Copper vs Semrush

RATING:

4.4

(582)

Copper has 582 reviews and a rating of 4.37 / 5 stars vs Semrush which has 2212 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (582)
4.7 (2212)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 29, 2024
May 10, 2024
Pros/Cons
  • Pros

  • The features such as reach out reminders, prompts and automation point to the CRM as being an excellent platform for those in sales.
  • What we liked most is how seamlessly this works with GSuite.
  • Cons

  • No confirmations of cancellation in UI or emailed. No user viewable record of cancellation.
  • If you accidentally delete records they cannot be recovered. Not good if you accidentally delete all your contacts and have not done a manual back up.
Read all user reviews
  • Pros

  • It was very easy to use, and gave you some great insights into what your competitors where doing to gain site traction and traffic.
  • It really helps with keywords and understanding how the site is doing and what could be improved. They also offer lots of help and give great newsletters on what to do.
  • Cons

  • The filters require you to be 100% specific and this leaves a lot of room for errors. It is hard to learn when you are starting out.
  • I think the only problem we have had with this platform has been to use 100% of the tools it has, because it is very complete and has so many features that it is difficult to understand everything.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos