Odoo has helped us to automate our business process securely while leveraging more revenue.

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Odoo is an ERP with a super friendly interface, it is an intuitive and very easy to use tool. Its CRM module is essential for me in my day-to-day life, as it allows me to track all the opportunities that I am working on and maintain a fluid communication environment with the other areas of the company with which I am working on each commercial opportunity. I would recommend the tool.

The bad thing about the Odoo CRM module is that it does not have, or at least I cannot find, a daily activity tracking tool. In which salespeople can record each activity of the day. And at the end of the afternoon, be able to see all the contacts made, progress, and next actions for each salesperson.

On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.

We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility. Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.

It's an open code so you can personalize the platform as you need. The modules that are already integrated helped me solve problems that I didn't know I had

Somo other areas of my company didn't have a great experiencie, like Customer Support

In order to learn the functionality of ODOO, I personally signed up for membership and paid for full year. After signed up, i found some of the tutorial video cannot accessable with my membership. then I become the learning partnership and paid 990 dollars for a year. Then, from that week, I watched tutorial video and start to learn with more details. However, today I received an email, they said I used extra" and force me to upgrade to "enterprise type" and treat me to deactivate my account if i dont upgrade. Here is the emailDear Odoo user,We have detected more users and/or apps* (*Odoo Online only) in use than provisioned for in your current subscription. A quote has been automatically created to adapt your subscription to the extra usage.....Please note that if you fail to regularise this situation before 2023-03-23, we will have no choice but to deactivate your Odoo database."So, that is not true you can use all apps with your subscription, and it is not also true to use this system in your business the whole day, if you run your business 10 hours a day and 7 days a week, you will have to pay extra forcefull , otherwise they will activate your database.

May be, it is good for very simple operational business, like little restaurant, or little store. If you dont need to customize, it is easy to use and easy to learn.

At the beginning , it seems easy to use, but in real practice, very hard to customize. After adding or changing the basic functions, they dont work as expected, especially, the purchase, sale and inventory numbers are not coordinating.

Odoo has limitless scope of customization and , flexible and fully integrated

Odoo is an Open-source and cost-effective , Odoo provides All-in-one solution and integrated with wide range of applications

Complexity when customization and upgrading needed

Billing and invoice is superb in this tool, well structured

Yet to check on it, as this is new tool used

We started using it as a Project Tracking tool, and now we added IT Ticketing integration, and we made a professional ticketing system work in less than 1 week, so every solution you get from them is exceptional, we're in awe and will continue to add more solutions.

I think the best thing about Odoo is the ease of use, and the facility of integration with your current systems, we're starting to use it and add different tools, but there are so many ! You can integrate every software you can imagine and there are predefined integrations, making it so much simpler.

I think Odoo could make a Freemium tier more inclusive and let you see what they really have to offer, the possibilities are so many that sometimes it can be difficult to locate your best choice. But I'd say that is not a bad thing, just a choice you have to make.

For use in personal projects it is a tool that helps to have full control and scale whenever necessary. For projects at clients, it is a good option for medium and large companies due to the fact that there is a need to hire a VPS, install the software and parameterize it in the way of the final client, which makes it a little costly.

Oddo CRM and other Oddo tools are excellent because they are tight code, make it possible to quickly scale to other solutions whenever necessary or the project requires it.

Notwithstanding being open source, there is a cost per module which is the only thing that makes me not the number 1 preference.

So far: 3.5 years of development, 3 different consultants, over 60k€ "invested", countless hours spent on our side (client-side) to be as solution-driven as we possibly can - and still NO idea when our Odoo application will be in production. Our frustration is running wild.

The flexibility of the software, which in theory allows you to customize the software according to the needs of your business. The price of the standard software - but beware, as soon as you start customizing it, the costs become unmanageable.

The project management for the software implementation is catastrophic and completely dependent on the consultant you are assigned to. There are no company-wide project management standards. We had 3 successive consultants: the first one was excellent - but the 2 that followed had no methodology, and the handover was not done. As a result, 3.5 years later, our project is not live. We have been forced to add "success packs" regularly - today we have reached 400h of development - and more than 60k€ of investment - with still NO view on the product launch and big doubts about the quality of the development that has been done over 3,5 years by different developers. We can't count the number of bugs in our database, and the complexity of the proposed solution makes it rather inflexible and ill-suited to our business - while flexibility was why we chose Odoo in the first place. On the customer side, we have deployed countless hours to facilitate the process and remain as flexible as possible. Today the frustration is immense, and we are considering stopping everything to favor more user-friendly and efficient "low-code" solutions.

I have found that Odoo solves several problems in our company, especially by centralizing all management operations in a single platform. Thanks to Odoo, I save time by avoiding manual tasks and automating processes, which allows me to focus on higher value-added tasks. In addition, the easy customization of the platform allows me to meet the specific needs of our company while maintaining full control over our operations.

As a user, I find Odoo to be a comprehensive and customizable platform for project management, accounting, human resources, sales, and marketing. The platform is easy to use and offers detailed reporting and analysis capabilities to help businesses make informed decisions in real time, which can improve their productivity, efficiency, and overall profitability.

As a user, I find that one of the main drawbacks of Odoo is the initial learning curve, which can be quite steep for beginners and requires extensive training to master all the features of the platform. Also, some features may not be suitable for all types of businesses, which can lead to additional costs for custom add-ons. Finally, customer support is sometimes slow to respond, which can lead to frustration and delays in resolving issues.

I am odoo developer and providing customization and the apps to integrate with odoo. Being a developer i feel this is future . The world will recognize its versitality verysoon. Its the solution to all problem at one place. We can summrize it by saying its platfourm where you have to put all your problems and leave it for odoo to solve. Because its builtin app most likley solve all your problems.

Its feels tricky at first. Butt when you starts using it you will be in love with his versitality.. I like most the control that you can control your stuff at one place. Which is now a days is big prob. You can change optimize and integrate the stuff with very little effort.

When you comes to cons. It usally feel tricky. Which may make you away from using it. Next you have to putt some effort to understand what actually is going around.

It is Great, Cheap, Easy to use, Easy to Setup, a Great ERP with a lot of things that you can change.

It is very easy to use, you can see that the uSer Interface is done to be used by anyone, it is easy to setup, and in Timing against others, it is Awesome.

The Support is Slow, you need to wait a lot for something to be resolved (in Mexico).

From what I have seen so far, Odoo solved or at least helped the situation of every information/workflow related problem we threw at it.

I could not think of any business function not covered by Odoo and it is done with elegance; there is no limit to what can be done with it and the subscription prices are reasonable.

There are some IT cost associated for implementation and configuration, that is if you want to fully utilize it. Also, I cannot understand why it cannot be purchased, is it because of GPL? but it is being sold as subscription!

For entrepreneurs who are starting the software is the right one, the modules that are needed are pre-installed and where the economic factor is an important factor, it fulfills its purpose.

Odoo is an open source ERP system, so it is easy to customize according to your needs, provides many pre-installed modules that are very useful and easy to handle and can be used in all types of companies from small to large corporations.

To customize or develop it requires a lot of effort and time and also the cost of Enterprise versions is quite expensive, the interface should be more eye-catching development requires good programming skills.

One of the fastest growing, well rounded, full featured, modern, open source, business, or other organization, management software. * A free community version is available at no cost forever, with about 85% of the features of the paid commercial version. * Very powerful software for organizations of 1 or 2 people, up to hundreds, possibly thousands of employees. * Full accounting including customized international accounting which works in about 100 countries, impressive. * Full website builder lets you drag and drop blocks on the screen to setup your org's website. * Comes with a feature where you can offer live chat support to your customers or audience. * Connects to your bank account in the paid version for automatic verification of account activity. * Manages multiple bank accounts for the various parts of the organization, nice. * Full automation of the employee recruitment, interview, hiring, employment contract, and termination process. * Management of the vehicle fleet or any other set of assets belonging to the organization. * Manufacturing Resource Planning modules are available if you're running this type of organization. * Email app is great and a huge time saver, it becomes a high speed task manager and filter. * Point of sale app is also really cool, from a tablet or phone you can access the minimal set of functions in Odoo needed to check customers out at the point of sale, the great thing is the Point Of Sale can keep running taking payments and tracking which items are sold and their quantity, even when internet access disconnects, then when internet connection comes back, the app will save the completed sales into your Odoo system. * Between 50 and 100 apps. * You can use all the community apps for free. If you choose to subscribe to the commercial Odoo, it's a cheap price per month per app, which comes with support and hosting if you want it. Pricing is way lower than the competition. Even running the free community version although limited it's far better than running a business without software or with many disjointed separated software. * Odoo really delivers on the do-it-all approach, every app is able to talk to all the other apps, and share information, because they all run on top of the same set of your company's data. This totally eliminates the need to connect separate apps made by different companies, or worse, re-enter the same data into multiple different apps, losing tons of time and money.

No data re-entry. All the apps are connected and share information. Saves so much time and money. Also, you can create your own modules, or hire an outsider to create a module for you, due to the open source nature of the software. Easy to add any of the pre-made apps.

It can run slow, if you don't take a little time to tune up the server it's running on, and use enough memory, caching, and ideally an ssd. There's a lot of database access happening. Upgrading to the new version is not easy. It would be great if the Odoo company would make upgrading a simple do it yourself automatic task, one click of a button, that would not require human attention for 2 weeks. There's an entire article with more about this on the Odoo site.