All Rolldog Reviews

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Allison

Verified reviewer

Logistics and Supply Chain, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Highly Recommend Rolldog

PROS

Rolldog was incredibly easy to learn. The system is modern and intuitive so there's no getting lost or guess clicking. It's a great resource for staying updated and managing all interactions with leads and opportunities. I once had a question and support responded within minutes.

CONS

Rolldog doesn't have any cons in my opinion. I would highly recommend this solution.

Vendor Response

Hi Allison, Thank you for this positive review and for recommending Rolldog - this means a lot to us. We appreciate the kind words about our functionality and for our support responsiveness. The Rolldog Team

Replied February 2023

Greg

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Rolldog Review

PROS

Really like the Opportunity Manager. It really drills down deep into sales opportunities and gives you a good 'objective' view of where you are on a deal as well as where the weaknesses are that you need to focus on. Sale folks in general have 'happy ears' leaning into the strongest parts of a relationship but sometimes not seeing the warning signs. The Opportunity Manager really helps highlight these areas to strengthen the relationship and thus the outcome.

CONS

At first it was missing some tools that we really needed, like interfacing to an email campaign tool, email tracking via Outlook, and just a general lack of focus on prospecting versus once you are engaged with the prospect. However, in the last couple of years the Rolldog team has really made strides in these areas and even released a Leads module to focus on the prospecting side, this has been a large improvement.

Reason for choosing Rolldog

Sales Force was too expensive and the setup and complexity were much too time consuming for our needs.

Reasons for switching to Rolldog

Pipedrive was good but missing the level of detail we wanted especially with respect to once we were engaged with a prospect.

Vendor Response

Hi Greg, Thank you for your review. The feedback that you and your team provide is invaluable to us. We are happy to 'partner' with customers like yourself and deliver new functionality on a regular basis - including our campaign module as well as our e-mail integration. Stay tuned...there is lots more to come! The Rolldog Team

Replied February 2023

Kevin

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

CRM For The Masses

Excellent! Great at listening to end user input and customer support was awesome!

PROS

Ease of use, configuration, usefulness, and quality of support.

CONS

Initial features were basic but improved well overtime and they were highly receptive to user feedback.

Reason for choosing Rolldog

Solution wasn’t overkill for our business yet could grow as our needs grow and doesn't require a full time administrative resource and easy for sales people to use.

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luz mary

Verified reviewer

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

I transformed my sales process

One of the things that impressed me the most was the seamless integration with my sales process because I was able to easily import my contacts and set up a custom sales funnel that suited my specific business needs.

PROS

What I liked the most is the ease of use and the perfect integration with my sales process. Since I started using this platform, I was able to organize my contacts, do a more detailed follow-up of my opportunities and manage all my tasks efficiently.

CONS

There is one aspect that I would like to mention as a possible improvement and that is the interface customization could be a bit more flexible. While I can tailor the fields and stages of the sales funnel to my needs, I'd like even more freedom to customize the layout and look of the platform to my preferences.

Malcolm

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Looking for a new CRM - look no further.

Fantastic - happy to recommend to all.

PROS

We were looking for a new CRM for quite sometime to migrate off an aging platform. With a small team, we didn't want to be dragged into a long project cycle. Rolldog now only delivered a smooth implementation but robust product with features that are constantly being released.

CONS

Nothing so far - great team and great product.

Reason for choosing Rolldog

Robust end to end solution from deal tracking, management, CRM, email integration.

Reasons for switching to Rolldog

Aging platform.

Vendor Response

Hi Malcolm, Thank you for the kind words! We too, have enjoyed working with you and your team and we are happy to be able to provide you with some great new features in our upcoming release. The Rolldog Team

Replied February 2023

Jodi

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

We love Rolldog

As a small not for profit we have been working to develop better workflows. Rolldog and their team are proving to be amazing partners in this endeavor and are helping us understand and build out best practices.

PROS

Rolldog's team has worked with us to tailor the software to our needs as a non- profit. We love how easy it is to use and how open Rolldog is to receiving our feedback

CONS

No cons, just excited for more integrations to come!

Reason for choosing Rolldog

We chose Rolldog because of their willingness to work with us and understand our needs, and then help tailor solutions...all at a reasonable price.

Vendor Response

Hi Jodi, We love working with you and your team as well!! Thank you for taking the time to write this review - this means a lot to us. The Rolldog Team

Replied February 2023

John

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

[SENSITIVE CONTENT], great mix and great partner for your organization!

Exceptional!

PROS

The ease of setup and understanding of how to use within our company. The help from[SENSITIVE CONTENT] and his team was exceptional and continues today - whenever we have a question or need, [SENSITIVE CONTENT] is there and his team are there!

CONS

As of now, there's not much. [SENSITIVE CONTENT] is about to offer some integration capacities that we are highly anticipating, but that is not a "unliked" situation.

Reason for choosing Rolldog

The relationship that we developed with [SENSITIVE CONTENT] immediately was the driving force!

Vendor Response

Hey John, Thank you for the review - it was very thoughtful of you to do this. We appreciate your feedback and we look forward to rolling out some new functionality that we know you and your team will be able to take advantage of in our upcoming release. The Rolldog Team

Replied February 2023

Joel

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Customer Relationship Management at a New Level

Working with Craig and his team during the initial development and onboarding of the Rolldog platform was what everyone would expect form a CRM company. It was slightly further down the road where this company and it's people truly shine. Through onboarding and update meetings we continued to see more opportunities to help our company advance and adopt new methods in many areas. The more issues and concerns we brought to Craig and his team the more solutions and adaptations came forward. Craig made Rolldog feel like it was a part of our company, that we are not just a customer but a partner in business. It's relationships like these that are truly hard to find these days.

PROS

The one most important Pro for the use of the Rolldog CRM platform and that's the team behind it. Integrating with other applications, Email campaign management, Contact information, Lead Generation and prospecting modules are all made better because of the true support given by the Rolldog team.

CONS

When I look at programs and applications I have used or continue to use that have detractors in them, it's specific to scenarios where the program will not perform the task exactly as I need it to. With Rolldog' s support team and tremendous effort in continuously improving their platform, ever issue I've mentioned has has a solution presented and more often then not, they will improve the process over my original concern. I have yet to stump them in any ask I've made.

Vendor Response

Hey Joel, Thank you for taking the time to provide this thoughtful review. We love that you feel like Rolldog is part of your company - we feel the same way!!! Our support team is here to assist whenever you need us. The Rolldog Team support@rolldog.com

Replied February 2023

Mariela

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great experience

I would like to commend this software for its user-friendly interface, efficient functionality, and reliability. It has significantly improved my productivity and has proven to be an indispensable tool for managing my sales pipeline.Also, I would like to recognize the outstanding support that [sensitive content hidden] has provided me. He is knowledgeable, responsive, and always willing to go above and beyond to help me and my clients. His professionalism and dedication to customer satisfaction are truly exceptional.

PROS

One of the most significant benefits of this software is its user-friendly interface. I have found it to be intuitive and straightforward, which has significantly reduced my learning curve and allowed me to be more productive in a shorter amount of time.Another pro of Rolldog is its comprehensive functionality. I have been able to manage my sales pipeline more effectively, and the software has provided me with valuable insights into my sales performance. I have been able to identify areas for improvement and adjust my strategies accordingly, resulting in a significant increase in my sales revenue.The support that [sensitive content hidden] has given me is outstanding. He is knowledgeable, responsive, and always willing to help with any issues. I appreciate his professionalism and dedication to customer satisfaction.

CONS

I have no cons at the moment. It works as expected.

Vendor Response

Hi Mariela, thank you for your detailed review. We really appreciate your feedback and we are so happy to hear about the benefits that Rolldog provides for you. The Rolldog Team

Replied March 2023

Juan

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Pipeline Management and CRM

The overall experience has been positive. The software is reliable and easy to use. Rolldog provides the visibility I need and assists with the quarterly pipeline management.

PROS

Very easy to use and effective with managing my pipeline visibility. helps keep my daily tasks organized and which accounts should be targeted or pay close attention to. great timeline management and sequence of events organizer.

CONS

Currently, I cannot think of any cons.

Vendor Response

Hi Juan, we really appreciate your positive review! Helping users keep their daily tasks organized and provide a list of upcoming activities is one of the most frequently used features of Rolldog. We also love that you brought up the sequence of events organizer, since this is often a time-consuming pain point for many people in sales. We wanted to make this as easy as possible for our users with 1-click SoE creation that can even be shared with their prospects. The Rolldog Team

Replied February 2023

Steven

Logistics and Supply Chain, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Rolldog Makes it Simple and Effective

Amazing Effective, Helpful, Powerful. It's an easy to use product that keeps me updated with my prospects on a daily basis. Easily and Quickly communicates with SalesForce. Very powerful tool that's helped tremendously with closing leads and building a strong pipeline. The customer service has also been more than stellar.

PROS

The thing I love most about Rolldog is the visibility it provides regarding where my prospects stand in the sales pipeline. Very easy to understand what's happened and what needs to happen moving forward. Next Step Visibility is very important.

CONS

I don't dislike anything about Rolldog. It's a great product that does exactly what I need it to do.

Reasons for switching to Rolldog

Executive decision.

Vendor Response

Hi Steven, Your review is greatly appreciated! You hit on some key concepts that makes Rolldog stand out from a sales perspective: provides better visibility; easy [to use]; and helps close leads and build strong pipelines. We are truly delighted that Rolldog adds value your sales day. Thank you for your kind words! The Rolldog Team

Replied February 2023

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Eudys Rafael

Verified reviewer

Entertainment, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

My Personal Experience in Customer Relationship Management.

The truth was very positive and I would consider recommending the tool to other companies looking to improve their approach to customer relationship management and sales.

PROS

The ability to customize fields, workflows, and screens to fit my company's specific processes is generally a strong point.

CONS

On some occasions you may experience platform performance or speed issues, especially when handling a large volume of data.

Showing 1 - 12 of 12 Reviews