All ManageEngine Applications Manager Reviews

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sachin

Information Technology and Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

"In conclusion, an excellent product with a very easy to use administration system.".

In addition, reports on service availability can be generated for various types of devices in one place as well as the modules and instance can be configured very quickly.

PROS

An easy-to-use tool that helps you manage complex applications and servers

CONS

There is a single dashboard for almost all services and we can monitor them all

Reason for choosing ManageEngine Applications Manager

An easy-to-use tool that helps you manage complex applications and servers

Girish

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Best tool for Application Monitoring & Cloud Monitoring

PROS

Best on-premise solution for Infrastructure & Cloud monitoring at a very minimal cost.

CONS

Reporting part should be enhanced with more inbuilt criteria & more performance matrix.

Reason for choosing ManageEngine Applications Manager

Cost effective

Patrick

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed October 2015

Buggy and the source of way too much administrative overhead

This software was initially brilliant: quick to set up, easy to use, and a good value for the money. However, over the course of the past year I have spent no less than 20% of my ENTIRE work time trying to chase down issues, apply patches, and work with support to resolve random one-off problems that simply should not exist. Between database corruption issues, resource issues, inconsistencies between patches...I can't think of a single week over the course of the past year when I haven't had to tweak something in our App Manager nodes to make them work as expected. The support team has been great, and has eventually solved every issue I have thrown at them, but I am spending way more time on the phone, in email, and in chat sessions than any one person should. More attention should be focused on the development and testing of this product in my opinion, as the software has the potential to be great but the constant attention needed leaves it falling short for an Enterprise environment.

Håkon

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Peak Performance monitoring with Applications Monitoring Solutions

Applications Manager offers great value for the investment, delivering a robust set of features without breaking the budget.

PROS

With support for cloud environments, the tool enables organizations to monitor applications hosted on popular cloud platforms, ensuring a holistic view of their infrastructure.

CONS

The licensing model may be perceived as expensive, especially for small to medium-sized businesses, potentially making it less cost-effective compared to alternative solutions.

Reason for choosing ManageEngine Applications Manager

The tool enables in-depth historical data analysis, facilitating trend identification and long-term performance optimization.

Jean Pierre

Paper & Forest Products, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Exceptional Monitoring Tool for Streamlined Operations with great Support

The flexibility of Applications Manager Tool is truly impressive. It seamlessly integrates with a wide range of applications and platforms, allowing us to monitor everything from server performance to application response times. This versatility is a huge advantage for us, as we operate in a complex and diverse IT environment. Lastly, I can't praise the customer support enough. Anytime we've had a question or encountered an issue, the support team has been responsive and knowledgeable. It's evident that they genuinely care about their customers' success.

PROS

I was impressed by its user-friendly interface and intuitive setup process. Unlike other monitoring tools I've used in the past, this one didn't require an extensive learning curve. Within minutes, I was able to configure the tool to start collecting and analyzing data from our various systems.

CONS

no dislikes after recent upgrade in the product

Prasanth

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Manage Engine Application Manager makes the monitoring effortless with simple and interactive GUI

It makes monitoring simple/Managing multiple servers in single console/reduce human intervention & getting support through technical chat is very responsive and useful.

PROS

1.It is easy to use, and application manager GUI is simple & efficient where we can monitor multiple servers in a single window.2.Alerts & reports are customizable according to customer prespective.3.Get notified on server status instantly which avoid production issues & take corrective actions.4.It Reduces the human intervention to check and notify the status5.Technical chat support is very useful to quickly complete the request if incase any issues.

CONS

Unable to monitor services of linux machines where in windows we can able to monitor services which helps to check the service status is in running state or stopped.

Joe

Entertainment, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Unleashing the Potential of ManageEngine Applications Manager

ManageEngine Applications Manager's user-friendly dashboard makes it easy for our team to monitor the health of our applications in real-time. The intuitive interface has reduced the learning curve, allowing us to get up and running quickly.

PROS

ManageEngine Applications Manager excels at pinpointing the root cause of issues, saving us valuable troubleshooting time

CONS

Integrating with some third-party applications can be a bit tricky and might require additional support.

Reason for choosing ManageEngine Applications Manager

ManageEngine Applications Manager's pricing structure is competitive and offers great value for the features and functionality it provides.

Bobby

Government Administration, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Boosting Application Performance with ManageEngine Applications Manager

Applications Manager has simplified our capacity planning by providing historical performance data and trend analysis. This has enabled us to make informed decisions about resource allocation and scaling.

PROS

We can easily access historical data for trend analysis and capacity planning.

CONS

The alerting system, while functional, lacks some advanced customization options for alert thresholds and notifications.

Reason for choosing ManageEngine Applications Manager

The product's robust API integrations have allowed us to connect ManageEngine Applications Manager with other tools in our tech stack seamlessly.

User Profile

Danson

Verified reviewer

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

Easy to install and use.

ManageEngine is cheap to install and use Easy asset management and auditing. Simple and straight foward service request processes. Great business processes automation.

PROS

ManageEngine Applications Manager was easy to install , use and no training was required to get our monitoring software started. It is a multipurpose monitoring tools for client applications, fundamental foundation parts,such as application servers, databases, huge information stores, middleware and informing segments, web servers, web administrations, ERP bundles, virtual frameworks and cloud assets.

CONS

Updating ManageEngine Applications Manager is not a straight foward process because sometimes documentation is not extensive.

Vendor Response

Thank you Danson for reviewing Applications Manager. We are glad to be able to deliver value to you in terms of application performance monitoring. We see you have mentioned that updating the Applications Manager setup is not simple without sufficient documentation. Could you please let us know if you are referring to the application of service packs in the product? You can send your response to appmanager-support@manageengine.com and we will get in touch with you about it.

Replied July 2018

Marek

Computer Networking, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Fine Tuning Excellence with Applications with this Monitoring Tools

The role-based access control system ensures that team members have the appropriate level of access, maintaining security and preventing unauthorized configuration changes.

PROS

Implement role based access control to ensure that only authorized personnel have access to sensitive monitoring data, enhancing security and compliance.

CONS

The tool may fall short in providing in depth trend analysis, which is crucial for understanding performance patterns and predicting potential issues.

lakshmi

Government Administration, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Application Performance with the Top Monitoring Tool

PROS

Database Monitoring is one of the best features in Applications Manager.

CONS

When its comes to the Auto discovery can be improved.

jesus

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best in Class Monitoring Software in the Market

PROS

User Friendly product with best in performance

CONS

No Dislikes with this product everything work well.

Shawn

Mining & Metals, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Effortlessly Monitor Your IT Environment with Applications Manager Solution

PROS

The tool provides detailed insights into the performance of web services, including SOAP and REST APIs

CONS

No dislikes after the very recent upgrade

Reason for choosing ManageEngine Applications Manager

The tool provides comprehensive support for monitoring AWS technologies also offers detailed performance metrics for SAP applications.

amit

Oil & Energy, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Monitoring your IT health in one place

PROS

It has all hardware/application monitoring features in one place.

CONS

It cannot auto resolve alerts on its own. Human interference is required.

Reason for choosing ManageEngine Applications Manager

Performance impact while monitoring your server. Never encountered Manage engine clogging high CPU or memory usage on servers.

abel

Information Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Applications Manager is a valuable assest to our organization

All-around exceptional monitoring tool with more efficient support team and proactive tool thanks to this tool

PROS

It has user-friendly UI, real-time monitoring, powerful anlaytics and top-notch customer support

CONS

no dislikes after recent upgrade it works without any issues now

Jorge

Banking, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Seamlessly Monitor Your IT Environment with ManageEngine's Top-Notch Solution

The UI is responsive, and I haven't experienced any lag or performance issues.

PROS

The product provides a comprehensive set of security features, including user authentication and access control.

CONS

The tool may not provide enough support for certain databases.

Reason for choosing ManageEngine Applications Manager

The tool provides end-user experience monitoring to ensure that applications are performing optimally for end-users.

Dinkar

Computer & Network Security, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Values for money monitoring tool in the market with best in class Support

Values for money monitoring tool in the market with best in class Support.Server monitoring, URL monitorig, Real user monitoring

PROS

Server monitoring, URL monitorig, Real user monitoring

CONS

no dislikes about the after recent upgrade

Prakash

Maritime, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY