Candu

RATING:

4.4

(21)

About Candu

Designed for product managers, developers, designers and other professionals, Candu is a cloud-based user experience (UX) platform that helps manage product designs, customer feedback, content publishing and more. Key features include drag-and-drop editing, third-party integration, video hosting, user segmentation, data import/export and audit logs. Pricing is based on monthly subscriptions and support is extended via FAQs, knowledge base and chat.

Candu Pricing

Free trial: 

Not Available

Free version: 

Not Available

Candu drag and drop editing
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Candu Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Candu

1 - 5 of 21 Reviews

User Profile

Matthew

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Incredible No-Code Content Block Editor for Any Website

I have had a great experience so far. I think out of the many companies I've worked with, the Candu team has provided me with the best customer service. I'm also excited about their roadmap and eagerness to develop the platform according to customer needs.

PROS

I like that it allows me to add content blocks to any of my websites and then edit those content blocks outside of my website, through the Candu platform. The idea use case is adding a seat to your Candu account and giving access to an editor or content manager. It allows them to change up the content inside the content block without 1) needing access to the underlying website itself; 2) needing to code anything. I also really like the team and the support. I've had a few hiccups along the way but support got it taken care of very fast. I also am impressed that Candu has so many guides to help me along the way of getting it integrated and everything up and working. I would definitely recommend this product to someone that needed a great no-code web tool.

CONS

The only thing I don't really like at the moment is the install process. The Candu website provides a javascript script to enter and in that javascript you have to tag the slug and css id for inserting the content block. It can seem intimidating, but the docs explain it very well. Support helped me out in just a few minutes and I was up and running very fast.

User Profile

Roberto

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

I did not know how much I needed this

When I first heard about Candu I said to myself "I don't need this". I was so wrong! Out of curiosity, I did a little research to figure out what it did. I discovered that it was exactly what I needed, I just hadn't figured it out. I'm currently building a SaaS backlink manager, and one of the features I have on my roadmap is a checklist with SEO tips. We figured that building the feature would require about 2 weeks of developer time. Well, it just so happens that Candu has a template for checklists that tracks and saves the user's progress. However, I needed a little bit more for my specific use case. I have to track the checklist progress for each domain the user is tracking backlinks for. So, I needed per project tracking, not just user tracking. Fortunately, all I had to do was ask the team at Candu if my use case was possible. They not only replied with the answer I was looking for, then even created a post with my specific question on their knowledge base! I was able to implement the checklist into my SaaS in less than 30 minutes. I saved at least 2 weeks of development time! Now I'm looking into doing a user dashboard, also with the help of a Candu template. Candu is a total no-brainer, especially if you have a use case similar to mine or just want to easily add no-code elements to any website. 10000% recommended!

PROS

I was able to add a very cool feature to my SaaS with practically no code at all.

CONS

Can't think of anything, it does what I need it for.

User Profile

Kris

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2021

A company backed by unethical sales and business practice, Stay away, stay faaaaaaar away

I was horribly offended as the product failed to deliver on the value as well as on the promise. I would Not recommend anyone to buy or even try this product, the product cant'do anything unlike its name, the only thing it can do is cheat its customers, steer clear ppl. stay safe and dont touch this software even with a bargepole.

PROS

Well, they launched as a lifetime deal on appsumo and were very generous with their offer, to the extent that a single code was sufficient for a small business to survive, and the plan included all future updates to their software available for the early adopters, but now, post the refund period, they are going back on their word and expecting the early adopters to pay for every single feature that they release. The [SENSITIVE CONTENT] is downright arrogant, and even boasts on video that how he cleverly used the appsumo platform to get paid for features that he intended to release for free, plus make the scapegoats pay, this kind of attitude especially from the [SENSITIVE CONTENT] sends all the bells ringing, which would also define the overall ethical make of the company. He also mentions on the video that he made money and got free testers to help identify and iron out the bugs, which helps him improve the product plus by making updates paid, he also gets the same users to pay for upgrades. This is not at all an ethical practice, the [SENSITIVE CONTENT] seems to be more inclined to find loopholes than seriously support the early adopters. feature wise the product is meh.. not worth owning at this point, and has a steep learning curve to the point of tiring. the only reason i got it was hoping that it would get better, but now we are expected to pay for it, so would steer clear of this, get a developer to do it for you, might be cheaper and reliable.

CONS

The [SENSITIVE CONTENT] attitude, who after a seemingly good campaign on appsumo, decide to pull the plug on the very users who supported them when they were not even a tool. The software is shoddy, and this is not coming from a place of deceit, try it out, sign up for the free version, it does nothing that you cannot do with a wordpress designer, and well they say you dont need to touch the website, but expect you to embed scripts, like thats a simple thing to do for a non technical guy.

Vendor Response

Hi Kris, Thanks for sharing your feedback. I'm totally responsible for creating a marketing oriented video about how we "leveraged" our AppSumo campaign to drive product growth. I own that the way I positioned this was in a transactional-relationship kind of way. That was wrong of me. I do want to clarify that we have not changed anything with our product offering and the LTD deal we provided on AppSumo was and will continue to be an incredibly valuable deal that no-one will have access to in the future. I'm sorry that we lost your trust, and we are working very hard today to regain some of that among the AppSumo community. We would like to return your money for a full refund independent of the AppSumo terms. I'm have contacted you through the G2 platform. If do not hear anything, could you please reach out to me directly on support@candu.ai? - Adam

Replied September 2021

User Profile

Kapil

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Wow. Candu has so many use cases

PROS

Candu is a no code webpage editor I recently purchased. My base web application is Wix, and Candu is somewhat similar in several respects, easy and smooth. Moreover, one can create a ‘Style guide’ with standardized fonts and aesthetic patterns. Well, the greatest forte of Candu to my mind is Personalization. One can create user defined segments of users based on their traits as well as their actions on our website. Each segment can thereby be shown tailored content. This can have several use cases right from marketing, offers, retention, user logged in dashboards and much more. I am excited to understand what sweets are coming up on Candu’s roadmap. My favorite one is integration with CRM. That might mean ability to personalize at an individual user level (if my understanding is right).

CONS

Candu has a slight learning curve involved (you can’t expect to get productive on it from the first hour!) but the upsides are manifold. I look forward to uncovering more and more in Candu and the business benefiting from it.

User Profile

Kim

Verified reviewer

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Candu - Can Do Your Onboarding Processes

I've been looking for the perfect onboarding tool and Candu is the outstanding solution for me. I love the easy onboarding that Candu gives you when you first setup your account because it helps walk you through setting up your own walkthroughs. It was very easy to get my account set and being able to set up multiple workspaces is an awesome feature. If you are looking for an onboarding too that can help you get started quickly and easily, then Candu can do it for you for you.

PROS

Ease of use when setting up my account. Flexibility when choosing templates to use when setting up my onboarding. Love the walkthrough that Candu provide to help you learn how to use their product.

CONS

Although I love the option of having a community, if it was built with Circle, I would love for the Community Switcher to be turned on so I can switch between communities build with Circle.

Reason for choosing Candu

Price, ease of use, functionality, and templates.

Vendor Response

Hi Kim, thank you so much for the review. We totally took your feedback about the community, and we have since updated it so that people can switch from one Circle community to the next. We really appreciate you joining us as a customer. We look forward to working together. Ada

Replied May 2021