Until then we need to enter that information ourselves--it could be worse and they are constantly improving the platform.

Any time we have had a question, we've received same day assistance. And the Team (even the company Founder!) goes above and beyond to help us integrate the product into our other software solutions.

I love how the importation of new matters is automatic...no need for me to input any data at all.

The ease of use is second to none, it takes care of everything and gives us all the reminders and updates we need to stay on top of our clients' trademark filings. Customer service is also fantastic.

Plus it feels very professional and I think it makes a huge difference in how my firm appears.

Easy to use cloud based application. Alt Legal is less expensive than competitors which was very helpful in getting it approved for purchase.

Alt Legal solves 98% of my docketing needs flawlessly. Their customer service is second-to-none.

I love how easy it is to send a trademark application to my clients.

I don't think I've found one negative thing to say about this software.

The product is really easy to use and they have wonderful customer service. It handles all of my domestic and international docketing.

This software is hard to manage for me sometimes.

The best money I spend monthly as a TM attorney.

Alt Legal eliminates the need for me to do the work which saves me time and as a solo when I save time, I make money.

Alt Legal Customer Service is excellent and personable. I highly recommend Alt Legal to any trademark attorney.

The AltLegal team is very helpful and responsive. The software makes it easier to stay on top of IP.

I like that this software is helpful for working.

Streamlined my trademark practice and provided great insights on how to build a great product for my clients.

Everyone there is super friendly and knowledgeable and genuinely care about getting answers to questions or info back both quickly and accurately.

I literally haven't found one thing I dislike about this software.

It also does away with the need to hire someone to do the docketing for me. I really love the integration with Clio as well. Alt Legal auto-populates important USPTO deadlines onto my Clio calendar.

The ease of use and the terrific customer service from the AltLegal Team.

Experience with Alt Legal has been great. The service has been up every time we need it.

Customer Support sometimes doesn't know how to fix problem, so it's a try this, try that scenario which is time consuming and annoying. Sometimes it fixes the problem, sometimes it doesn't.

Billing descriptors are limited so you have to generalize to find what fits.

Love how it auto populates my documents and keeps my matters all in one place.

Users should not have to subscribe to eBilling to accommodate these invoicing requirements. Very disappointed and on the  cusp of changing software providers.

There is clearly problem with leadership which causes a strict adherence to an ineffective set of policies. Off-shore outsourcing of Professional Services.

Too many to list:  tiny font, each additional feature is an upgrade in cost, limited reporting, customer service is a nightmare.

Very user friendly, makes it easy to learn and integrates well with all other programs that we currently use.

We remain with ProLaw because it is highly customizable and offers the best value for a firm our size.

Our billing is still not working correctly, randomly assigning incorrect rates to matters. Customer service is lousy and doesn't care.

Unlikely to be different on the newer versions). Font size is too small for some users and is unchangeable (No changes on newer version).

It is very slow and can sometimes freeze. This happens when I have too many cases open, which is understandable, but it can get annoying.

Navigation, utility, lack of compatibility / comparability restrictions, numerous bugs / errors that have yet to be addressed.

It was server based - so nobody could login remotely without VPN- that is a silly inconvenience at this point in 2020.

Setting up the document generators is difficult and not always easy to edit. It also times out a lot and loses connection.

Coming from large corporations it was amazing to me to find that there are companies  utilizing multiple non-integrated platforms to run their business.

Overall software is an utter shambles of committee designed modules that integrate poorly,  bugs and errors are numerous and fixes take forever.

They will likely sell you the wrong version initially, etc. If you are a new user, a migrating user, just expect to have lots of headaches in the beginning.

Great vision for a converged legal platform, but clearly under-resourced.

Easy to use and functionality is superb. The interface is easy to read, making it easy to use.

This program is so much better than our prior software. We are capturing more hours and collecting more money.

I have nothing against West generally. I just have over 20 years of first-hand knowledge of how West negatively affecting this otherwise amazing product.

The best thing about prolaw was the ability to link client files on one main server that can be accessed by multiple users.

It did not play well with others like Word, Excell and Outlook. I had a very difficult time transferring the files over to a new system and the customer service was very poor.

There is a real problem with policy over practice at ProLaw. Any deviation from Standard Operating Procedure is a nightmare.

I have used Prolaw for over 20 years. In the beginning (pre-West), it was the most amazing product on the market with the most amazing customer service, for small to mid-sized firms.

The front office functionality is so robust I wouldn't even know where to start. You own it the software license which is a huge advantage to monthly subscriptions.

I like that the addresses and CMS were easily used to mail merge and to do newsletters. The invoicing was also super easy to use and you are able to capture billable time easily.

US Dollar

Alt Legal is a cloud-based automated trademark docketing software that offers an integrated solution for managing intellectual property (IP) matters. With the ability to connect to over 180 Intellectual Property offices, Alt Legal streamlines the trademark docketing process and supports other IP matters, such as patents.

Users can automate updating and adding IP matters and deadlines, generate reports, receive personalized alerts connect calendars, and more from a unified platform.

LongDescription

File Management

Deadline Management

iCalendar Support

Case Management

Status Tracking

Application Management

Customizable Reports

Document Storage

Access Controls/Permissions

Contract/License Management

SSL Security

Calendar/Reminder System

Portfolio Management

Docket Management

Customer Database

IP Portfolio Management

Calendar Management

Data Capture and Transfer

Historical Reporting

Patent/Trademark Management

Client Portal

Email Reminders

Alerts/Notifications

Reporting & Statistics

Reminders

Customizable Templates

Interaction Tracking

Trademark Tracking

Renewal Management

Real Time Reporting

Contact Database

Records Management

Drag & Drop

Third Party Integrations

Task Management

Search/Filter

Document Templates

Time & Expense Tracking

Client Management

Alt Legal’s fresh approach to subscription pricing fits with our overall mission, which is to make trademark professionals' lives easier. We keep it simple: pricing is based solely on the number of docketed matters.  This allows customers to grow and scale with us by their side. Customers with smaller portfolios can become part of the Alt Legal Community with pricing starting at $50/month for 50 matters. There are no additional fees. 

Subscriptions Include:

-- Access for an unlimited number of internal and/or external users
-- Docketing for all available matter types (there are no additional modules to 
   purchase)
-- Unlimited training and technical support via phone, email, or live chat
-- Free and painless data migration (we don’t charge you to become a customer)
-- §2(d) Trademark Watch Service to catch potential infringement early in the
   application process
-- Priority access to all Alt Legal webinars and Alt Legal Connect

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Alt Legal

In Person

Live Online

Webinars

Documentation

Videos

Suitable for midsize and large legal practices, ProLaw by Thomson Reuters Elite helps users to manage the law firm management process. The financial management application automates the time tracking and expense management process and the system also features a mobile solution which allows attorneys to track hours spent on a case remotely.


The invoicing application with ProLaw allows users to print and manage custom invoices. These can be customized based on each case and arrangement and can be formatted to reflect a flat rate or an hourly fee.


The case management module helps attorneys maintain organization and includes a calendar view, reminders and actions to take within a dashboard. This also allows users to store pertinent documents, such as PDFs, Excel spreadsheets, Word documents and more. ProLaw can also interface with Outlook, so that users have access to email integration.


Support is offered through an online portal and via email.



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