We have a very limited team to support our Salesforce instance of over 300 sales users in Canada. This has freed us up to not have to screenshare and walk users through some standard issues frequently, we can just direct them to our training library and keep moving on improvements!

iorad makes it incredibly easy to create training videos or walk-throughs that users can experience at their own pace. As someone who has previously recorded screen-capture videos with over voice, I can say that this is 1000 times easier and more professional. The ability to tweak and update training as we need is excellent.

Not really a dislike, but it would be nice to have the ability to have the training be read in French during the walk-through.

The support is amazing. They answer very quickly and have been very helpful. They also get bugs fixed very fast. They are a great company to work with.

This makes making trainings very quick. I love that it automates making trainings in the way people learn, video, interactive, reading. This use to take hours to create trainings that fit this. I love the automated voice overs. The voices sound pretty good for being automated. It is easy to use and create trainings. Our users love to use these trainings. I love that the user doesn't have to download anything to view the trainings.

The latest release moved a lot of things around which makes it a little harder to use. I wish the language pack was included in the business pricing. It is very expensive and we have had to do a lot of work to translate our trainings. Sometimes it doesn't capture what you need and you have to go back. The pricing gets expensive fast.

I run our customer ed program, and our users want clear, realistic practice opportunities. iorad solves this problem!

It's easy to use and to update! I also love how the final product looks, giving our users an authentic tutorial experience.

I wish it handled screen movement better (e.g. when you click a button and then need to scroll down).

Using iorad has been a time and cost saver from me and my company. Letting us document our best practices and general processes in a very detailed and clear way. It is easy to share and follow the instructions that you create.

I like that it records every click, scroll, and key stroke; while taking screen shots with the highlighted area where the action occurred. If I was to try and recreate this manually it would take 10 times as long.

Sometimes the desktop recording does not load up to the website. This only happens occasionally and then only with very long recordings.

I've been blown away by my experience with Iorad. I came into my role as an educator about 1.5 years ago and spent the first 6 months making training videos for our numerous systems. We are a dispersed workforce and we have at least a dozen programs to use to perform our jobs effectively: Teams, Zoom, Outlook, Microsoft Word, EHR, Mainbridge, Lessonly, Medtrainer, Paycom to name a few. Iorad allowed me to have a lot of time back to my own schedule because I was able to cut back on the time I was spending creating training videos and working on Zoom with clinicians across the company. If I have a call come in where a clinician has a question about how to do_____ in our software, I send a link to Lessonly to the tutorial from iorad. This also scales really well as we have been able to identify recurring themes that our end-user faces and create a custom approach to training that recognizes common mistakes. I have loved this software so much that I worked with my friend of a local climbing gym (ROKC) and he has started using this for his own staff to train on the software that they use. He feels the same and has cut back on some of his time working with his staff. This product is top-notch and has great potential to move the way companies train their staff.

Easy to use Easy to integrate Quick Effective way to create training that can scale with the organization User friendly- the teams in each market can use training to help practice technology-based skills Fast way to make training videos that used to take me hours to make This integrates well with Lessonly which our company has been using to onboard clinicians across our company

Organization of the content- I don't have the "tags" function, but I have made dozens of training tools and It'd be nice to have it more organized within the software so I can find it quickly I wish there were more voices to choose from when I use an outside voice

Overall, very happy with iorad. The tool is easy to use and we always receive excellent customer service. Highly recommend!

iorad's makes it easy to create detailed tutorials which allow users to practice step-by-step transactions as well as printing to PDF for desk-side work instructions. Incorporating iorad tutorials into our training helped prepare our end-users to use and adopt a new ERP system and business processes.

It would be nice if the app captured key strokes in addition to clicks, but still a great tool without that feature.

iorad is one of the most unique hands-on learning tools I've come across. It gives our learners a way to simulate and practice tasks that they otherwise wouldn't be able to, unless it were in a realtime situation.

I feel like it's a bit clunky that the learner has to expand their view of the iorad in Lessonly. We actually have to write directions/prompts for our learners so that they don't just skip over the iorads and/or don't expand the window to get the full experience. I also feel like the written prompts/directions on the side could be made a bit more evident/larger!

I was sitting at a presentation at an educational technology conference when the presenter casually mentioned ioRad. I immediately went on the site. Truth be told, I did not hear a single word she sais from that point on. I was AMAZED and began creating my first capture right there. It was that easy. When I clicked finish and saw how ioRad captured every step, every click, and labeled the screen shot, as well as producing the step-by-step instructions, I was sold! This software is BRILLIANT! It has saved me countless hours of capturing screenshots and manually adding the instructions. Better yet, is the LIVE function, where a user can see prompts to guide them click by click through a process in real time on the site.

The product development is very responsive to client feedback. The software just keeps getting better and better.

This software has saved countless hours for our staff, allowed parents and students to find answers even when we're closed, and helped us with documentation.

This software has saved countless hours for our staff, allowed parents and students to find answers even when we're closed, and helped us with documentation. I love that iorad captures my steps as I work through a process. The new smart masking feature works great and saves time over the prior masking. The iorad team is very responsive.

There isn't any mechanism to add pictures or crop pages.

Fast turnaround for tutorials. Easy to record demos.

Easy to learn and use. Lots of options for delivery. I can have a tutorial created on 30 minutes.

Organization of tutorials... I would like to be able to use a folder system. Tags are OK but when you get a few hundred tutorials it get messy.

Great! I think it is a tool with great potential.

It is user friendly. It brings a real value added in the step by step exercise. It is time saving, resources saving, and it restrains the error percent.

It can improve in terms of features. it is not stable (I guess it is for a moment : still improving). But be more careful and inform users in advance, so they can save work.

Awesome! We love it and highly recommend it.

It has been a godsend for sharing processes with internal and external team members. I particularly love having it for our help center because it's been a breeze to add new articles and edit articles. Our whole company just loves the product - we think it's awesome. I make iorads for customers and they love them too - its an easy and great way to share information.

I wish the desktop feature was a bit more robust. I also wish you could point to multiple features on one slide and version them. Sometimes the step-by-step is overwhelming because each step is captured one by one and that can be multiple pages.

Overall everything has worked great. Our clients love the step by step tutorials as they’re easy to follow and read.

This product saved myself and the company hours and hours of time documenting all the processes needed for our knowledge base. From the click by click snapshots and the text generated for each, this was truly a time saver

The only adverse thing I can think of is that there isnt a way to easily “paste” the information step by step into our KB tool. Having to use the html coding to add to our KB was a bit tedious. Would be nice too if there’s a way to link the content to the Kb so it’s a one time update across platforms

We use it to create quick instructional videos for our products mainly for operational purposes, less so marketing a product itself.

- The software is intuitive to use so our teams need very little training to use it. - The ability to add voiceover saves a lot of time versus recording your own demo. What would previously take 1hr+ to record a demo, refine it, publish it etc. now only takes around 20 mins - Automatically being able to push the video to other systems e.g. Helpscout, means that we can publish articles straight to our knowledge base - Having used other software that traces interactions, or tracks clicking of elements, I've found this very reliable in terms of achieving the desired output - If you're not overly fussed about refining your demo, you could record one within minutes that is suitable for demonstrating how to perform an action. In most cases the instructions, formatting, needs refining to ensure the automatic voiceover makes sense to the end user.

- On the whole I've found it very good. I occasionally come across bugs, but they're generally dealt with very quickly by the Iorad team - I'd say the cost is fair value for the time saving but I can see it prohibiting wider uptake as it's not on the low end of the scale

Really strong efficiency/productivity to create and update tutorials ! ✨ Impressive support (video call in live from United State with nice guy from the support team as soons as I asked a question from the website)

Tutorials can be embedded into Elarning's modules/path AND also into our software product ! Help center / Tutorials can be reused and their visibility is customisable to profiles/roles ! Information masking Branding and more

Live video/walkthrough mode is really/too expensive :(