Personally I love it and would continue to use it but as we gain more and more users the price is becoming a serious bone of contention here.

Pricing was comfortably within budget for our small business. Positively recommend this for internal use or even for business to client use.

Support is great and very responsive. Platform integrates easily with other platforms for whitelabling purposes.

They have a great team, and are committed to helping their customers find success. We've gotten great feedback from our users.

Compared to the software we used before, Bloomfire is smart, easy to use and also really easy to update. Our teams love how smart the search is and like how easy it is to bookmark commonly used links.

There are great updates using Bloomfire and the feedback from users have been positive. The customer support is excellent.

Customer support is fantastic. Love being able to schedule posts in advance.

SImple navigation and UI. Clean design and organization of content.

Not off the top of my head - I really enjoy this software and it's an important tool that helps me succeed in my position.

Sometimes its hard to find some things i have already seen before and am looking or again.

Ease of use for  users searching for products and information. Easy for users to upload information.

It’s been good since being a user my company makes us use this in order to reference anything we need help with in our work.

There is no foreseeable way to download content onto an iPad Pro. Several of our clients are now using the iPad Pro and are struggling to use Bloomfire on their devices.

The ability to search different projects from other teams via this software was so helpful in guiding projects in initial phases.

Easy to navigate the articles and topics I am looking for.

I liked that you could see attached videos that others have put up to help demonstrate any objects we have.

Sometimes the link and videos that were previously searched to help employees with obstacles are hard to find.

It is very user friendly. Really easy to navigate.

Bloomfire is already shaping up to be an excellent tool for our KMS. We love the built-in screen recorder/webcam record feature.

Bloomfire is very easy to use and figure-out, it is clean and simple. The sales and support team are great to work with.

I enjoy how user friendly it is. I love how it connects my company across multiple departments.

Everyone I've interacted with from customer success to product to engineering has been top notch. They are responsive to immediate support needs and they evolve the product based on customer feedback.

This product had many great uses for me and my company and was very affordable. It was very easy for any user to utilize and understand.

We have some issues with finding some of our buttons in the CSS, but the problem is probably more because of our code than anything.

It's best value for price on the market as far as I can see.

CSS selection for hints  can be tricky sometimes.

Well thought Product - Has all the functionality that one needs to better help their users onboard to their platform. Pricing is spot on and definitely helps start-ups like us.

Easy to use and very helpful customer support.

Product Fruits is a wonderful solution for small enterprises on a budget because of its affordable pricing.

ProductFruits is an intuitive and easy to start with Software, that has a great experience from the very beginning on.

I would say i struggle initally to use this software but this is because i have never used a product onboarding app before.

A useful tool to simplify onboarding to our application.

Finally, the integration with hubspot is astonishingly fast and easy to implement, which reduced our implementation time a lot, and helps us have. A clean and unified database with our CRM.

They help perfectly and know everything you want to know. They also offer everything I want to have in a onboarding platform.

We haven't found anything yet that we don't like.

And support is awesome, answering in minutes, solving issues, or suggesting workarounds...  they also hear your feedback to improve the product itself.

I love the way I select where to place the content created with PF on my own SAAS.

Super easy integration and administration, easy-to-use, great tool for onboarding and feedback, frequent improvement.

Tremendously easy to use, amazing customer support.

We are happy with PF and we are going for year 2 with our subscription. Company, product and the people are great.

The product is quite easy to use for the major part of all functionalities. It's fun to create the user onboarding with product fruits because you can see really nice results in no time.

And on Top of that - the Support was brilliant, quick and always on point - that is a big point for me as a product manager that needs to convince people of buying the software.

The onboarding guides are really easy to use and look more sexy than those of the software we used before.

Configuration of Tours, so called Hints and more is very easy to learn and the capabilities are more than you would expect from such an inexpensive Product.

To get the tour working with specific conditions is sometimes tricky (tunning CSS selectors).

In addition to that, their support and reactiveness is fantastic. I have interacted several times with them and they were always super supportive in finding solutions or even implementing quick fixes.

What really surprised me was the ease of use. I did not depend on any programmers or our webmaster to set it up.

Overall experience with ProductFruits team has been amazing. The team is very supportive and available round the clock for any technical/non-technical queries.

The team have been great at helping me create the optimum setup for our particular use case and helping me debug various issues.

Also the fact that it is possible to have different environments helps the design team to test tours without any production implications, which i just GREAT.

And let’s not talk about “%” because it sounds too vague. It means that your SaaS can earn additional tens of thousands of dollars a year without spending anything on ads.

Perfect for onboarding users and collecting feedback.

Easy integration, great support, remarkable results right after implemenation, literally an immediate positive impact on business results.

No-code tours & hints builder. Amazing support & help with custom use cases.

There is no single element in the software, that I don't like. The only thing that Product Fruits should do is, adding more payment methods.

US Dollar

Bloomfire is a cloud-based knowledge management platform that aims to help employees search for information to do their jobs by connecting people with knowledge. 

Organizations use Bloomfire to find and follow internal experts, create and post content, search and browse interesting topics and ask and answer questions.

Bloomfire supports various content types including video, PDF files, PowerPoint presentations, screen captures, and more. Bloomfire is mobile-friendly and can be utilized by companies small and large in industries such as finance, insurance, IT, hospitality, real estate, health care, and education.

LongDescription

File Management

Commenting/Notes

Engagement Tracking

Cataloging/Categorization

Surveys & Feedback

Document Storage

Access Controls/Permissions

Data Storage Management

Activity/News Feed

User Onboarding

Active Directory Integration

SSL Security

Real Time Editing

Single Sign On

Knowledge Management

Categorization/Grouping

Communication Management

Document Capture

Brainstorming

Asset Sharing

Collaboration Tools

Content Library

Full Text Search

Group Management

Document Classification

Self Service Portal

Self Service Tools

Version Control

Asset Library

Content Management

Configurable Workflow

Mobile Access

Audio File Management

Real Time Data

Data Security

Discussions/Forums

Text Editing

Filtering

Role-Based Permissions

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Asset Categorization

Mobile App

Customizable Branding

Reporting/Analytics

Remote Access/Control

Drag & Drop

Remote Support

Tagging

Gamification

Content Creation

Third-Party Integrations

Document Management

Multi-Channel Distribution

@mentions

Search/Filter

Content Publishing Options

User Management

Email Alerts

Rich Text Editor

Wiki

Web Notifications

Real-Time Notifications

WYSIWYG Editor

Mobile Interface

Real Time Reporting

Widgets

Feedback Management

Online Forums

Self-paced Learning

Customizable Reports

Activity Tracking

Customizable Fields

Data Import/Export

Workflow Management

Real Time Analytics

Question Library

Email Reminders

Visual Analytics

Data Visualization

Contact Bloomfire for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

Bloomfire

In Person

Live Online

Webinars

Documentation

Videos

Product Fruits is an all-in-one user onboarding platform for web-based apps. It allows you to onboard users at scale and show them how to derive value from your product. Without any coding or designing.

Our powerful feature set includes:

Interactive product tours & walkthroughs for guiding users step by step through your UI

Hints, beacons & tooltips for highlighting new features, delivering tips and providing contextual support

Onboarding checklists for showing users progress alongside their onboarding journey

Announcements for publishing important news directly in your application

NPS & surveys for measuring satisfaction and capturing insights directly in your product

User feedback widget for tracking moods as well as making it easy for users to report bugs and share ideas 

Life Ring Button (help center) for providing one centralized location for all your onboarding and support documentation as well as chat widget

Knowledge base for allowing users to solve problems without having to contact your support 

Custom events for triggering flows based on user behavior in your application

Segmentation for tailoring experiences to personas and showing different content to individual cohorts

Analytics for understanding where users get stuck, what they like and what needs improving

Plus native integrations with analytics and CRM tools. 

Our intuitive editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. 

We are serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available. 


Launch Management

Customer Segmentation

Progress Tracking

Audience Targeting

Churn Management

Customer Experience Management

Data Quality Control

Survey/Poll Management

Performance Metrics

Contextual Guidance

Event Triggered Actions

Multi-Language

Behavior Tracking

For No-Code Development

In-App Training

Onboarding

Visual Modeling

Deployment Management

Customer Engagement

Usage Tracking/Analytics

Employee Onboarding

Orientation Workflow Management

Electronic Forms

NPS of Customers

Compliance Management

Task Management

Training Management

Product Fruits offers a fully-featured 14 days trial. No credit card is needed. 

You can choose between 2 plans depending on the required feature set: Core or Boost. 

Enterprise clients: Please contact us for a custom quote



Bloomfire vs Product Fruits

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