About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses.

Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams.

The ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

1,651 Reviews of Wrike

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(754)

754

4 stars

(625)

625

3 stars

(178)

178

2 stars

(49)

49

1 stars

(33)

33

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1651 results

February 2021

User Profile Picture

Zulhilmi from Maxis

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

February 2021

Manage marketing project with Wrike

Wrike really change our approach in collaborating project, the process has been simplified and we manage to cut the time to finish our project compared to before using Wrike. Integration with other software is doable and adding value to the software.

Pros

Wrike is really easy to use for managing our sales and marketing related project, we has the all the tools that much needed to managing a complex and resource rich project. Collaborating project with multiple department is smoothly run and we are using the messenger platform to coordinate and communicate quickly.

Cons

The feature and tools in this software is great, but that is another story with is user interface. The graphic design is not helping us to move faster, as many of the icon design is almost identical and sometimes confusing me. Sometimes, the system is not refresh automatically and i need to refresh it manually to get the real-time update.

Reasons for Switching to Wrike

Wrike has more option for customization and integration.

October 2020

User Profile Picture

Sanskriti from F1soft International Private Limited

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

October 2020

Wrike; a comprehensive project management tool

Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.

Pros

Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.

Cons

With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.

Reasons for Choosing Wrike

Wrike was the absolute choice for our office, as it was easy to implement and has lot of integrated features we need at work.

Reasons for Switching to Wrike

Wrike is great for project managment, and it outruns other project managment tools in-terms of performance and simplicity of use.

April 2021

Justin from JBA Creative

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2021

Wrike: The only software you'll need for complete CRM control!

I've utilized several brands of project management software and I keep coming back to Wrike. The level of detail available is unmatched in the industry and for a company that thrives on attention to detail, this is a no-brainer.

Pros

Everything! Once onboarded and trained, Wrike does everything (and more) that's needed to track projects, organize campaigns and communicate with fellow team members.

Cons

It is a very robust software, so a fair amount of (initial and ongoing) training is required. However, it is time well spent!

Reasons for Switching to Wrike

We needed something more robust. Trello worked well initially but as our marketing team requirements increased, so did our ability to track and manage at a higher level.

March 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2021

Marketing Agency Buyer Beware

Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us solve some very specific issues in which we outlined in detail during our numerous calls with sales rep. He showed us high-level that we could solve for our needs in his demo account which was not set-up to be agency-specific. He gave us test access and we tested as much as we knew how to test not understanding how to use the system but was reassured by the sales rep over and over again that Wrike could solve our needs. We decided to proceed with Wrike and even purchase the onboarding package so that someone could train us on how to use the system. The first onboarding rep we were given had literally zero clue how agency operations were set-up. We again outlined everything we needed Wrike to accomplish for our business and we left our first session feeling like we made a big mistake. We were given a second onboarding rep who was a lot better however, after three sessions, he couldn't even help us with solving our needs. To his credit, he tried so many workarounds but the system still wasn't working for what we made very clear we needed it to do. For reference these are the items we stated numerous times we needed this system to solve for: 1. transparency with clients being able to plan out ongoing marketing plans (solved only 50%) 2. track time and effort to be able to track workload (solved) 3. track ongoing month-over-month retainer budgets and products clients (not accurate

Pros

Detailed task management Workload managment

Cons

See below including very poor customer service

Reasons for Choosing Wrike

There were onboarding specialists vs Clickup.

Reasons for Switching to Wrike

I thought I was getting a more comprehensive product little did I know I was making a very bad decision

Response from Wrike

Replied April 2021

Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so please contact us directly at customerrelations@team.wrike.com. We would love to make things right if you give us another chance.

January 2021

Laetitia from Kicking Pixels

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2021

Wrike for small businesses

Pros

It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently. The decision to go with Wrike was also skewed by the ability to have external collaborators join the team. The ability to add custom fields makes it easy to add information required. Different views enable tasks to be seen by project, person, folder etc. Being able to track time on each task is also really useful and easy for everyone. New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.

Cons

The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue. The "CRM" workaround I don't think is worth the trouble. The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.

Reasons for Switching to Wrike

The ability to have external collaborators join specific projects