Stock control is the most impactful and helpful.

Automation seems to work well, and plays nice with BigCommerce.

We have used Brightpearl for nearly four years now. It was probably more than we needed initially but we decided it was worth the investment to carry us through early business growth.

Brightpearl charges a hefty price (more than $10K) for onboarding data, setup and training and both are disappointing. Data migration is complex because Brightpearl keeps its data in an uncommon way.

We have just integrated Magento which works perfectly and links direct to our website. I would also recommend watching the you tube videos as these are very helpful in the beginning.

Immensely frustrating when  the supprt team offer no fixes to our problems. The bigger we grow the more severe the consequences of their bugs and issues.

It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements.

I hope as brightpearl expands it can keep true to it's roots of supporting small businesses with a system that would normally only be available to big business with big budgets.

Overall, Brightpearl did not meet its promises. After just 6 months, we made a decision to start looking elsewhere and abandon the tremendous investment we had made in Brightpearl.

The help guides and YouTube videos are great and the set-up is very user friendly. Compared to the alternatives on the market, I can't recommend this highly enough.

The team have always been helpful and friendly and have felt like we had a partner in software as opposed to some large faceless organisation.

We have used it for several years and on the whole it is a very good system.

We thank goodness eventually found Brightpearl - it has quite simply transformed things for us. I don't know how we ran a business like ours before BP.

It gives us the ability to have a total overview of all our shipping activities and makes it easy for us to manage a lot of data.

Bright Pearl gives us an easy way to handle our daily shipments as it is easy for us to collaborate across our different departments and integrate with all of our softwares.

We have now been using Brightpearl for several years. It is very user friendly with significant functionality which has improved our reporting function so necessary in a small business.

It is cloud-based, easy to use, intuitive and so so clever. I can't recommend highly enough plus they are really nice people to work with too.

Excellent integrated software with solid support.

BrightPearl has been very useful for helping us with our inventory tracking and reporting. The customer service is awesome, they respond very quickly with any question/comment we may have.

Brightpearl is a fantastic all in one ERP system.

We always have one or two projects cooking with Datacor, to help us get even more benefit from the system than we already get. Next on our docket is Datacor's CRM.

The sales reports are a bit limited. It's difficult to compare year on year sales statistics.

Functionality built into the system helps us with every part of our business, including Accounting, Invoicing, Inventory, Regulatory Compliance, Sales Reporting and more.

Absolutely the worst ERP system that I have ever used. Anyone who has ever used any other ERP system will KNOW that Chempax is TERRIBLE.

Up till now the primary complaint has been that Datacor has not updated their underlying database for 10 years (not even a patch).

Customer Service is great and the support group are extremely knowledgeable about their software and its functionality. Our implementation was very successful.

What I like best about this product is that it is user friendly with easily accessible menus.

Absolutely the Best ERP for Anyone in the Chemical Industry.

Best ERP software for the price. Designed for both small  and large companies.

The reporting is a little difficult to manipulate.

The way that the system is designed means that new features are constantly being rolled out to all of Datacor's customers, at no extra charge to other companies.

I think one of the most useful features is the data audit trailing. I also find that the integration with other software is great like Datacor's CRM.

Great tool for a small to medium size company.

What makes chempax really good is their willingness to make adjustments to the software as needed and their availability when there are issues.

What I do like about chempax is that it is User friendly and can easily navigate between menus.

If you are not on SQL - it can get bogged down and error out if you have a lot of historical data.

This software is very user-friendly and able to customize the layout to best fit your work scene. It is very helpful to navigate through the software.

We love the software and the continuous improvements. The support that is given when we have issues has been outstanding.

The amount of integration into our business that we have been able to achieve with Datacor ERP is critical to our continuous improvement and sustained growth.

Some are difficult to navigate / scroll and view all the required information at one time.

The Help Menu and Datacor University are excellent tools and have been very useful for our teams.

The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology.

This is a great tool for small and medium sized companies at a reasonable price.

Push this program to its limits, and it will still fight for more.

We have used Chempax for about 20 years. Overall the company has not been bad, but they have been unfair on licensing enough times that I'm more than tired of it.

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

US Dollar

We recommend Brightpearl for wireless phone merchants evaluating POS software systems. Inventory management, customer database and purchase history, retail accounting and e-commerce is integrated into this Web-based solution.

ShortDescription

Brightpearl is a complete Retail Operating System for brands, retailers and wholesalers, that’s designed to scale with fast-growing e-commerce brands. Our platform offers flexibility to respond to rapid changes in demand with Plug & Play integrations, intuitive inventory planning and saves you hundreds of hours a year with powerful automation. Brightpearl takes care of everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more.


An in-house team is available for installation as well as tech support and ongoing business consultancy.


Brightpearl is designed for use by merchants - not IT staff. Every new feature is relevant to retail, so you know that everything is retail-focused.


Retail merchants need a platform that can handle seasonal volume. Brightpearl provides orders, SKUs, channels, reporting and financials fit for multi-million dollar merchants.



LongDescription

Real-Time Analytics

Cataloging/Categorization

Employee Management

Product Identification

Receiving/Putaway Management

Forecasting

Special Order Management

Cycle Count

Purchase Order Management

Barcoding/RFID

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Multi-Channel Management

Order Entry

Backorder Management

SKU/UPC Codes

Customizable Reports

Access Controls/Permissions

Data Synchronization

Templates

General Ledger

Real-Time Monitoring

Bank Reconciliation

Financial Analysis

Supply Chain Management

Retail Inventory Management

Financial Management

Marketplace Integration

Product Configurator

Order Management

Retail POS

Credit Card Processing

Manufacturing Inventory Management

Invoice Management

Transaction History

Project Management

Rules-Based Workflow

Real Time Synchronization

Customer Accounts

Sales Orders

Customer Database

Shopping Cart

Gift Card Management

Customizable Fields

Collaboration Tools

Order Fulfillment

Barcode Printing

Reorder Management

Sales Trend Analysis

eCommerce Management

Barcode Recognition

Shipping Management

Demand Forecasting

Template Management

Warehouse Management

Item Management

Data Import/Export

Offline Access

Inventory Optimization

Accounting

Process Modeling & Designing

Distribution Management

Multi-Location

Integrated Business Operations

Audit Trail

Configurable Workflow

Bills of Material

For Retail

Multi-Currency

Email Marketing

Cost Tracking

Sales Reports

Inventory Tracking

Inventory Replenishment

Real-Time Data

Performance Metrics

Data Security

Channel Management

Inventory Auditing

Mobile Commerce

Recurring Orders

Labeling

Sales Tax Management

3PL Management

Shipping Labels

Workflow Management

Real-Time Updates

Activity Dashboard

Multi-Store

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Invoice Creation

Vendor Managed Inventory

Returns Management

Customizable Templates

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Brightpearl

In Person

Live Online

Webinars

Documentation

Videos

Datacor ERP (formerly Chempax) is an integrated enterprise resource planning (ERP) and customer relationship management (CRM) application designed specifically for chemical process manufacturers and distributors. The solution can be scaled to meet the needs of companies of any size and offers both on-premise and hosted deployment options.


Datacor ERP includes a fully integrated, comprehensive suite of applications that focus on all the unique requirements of chemical manufacturers and distributors. In addition to robust CRM functionality, Datacor ERP also offers ERP features like MRP, MES, product lifecycle management, supplier and supply chain management, business intelligence and more. The solution also offers accounting tools with both multi-language and multi-currency support.


Features specific to process manufacturers include cfr21Part 11 compliance and Cradle-to-Grave lot tracking. Distribution-specific features include multi-source purchasing and rebates and price support (CUPS).


Users can raise their query and get support through phone and email service or can go through the exhaustive training course available on their website.



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