seems to be effective for the different ends of the business that need one, and the cost of platforms that have multiple kinds of front end so they can claim to do it all is prohibitive. So synchronising the underlying contacts between multiple specialised platforms is an important requirement. Manually implementing and maintaining APIs between multiple platforms ourselves is a complete no-no, so this is perfect to keep our multiple CRMs (plus Google Contacts, so I know who's calling by caller ID alone) properly synchronised.

It was too easy for me to accidentally add features that my plan didn't allow - synchronising custom fields for example - which turned off syncing when the trial period expired. However, customer service fixed that same day and I haven't had to touch it since!

contacts, CRM and mailing app are syncing automatically. Don´t have to move a finger. It saves me at least 1 hour a week.

What I like most about this software is the ease of use (connecting two apps), lay back and let piesync make the syncing job magically.

What I like least about this software is the fact that still some app connectors are missing and from my perspective took a long time to become productive, BUT it´s only my view and doesn´t represent necessarily an objective point of view. Good thing is, that the pipeline is fully packed with apps to come in the future.

I don't ever have to think about this. Syncs magically happen when I'm not even looking for them to!

Not sure I have nailed down the best way to sync across various platforms but overall this is a great tool.

They just added a "leads" sync to Copper which will be really helpful. Overall a great tool.

Seems to have a little trouble with multiple platforms creating loops but that is most likely my user error and the wrong order of syncing and not the platform itself

CRM data on the phone was the biggest advantage for me - the two way sync.

I am using Piesync for a long time. It works great. You set it once and forget it because it does it's job.

Can't think of anything. It simply works.

I have totally eliminated Double Data Entry and my CRM and smartphone are always up-to-date.

I used to use Zapier to automate my contact transfers, but now I use Piesync and it is much better now. It would take 10-20 Zaps to replace one Piesync Connection. Customer support is sublime in a word, via email and phone. I force all my clients to set up Piesync as soon as possible

No complaints yet! Whenever there is a lack of functionality, it is usually the fault of the the app that is being connected.

We use Pie Sync to sync contacts between Microsoft Exchange. This allows us to enter contact information into mobiles sync over old contacts from Outlook and help us to be up-to-date with current contact information easily. The sync happens seamlessly. Pie Sync runs continuously so there is very less disruption and people always have access to the latest contact information. It runs in the background so that’s why it doesn’t require more attention. It is very easy to use, organized and its protocols are simple as well. It also has a great staff which response to our questions right away. It can perform synchronization as changes in one are reflected in the other side and vice versa

It is a great feature to use but it has some little problems and one of the problems is that it lacks details within syncing, there is a problem while sync it is very hard to detect the problem. Even though mostly it’s users error but it is hard to determine the error with current system available. It should have more software programs in it. It would be great if Pie Sync could send monthly reports emailed to us directly of what was synced and what wasn't. Other than these I don’t find any drawbacks in pie sync.

Simplifies syncing data across multiple SaAS software we use online. Means we also don't have to waste Zaps from Zapier on just doing syncs and can save them for more complex tasks.

Straight forward interface for syncing all your data across multiple platforms. Clear instructions, clearly laid out and actually has clear error messages when you screw up.

More data sources would be great, but they keep adding them all the time. Sometimes it appears to pause and more feedback would be good on what it's doing.

I have about 4,000 contacts that I have created over the past 11 years of networking in my community. I was paying someone an hourly rate to enter contact data and update their information when it changed. It was hard to keep up! Now I have a platform that syncs my main google address book from my account to mailchimp without even thinking about it! Wonderful.

It was so easy to setup! It sends me a report each month to keep me posted on the status of my syncs.

I use Google Business Apps for work and have a personal Gmail account. I struggled to keep the two contact lists up-to-date until I started using Piesync. Now I can add someone to my personal contacts or business contacts and it gets automatically added to the other list. Love it!

Easy to set up and use Works great

The Mico Plan only lets you sync one connection.

I loved it. I really didn't need much in the way of support, and when I had one question regarding tagging I got on a conference call with them.

PieSync was super helpful as I was creating a POC for prospective client. To me it's like having a Swiss Army knife of connections vs. going out and building one or a series of them. I looked at some other solutions and found PieSync to be the best option, and the most affordable.

They need a developer's package or in my case, an agency reseller program as we're going to sell the service as part of a functional solution to a series of clients. If that exists, it wasn't easy to find on their website.

Ease of managing contacts, clients and leads.

PieSync seamless syncs both ways from our company contacts to our CRM - this allows us both to manage contact information and updates on either platform and also to easily add our contact's full records to our CRM for ease of adding sphere contacts or people made via email introductions.

i use this to sync activity from our crm to our email automation. they support a ton of different integrations. This is better than zapier or other 3rd party integration tools because the sync is bidirectional

PRICING - since they charge you per user synced it's really easy to start spiraling in license costs. for some reason, the assumption is that you have a lot of contacts to sync you are an enterprise customer? what, a small business owner can't have 30,000 contacts? i understand that this is an attempt to price by value, but it doesn't understand the use case.

I love the product, how it works and the interoperability of so many platforms and if I wasn’t as budget conscious as 2020 is making me it would be a buy! If they had an alternative to the user count based pricing I’d reconsider.

Setup is very easy. Wide selection of platforms you can integrate with with. Instant sync for most platforms Only 5 min interracial for all others so data is always accurate. No credit card require to try.

The pricing schema is a bit steep when you have more than 1000 contacts personally. The basic tier withholds many features That differentiates it from other services . The pro tier is expensive