All QuickBooks eCommerce Reviews

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User Profile

Silas

Verified reviewer

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2022

Complete tools for inventory and order management

PROS

It has 'great integration with some ecommerce platforms. Making the company's financial management easier

CONS

Despite being very complete, I believe that this makes it difficult at first, as I was lost on how to use QuickBooks correctly

Ifeanyichukwu

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Quickbooks has some flaws but it is still the best for small businesses

I love Quickbook so very much because it helps my business a lot

PROS

Though the short comings of quickbooks it is still the best for small businesses

CONS

Quickbooks are the best for small businesses but it's flaws keep on tarnishing it's reputation

Reasons for switching to QuickBooks eCommerce

I made the switch to because I wanted to be addicted with quickbook a lot more

david

Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed May 2020

Its generally good, but has some big shortcomings

No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.

PROS

Live updating of bundle quantities to our shopify store is very good The sync speed to shopify is good The usability of the software is good It can handle multiple currencies well

CONS

The actual core of the product - keeping track of inventory is not as robust as it needs to be. We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out. We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome. The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent. You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.

Reason for choosing QuickBooks eCommerce

Ease of use. We are likley changing to Netsuite.

Ahmad

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Notwithstanding

PROS

notwithstanding, they leave off that they channel postings by 'Upheld.' This suggests the things are kept in the particular solicitation offered - starting with the most vital bidder. Various stages could present upheld postings by adding a couple to the most elevated mark of a properly situated results page organized by the standard study - not making the _entire_ results page just advancements. Also, they use dull guides to increase click-throughs to paid postings by making the principal posting join - which opens more nuances on non-upheld postings - go clearly to your site. Since most of the time the client was endeavoring to click more nuances (read your overviews), they will ceaselessly skip, returning to Capterra to tap the right "See nuances" interface taking everything into account - with your monetary advancement plan two or three bucks lighter.

CONS

They convey motivator connections, and surveys composed and distributed by clicking a connection procure the commentator a gift voucher. (It doesn't make any difference on the off chance that the survey is positive or negative). There are many recorded occurrences of commentators composing surveys subsequent to following a connection and Capterra neglecting to respect their own cycle. It appears to be a piece unexpected that a site that says "believe us" would carry on that way.Assuming analysts should be "deceived" into composing surveys, it brings up issues about the authenticity of what is on the site.

Andrew

Verified reviewer

Sporting Goods

Used less than 12 months

Review Source: GetApp

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

Reviewed July 2015

Trade Gecko works well and is getting better everyday

From the time I started working with Trade Gecko, they have made a lot of efforts to improve their system. My business is 65 years old, at first I got the feeling that the developers knew nothing about proper business practices. Although it took some time, their customer service reps have finally figured out that I know what I'm talking about. I tested many different inventory companies before settling with Trade Gecko. TradeGecko was the best option.

PROS

Mostly anything can be done through csv. Supports multiple price lists (selling and cost) Supports multiple currencies Able to sync with multiple sales channels Able to sync different price lists to different sales channels (initial setup has to be done by TG to get this to work) ie you can have Wholesale and retail websites with different prices and manage it from TG Syncs sales and PO's with QBO Canada

CONS

For $200 per month, I would like to have phone support, not just email support. If I want to make changes in bulk, I have to download the entire database, make changes to the bulk SKU's and then re-upload it. Working with the entire database in csv is very dangerous and has caused problems for me. I would like to see them improve this feature. Only allows one supplier per item. Most tasks are easy to do and learn. For advanced users, there are several little hidden features / obstacles that were difficult to figure-out, and left me wondering why didn't they tell me. There are a few limitations that I have to work around and live with, but I believe with time TG will fix them. For example, you cannot input your own landed cost. You have to use their built in system that calculates landed cost from the PO. This is a huge headache; not all costs associated with a PO are payable to the supplier ie Transport, Duty, Broker Fees, Graphic Artist, etc.

Vendor Response

Dear Andrew, Thanks for the great review! We are glad that you chose TradeGecko out of the many options available. We are always looking to improve the system, and will definitely be sure to pass the feedback on. Have a great day! Regards, Alicia TradeGecko

Replied July 2015

Mamadou saliou

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2023

QuickBooks eCommerce

Best e-commerce software I recommend

PROS

In my e-commerce news I have been using QuickBooks eCommerce for almost 1 year. Tool is great

CONS

Honestly, I find this tool perfect without anything to report

Anonymous

51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Quickbooks is small but powerfiul and has a grat customer support

PROS

The platform is designed to be user-friendly, making it accessible even to inexperienced employees. It is straightforward yet robust, with exceptional customer service and rapid support. Its intelligence features are highly useful and valuable. The B2B platform is highly effective, and customers appreciate its capabilities. Additionally, the outstanding inventory system has significantly reduced our non-productive hours. TG frequently provides updates and improvements to enhance the platform's functionality.

CONS

I would appreciate more customization options. Additionally, the system can be slow to load at times.

Elie

Education Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Best app forever

I like this app because I'm able to read any book I want there and the books are perfect to me, cz this app helped me to increase my culture

PROS

I like that it's very easy to use which is good for me as I need my stores to access this lovely website. Images with descriptions are really perfect to me and it doesn't cost a lot which is very conveniant and so economic.

CONS

It is very easy to use, I didn't find it so complicated especially with my ADHD problems cz to be honest I usually suffer to understand, but with Quickbooks it's very simple and very flexible to nevigate.

Edris

Accounting, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Quick books ecommerce is still the best software.

Due to the quickness and accuracy, it was really helpful to be able to track my stock as it was received and shipped out. Trade Gecko would complete a sell and track stock in a single step where free applications would require a million steps to do so.

PROS

Simple but effective, excellent client service, prompt assistance, and fantastic and practical intelligence features. We like the pricing and the excellent photos and descriptions, so that's a plus.

CONS

As is customary, CARtROVER offers NO TRAINING, and the Gecko system has no information base. Bonus: The customer service will inform you that they are unable to assist with cart rover issues.

Jessica

Internet, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Excellent service, great for start up businesses

Overall great service , would highly recommend

PROS

Easy to use , great for a small business would highly recommend

CONS

A little harder to list and check inventory than other software

Raluca

Consumer Services, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

QuickBooks has amazing for small businesses but has a couple flaws.

My experience with QuickBooks has been amazing, its made our team work better.

PROS

It is so easy to keep track of finances, thorough record keeping, hundreds of third party apps you can use, easy to share info with accountant.

CONS

Learning how to get started is hard, limited account users in plans.

Prundaru

Animation, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Fanta

PROS

what I like most about this software is that I can work every day

CONS

Quick box has some flaws But It is still the best FOR small business

pavithra

Hospitality, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Quickbooks have some flaws but it is still best for small businesses

We were able to save a significant amount of money by taking full advantage of QB. As long as you enter everything correctly, you can always go back and save money.

PROS

I love the ease of reporting. Besides, you can't go wrong! QB will alert you if you do something wrong so you can verify. The chart of accounts is great, including accounts payable and accounts receivable. It's easy to pay bills and enter bills.Tracking credit card purchases and voting is a breeze.

CONS

I think it can be difficult if your accountant uses it too. There are times when we cannot enter GL codes etc, making it difficult to continue your work. Some of the reports are hard to find, so if you find them, bookmark them!

Vincent

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Really userfriendly, excellent for small businesses

I am in the fitness Ecommerce as well as selling fitness program and supplements. Quickbooks helps me with nearly everything that i was doing on Excel before.. Now I have everything on 1 software. It is easy to use and it is way easier and less time consuming using this software compare to Excel. I highly recommand it.

PROS

I recommend this software to anybody who is looking for an easier way to manage their businesses. If you are looking to open an online business, this is probably one of the easiest way to do it. I am not a huge technology person and this platform is really userfriendly, I haven't had problems, but if I had any the support services is there to support you in real time, in a lot of languages. I speak french, english and spanish and the app can help me in any of those languages.

CONS

I haven't see any issue yet with this software.. I think that maybe add more feature on the app to make it similar to the computer version.

Reasons for switching to QuickBooks eCommerce

A friend talk to me about Quickbooks and I tried it for a free trial at first to see how it was and I absolutely loved it. At the end of the trial I decided not to go back to my Excel Sheet and simply use this software that already built everything I needed.

Benjamin

Textiles, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY