All Clearooms Reviews

1-25 of 136 Reviews

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User Profile

Matthew

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

A simple and effective way to manage your time in the office!

Perfect for what i'm using the platform for. Highly recommend.

PROS

Seeing who has booked spaces allows yourself and your team to organise the right days to come in and collaborate together

CONS

Once you check in, you're unable to move seats if you check out

Helen

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Has become an integral business tool for our company

Very easy and quick set up. We get great support from the staff at Clearooms. It is very intuitive and easy to use for those administrating and using.

PROS

Clearooms was simple to set up and train our employees on. All the employees bought into it and manage it themselves now. We have had an office move and changed to a new floor plan which was very easy to change. I liked the cost per desk structure as a pose to cost per user. This seems more sensible pricing.

CONS

There isn't anything I don't like - clearooms is excellent

Reason for choosing Clearooms

Price structure and easy of use. Pricing done by desk not user. This make more sense as you can sometimes only have a few people working in the office.

Joe

Information Technology and Services, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Working with Clearrooms

It works, and has been a good implementation to FG

PROS

It's easier to figure everything out Setup is easy and simple It works

CONS

We've had a few issues with people unable to book desks but usually its been pretty easy to resolve

lina

Banking, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2022

Clearoom website review

PROS

Easy to book desk only a few ticks away, email verification is also sent

CONS

Sometimes it takes time to book, and have to log in to confirm attendance

Jacob

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great product, great value

Excellent. Highly recommend. Can't really say too much negative about the company.

PROS

Very easy to use, very helpful customer support and easy to make changes; adding/removing staff, reporting, overview, data export etc.

CONS

Nothing really. Even when I've pointed out bugs to the Clearooms team, they've fixed within a few hours or days.

Reason for choosing Clearooms

Great price, easy and simple to use. The UI and UX are exactly what our business needed, nothing overly complex for a medium sized company with 1 office.

Thomas

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Summit Media & Clearooms

The setup process was super easy and all of our users adopted clearooms with minimal instruction or direction from the IT team.

PROS

Super easy to use and deploy. It has been vital to us implementing our hot desking and flexible office working policies

CONS

I would prefer more control over the frequency and type of reminder notifications to ensure our users do not forget to check into their booked desks

Vendor Response

Thank you for the review Thomas, we have been looking into options around check in notifications and updates will be coming soon.

Replied October 2023

Gagamel

Online Media, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

seamless meeting

Clearooms has connectivity with google accounts and outlook account.

PROS

clearooms provides real time system which allows as to connect with others to handle seamless meeting.

CONS

The meeting on this platform is private

Vendor Response

Thank you for your review, privacy on meetings is an option your administrators can set within Clearooms so it may be worth having a chat with them to discuss making some changes.

Replied November 2023

Blake

Staffing and Recruiting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Clear Rooms for Meeting Room Scheduling

PROS

Cheap, cheerful, good support and it's so easy to get set up and for the consultant to use.

CONS

Could do with ability to adjust how the system works, perhaps some additional white labelling but not too fussed about it.

Reason for choosing Clearooms

Cheaper, simpler to use, better layout.

Vendor Response

Thank you for your review. If you could provide more information on the additional white labelling preferences we can add it to our roadmap.

Replied November 2023

Sujay

Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Senior Service Desk

PROS

Online booking- Easy access. User Friendly interfacr

CONS

Everything is good- All fine, customer support should be more active

Michael

Hospital & Health Care, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Clearooms

Support has been great and the product is well designed and easy to use

PROS

It was fast and easy to setup the system and has great functionality

CONS

Would like to be able to notify certain people based on what department needs to be notified and had to create distribution groups instead

Vendor Response

Thank you for your review. We do have planned development to add manager hierarchy with notification options to the platform in the near future. keep an eye on "whats new" for updates in the new year.

Replied November 2023

Katie

Management Consulting, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great

works very well

PROS

easy to use - easy to setup new users - very user friendly

CONS

I really like the system - nothing negative to say

Vendor Response

Thank you very much for your review

Replied November 2023

Pippa

Research, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Clearooms

Customer service has been exceptional, any help and advice we have needed has been received almost immediately. It was very simple and straightforward to set up and was quickly implemented with no fuss.

PROS

It is very simple to use, setup and amend features and it is visually clear and well set out.

CONS

There have been no aspects so far that we have not liked.

Reason for choosing Clearooms

We chose Clearooms because they offered a monthly package as an alternative to an annual package. Other companies we had spoken to did not offer the monthly package. [SENSITIVE CONTENT] was great in explaining the product and answering our many questions we sent him.

Pete

Financial Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

A very helpful and useful booking system

Clearooms is a key part of CloudPay's process for using the office and is mandatory fro people to use before using the office.

PROS

The product is itself very useful and is used as a necessity by a lot of CloudPay employees before coming to the office. it is a mandatory requirement. It is very user friendly and useful for reports usage. Updates are improving it as well recently being able to add an individual to multiple groups is helpful

CONS

I have shared some areas of improvement, mainly being able to book certain days for specific teams or individuals and then the other days for anyone to use

Alan

Construction, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

efficient and user friendly software

fresh user friendly and a genuie good idea.

PROS

the ease of use, the ability to stop too many people turning up looking for desks at once. the ability to book desks from anywhere and at any time

CONS

the restrcition on 30 day lookahead. not sure if this customisable. i am trying to plan 3 months of office time against home working - would be nice if it could extend the durations

Vendor Response

HI, thanks for your review. The restriction to 30 days is something your local administrator has set on your account. Regards, Clearooms

Replied September 2022

Andrea

Telecommunications, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Easy Booking

It was used to keep a distance between desks during Covid and has continued due to the ease of using it.

PROS

I like the simple easy way that my team can book their desks and the I can book a meeting room.

CONS

Maybe be able to book a month in advance, but really it is just perfect as it is..

Martin

Law Practice, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Desk Booking

Clearoom resolved the issue of lack of physical desk space for our firm, in an easy to use products that end users just uses and never mentions, which for me is ideal.

PROS

The support was fantastic and they made changes to accommodate our needs and the integration with Office 365 is perfect.

CONS

I have not received any negative feedback regarding this software.

Reason for choosing Clearooms

Custoemr service and simple user interface

Nikkola

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

A system which is easy and clear for everyone to use

PROS

It is clear easy format, and even when using the software for the first time, you cannot go wrong

CONS

there is nothing i feel i dislike about the software

Dawn

Law Practice, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Clearooms Review

Excellent tool for my working day.

PROS

This is very helpful to decipher who is in each office and where to plan my week. If there are a lot of people in situ I would always come in, if very quiet I can decide to WFM

CONS

There is nothing that I dislike about Clearooms

michelle

Marketing and Advertising, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Clearooms review

Very positive.

PROS

It is easy to use and clear. Staff have found it easy as well. Great customer service if any issues.

CONS

The availability sometimes takes a while to load.

Jessica

Marketing and Advertising, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2022

Clearooms Review

Good - serves its purpose

PROS

Super quick and easy to book and check-in to our open desk policy through Clearooms

CONS

This form could do with improving... not all questions are relevant to me (or clear what is required of me) based on mm user type. E.g. I'm not the admin, so cannot comment on the price! There's no option to even say N/A.

Jonathan

Retail, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Easy to use and ideal for flexible working

PROS

We started using clearooms post lockdowns when we started to move to a flexible working solution. It is a simple way to check when team members are likely to be in the office, and to book your work space.

CONS

There is nothing that I could personally improve here - its easy to use from a user point of view.

Adam

Telecommunications, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Fantastic and Easy to Use

Fantastic Software. Would recommend to anyone with remote workers

PROS

I love Clearooms, its so easy and user friendly. I can see in advance who is in the office and if/when there is space long before I am due. Fantastic product throughout the pandemic and just as useful today

CONS

I am unaware of any Cons of this software

James

Media Production, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Simple and easy to use

Works well with an SSO so no need for passwords etc and the app is good too. never had any problems with it

PROS

Easy to book a desk in a hot-desking office

CONS

Can't go back in time to see who was sitting on the desk on previous days

Vendor Response

Hi, thanks for your review. To see who sat at a desk in the past click on the date (top left) and select any previous date, all the bookings from that day are visible. Hope this helps, Regards, Clearooms

Replied September 2022

James

Fund-Raising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Clear Choice

PROS

Easy to set up and intuitive to use. Ideal for an organisation with few rooms and more users than desks.

CONS

There are some minor bugs which are being fixed.

Prachi

Consumer Services, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Incredibly easy to use, convenient

PROS

The ease of interface, clear indication of availability and quick booking feature with acknowledgement, makes hot desking, so much easier. Also helps encourage 'planning' the trip to office better rather than turning up without following the booking procedure.

CONS

On mobile browser, the view is sometimes constricted.

Showing 1 - 25 of 136 Reviews