Their customer service is exceptional. From our very first introductory meeting, they have always been on hand to offer information, help and support. The implementation went really well, even when there were roadblocks, they proactively stepped in to help and found ways to make things work. They are all so friendly, knowledgeable and very responsive.

Our biggest need was to be able to communicate with our hard to reach people in a timely, accurate and engaging way. Vibe has provided that solution for us. Vibe is a useful communication tool with an intuitive user interface, a seamless space for creating, updating and managing slides and playlists. It is now one of our most effective communication tools. It is easy to get messages out to many people using this fast and engaging method, and is quickly replacing the boring static noticeboard.

It can be frustrating trying to fit our content into set template layouts. It would be really handy if we were able to add, remove or adjust certain placeholders in order to get a better fit for our content. Having said that, there always seems to be a work around or another choice of template that overcomes this issue. It can be a bit time consuming when you first get started.

This software has helped stop geographical office separation and team siloing. The next development steps we want to take on this software will help those be solved even further. Meetings are shorter and we can get immediate reporting to the whole business on performance without having to send more and more emails to get the data required.

It is easy to update data through Google Sheets and customer support is really easy to get a hold of. If I want to talk to someone, one of the team will answer the phone and they also make a point of regular catch-ups which counts for a lot. In terms of software we asked for a lot originally and Vibe did a really good job of bringing those visions to life as we had imagined them. If I want to add a quick slide in for a birthday or whatever then that's easily done too, which is cool, you're not stuck with what you ordered out of the box if you quickly need an extra.

There are some functionality issues, with the latest being particularly problematic, where the screens won't function as they're meant to or data doesn't pull through. Every few months I will have to ask Support to re-establish me as an administrator or I cannot make changes, it's the little things liked that which become annoying over time. There are some character issues too, where I can't see if I'm going past the point of it being a readable headline in the news section.

Share information to staff across New Zealand that isn't always available to them easily. Different slide templates available - something always that works with what you want to share.

Theres little that we can change about existing slides, e.g. move bubbles, change size of pictures, stop moving pictures. We want to use the template but update small things. Slides in portal are very slow to update which makes it difficult to use. Have error messages in admin section.

[SENSITIVE CONTENT] and the team are wonderful! they are always willing to help us out with loading new content onto our boards when we have no capacity to do so. I appreciate that [SENSITIVE CONTENT] keeps in touch often and she is always flicking new content ideas my way to help make things smooth sailing

Using Vibe is a really simple and effective way to help Ryman communicate key messages to all workers on our construction sites. Rather than settling for basic posters that most likely do not get updated as often, moving imagery and fun colors and imagery catches the eye

The only problem I tend to encounter is he speed of new content upload. For example, when I am wanting to see the preview, it can sometimes take up to a 40+ seconds for the content to load which can be a pain when you are wanting to make lots of changes. Not sure if thats an internet issue? but does tend to happen when I am making edits at home and at the office

Vibe is a great tool to help us get in front of our hard-to-reach frontliners. We have received positive feedback that our staff feels more informed as a result. The support we receive from the team at Vibe is also fantastic. They are quick to respond and help with any issues and take note of ways we suggest the product could be improved.

Vibe offers us an opportunity to reach our frontline staff. Since our frontliners are rarely in front of a computer, this gives us the option to eliminate printed signage that can quickly get out of date and replace it with timely and engaging content that we can schedule to be shown on the screen.

Since we have content creators at each of our nearly 30 locations, the inability to organise content into folders or something similar has made playlist and slide management a bit challenging.