About Vibe

Vibe allows internal communication teams to inform, engage and inspire their people with an easy-to-use communication delivery platform.

An extensive library of professionally-designed templates allows teams to create attractive branded content with minimal time and effort.

Deliver attention-grabbing messages across multiple digital channels ~ Digital Signage Screens, Screensavers, Web Browser and Mobile Devices.

Communicate with deskless and deskbound workers with ease to achieve cut-through and influence long term change.


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Supported Operating System(s):

12 Reviews of Vibe

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(8)

8

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

April 2020

Mana from PlaceMakers

Company Size: 10,000+ employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

April 2020

Project AWHI

Very good and very proactive. Great support for the Vibe team which help guide our fresh eyes through the implementation stage of what we wanted to achieve.

Pros

How we could personalise it and make it unique to our business so it couldn’t be duplicated. Also having the option to integrate other parts of our business together on the one platform. Connect all of our business units together and have three channels, overall business, regional business and individual businesses.

Cons

It’s fit for purpose for what we want to achieve. At this stage we don’t have a “least”

April 2020

David from GS1 New Zealand

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2020

GS1 New Zealand: 18 months later

This software has helped stop geographical office separation and team siloing. The next development steps we want to take on this software will help those be solved even further. Meetings are shorter and we can get immediate reporting to the whole business on performance without having to send more and more emails to get the data required.

Pros

It is easy to update data through Google Sheets and customer support is really easy to get a hold of. If I want to talk to someone, one of the team will answer the phone and they also make a point of regular catch-ups which counts for a lot. In terms of software we asked for a lot originally and Vibe did a really good job of bringing those visions to life as we had imagined them. If I want to add a quick slide in for a birthday or whatever then that's easily done too, which is cool, you're not stuck with what you ordered out of the box if you quickly need an extra.

Cons

There are some functionality issues, with the latest being particularly problematic, where the screens won't function as they're meant to or data doesn't pull through. Every few months I will have to ask Support to re-establish me as an administrator or I cannot make changes, it's the little things liked that which become annoying over time. There are some character issues too, where I can't see if I'm going past the point of it being a readable headline in the news section.

Reasons for Choosing Vibe

We couldn't go with anybody else as a potential provider, as nobody could work with us because we didn't have a CRM, Vibe was the only tool that could actually work for our business.

April 2020

Natasha from Ryman Healthcare

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

April 2020

Ryman Healthcare review - Construction Sites (usage)

please see comments above - customer service has been great!

Pros

the concept of our Digital Noticeboards for our sites is very useful. It helps us to display any important content and does it in a way that captivates the eyes of everyone on site, as oppose to looking at a piece of paper.

Cons

the hardest thing about it was putting the content together. Having to go back and fourth between uploading the content, and then going into a different page to them select which playlist to have it play in - its a nightmare :(. To load the preview also is a task in itself.

Reasons for Choosing Vibe

n/a

Response from Labyrinth Solutions

Replied April 2020

Hi Natasha, thank you for your positive feedback on our customer service and outlining your concerns about the ease of use. I'm happy to report that we are well underway with the new Vibe interface, which delivers a more intuitive user experience. The primary focus with the new interface is delivering a single place for creating and managing the slide content and updating the relevant playlists. We are on track to roll-out the new interface by the end of this quarter. Our support team will reach out to you, when we are in a position to carry out User Acceptance Testing, to see if you would be interested in reviewing the new interface, prior to it being released.

April 2020

Libby from Hill Laboratories

Company Size: 201-500 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

April 2020

Vibe Review

Pros

Vibe is a great internal communications tool that is user-friendly and customisable to your business. Their customer service team is friendly and quick to get in touch is you have a query or issue.

Cons

When uploading new content like a slide, it would be great if there was a 'NOW' option when selecting the time for the start date. I would also be beneficial to drag and drop content when uploading it on to vibe.

Response from Labyrinth Solutions

Replied April 2020

Hi Libby, thank you for your product review of Vibe and feedback about our customer service. With regards to selecting the publish start date, if you leave this field blank it will publish the slide immediately. If this doesn't answer your request, please reach out to support@labyrinth.co.nz, and we can look to incorporate this as part of the slide manager upgrade, which we are currently working on. Regarding the ability to drag and drop content for uploading. We will be releasing the new Image Manager, which supports dragging images to upload to Vibe. This upgrade will be release in the next 1 - 2 weeks. The new slide manager, which we are working on now and planning to release in June, will streamline the management of slides within one central page.

April 2020

Jacqui from DHL Supply Chain NZ

Company Size: 501-1,000 employees

Industry: Logistics and Supply Chain

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2020

Vibe Review

Pros

Share information to staff across New Zealand that isn't always available to them easily. Different slide templates available - something always that works with what you want to share.

Cons

Theres little that we can change about existing slides, e.g. move bubbles, change size of pictures, stop moving pictures. We want to use the template but update small things. Slides in portal are very slow to update which makes it difficult to use. Have error messages in admin section.

Response from Labyrinth Solutions

Replied April 2020

Hi Jacqui, thank you for your feedback and outlining your concerns about the existing slides. As part of our upgrade to the Vibe interface, which will be released at the end of this quarter, we are building in more flexibility into our slide templates to allow for greater customisation. The issue you have experienced with slides being slow to update, was due to performance issues we experienced after the migration of our Vibe cloud infrastructure to Microsoft Azure. We are happy to report these issues have been resolved and you should be seeing big improvements in the speed in which slides are updating. Our support team will have been in touch with you about the error message in the Admin section, which we are monitoring.