All Zoho Sign Reviews

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User Profile

Richelle

Verified reviewer

Internet, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Zoho Sign is the best service for digitally signing and verifying documents online.

PROS

I used Zoho Sign to sign and digitally verify legally binding documents. I am very satisfied with the ease of use of this service. It is fast, easy to use, and works on any device. I particularly like the data visualization feature, which has helped me easily understand my company’s data. Additionally, the unique platform to connect enterprise data sources is very convenient. The alerts are also useful in keeping me informed of important updates. I highly recommend Zoho Sign to anyone looking for an easy-to-use and efficient digital signature service.

CONS

In the more than a year I've been using this service, I've yet to encounter a major problem.

Ed

Photography, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

A key part of my online bookings

PROS

I'm thrilled that Zoho Sign is part of the Zoho One platform, which I use as a backbone for my small business. With it, I can have my estimates signed online, expediting the sales process. It is also critical to have the contracts (which can be made part of the estimates) signed for legal purposes.

CONS

I am not sure where the culprit is, but on rare occasions, some of the estimates cannot be accepted/signed by my clients. The support team states it is due to the user's browser security settings, but I can't think that it is something that cannot be addressed, as otherwise, this would be a known industry limitation. As far as I know, companies like DocuSign don't experience such things.

Reasons for switching to Zoho Sign

Zoho Sign is part of Zoho One ecosystem which handles all business aspects for me, from CRM to marketing, sales, and support.

Rexie

Transportation/Trucking/Railroad, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2024

Perfect E-signature software!

Zoho Sign has been great for new contract paperwork for staff, sub contractors and new account clients!

PROS

The software is data law compliant as well as creates legally binding signed documents and certification where necessary so provides good peace of mind! Very easy to use, customise and brand with our own company theme.

CONS

No issues! Gave us more functionality than we initially thought we needed for signing up new clients.

Reasons for switching to Zoho Sign

Pricing, Zoho Sign presented more value for money

Alicia

Accounting, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2022

Decent E-Sign Software

PROS

It was easy to set up and I was able to set up templates. These made it easy to send the same document to multiple clients without having to re enter the signing blocks each time.

CONS

It didn't work cohesively with the Zoho CRM. The signed documents wouldn't show in the client accounts. There was a separate site I had to visit to view the signed forms.

Reasons for switching to Zoho Sign

I only switched from PandaDoc because I thought the Zoho Sign would work better together with the Zoho CRM. I liked PandaDoc more than Zoho Sign.

Masud

Leisure, Travel & Tourism, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Zoho Sign - Electronic Signing Now Easy

PROS

First, I like the document control and management features It allows multiparty signing and the software is very secure It is a great electronic signature solution - very affordable, fast, and secure

CONS

With Zoho Sign, there are no major flaws to list as everything has worked flawlessly

Mona

Law Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2022

Competitively priced

This experience had elements of satisfaction and of frustration. Saving money made me more apt to look over the inconveniences. I can’t quite put my stamp of approval on Zoho sign however I do think it is potentially a rising star.

PROS

This is competitively priced and can be implemented with the Zoho product line and with Google Workspace - formerly known as G-Suite. Security: AES-256 rest encryption SSL/TLS transit encryption. Audit trail and two factor authentication. The minimalistic design is easy to navigate. Multiple signing requests are permitted and the doc templates can be personalized.

CONS

This looks like it hasn’t been updated in quite some time or attended to in any way. I loathe having to upload a document each and every time, the timeliness of the upload makes this no less of an inconvenience. The sign request emails are sent from Zoho sign and have Zoho sign stamped all over them. I don’t like that our sign requests are used as marketing opportunities.

Reason for choosing Zoho Sign

Zoho sign is competitively priced and from the widely used Zoho product line.

Reasons for switching to Zoho Sign

Grabsign was all about security and forgot to add any convenience. We did not purchase after the free trial.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed June 2022

Lots of features. Cheaper than the big name alternatives.

PROS

I have tried many different e-signature options, including SignNow, HelloSign, AdobeSign and Docusign. I have stuck with Zoho Sign because of its price and feature set. I love that it allows you to send a documents package with multiple documents, without combining those documents into a single pdf once signed. This is critically important for me. I also like that it has a decent API, which allows me to automate certain parts of the signing process.

CONS

There are occasional glitches. I don't like that I have to pay for API credits separately. It can also be difficult at times to click on the signing boxes.

Reasons for switching to Zoho Sign

Better price. Ability to keep documents separate. Basic API access included.

Anonymous

201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2021

New approach service to digital signatures

In the set of our business processes for PM (Property Management System), we had to verify a very specific set of legal documents from our end users. We used available Zoho Sign APIs and integrate them into ours. PMS. It simplified a significant amount of cases in PMS.

PROS

It has so simple and useful interface, that intuitively helps users to finish the document signing. As there are numerous solutions for digital signature, most of these solutions are complex and complicated to signees, but this service sets it on a completely new level, making it even accessible through mobile apps. Moreover, very extensive APIs allow flawless integration in other systems.

CONS

When we are talking about trust, which is very important in the matter of signing the documents, especially in the cloud, branding is something that end-users care about the most. Zoho sign is not the most famous service of this type, and our customers usually were asking us additional questions about the services. Besides this, sometimes strange inconveniences, service does as it is meant to do very well.

Reason for choosing Zoho Sign

Zoho Sign had a better pricing policy for our use case. Moreover, the single signature price is dramaticallyly lower.

Reasons for switching to Zoho Sign

It was a more affordable and better pricing policy

Eric

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2021

Send to sign all your digital documents on the easiest way.

PROS

We used to send all our documents by email to signature, for this the user had to scan the document and send it back, with the use of zoho sign we can send the document digitally through its web platform using the emails of clients, the signature is also done from their web environment making the flow of signatures much easier

CONS

We need more native integration with other products or may be an API.

Reasons for switching to Zoho Sign

The cost of Docusign, very expensive in comparison to zoho sign.

Tembi

E-Learning, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Get signatures and store signed documents with Zoho Sign

Overall, I enjoy using Zoho Sign. It is a pretty simple platform and it is very helpful for getting signatures and storing the signed documents.

PROS

What I like most is the ability to easily edit documents and the ease of sending them out to be signed. In addition to this, you can automate the order in which documents need to be signed. There are several customizable field options when preparing documents and creating necessary fields.

CONS

It was a little technical setting up the templates in the settings, however, customer service with Zoho is wonderful and they help you with each step.

Fatura

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

Best Electronic Signing Solution

PROS

I like the document management and document storage features It makes authentication easy and I like the multi signing features The software is very secure and supports mobile signing

CONS

It has been resourceful and Zoho Sign never disappoints.

Sanjay Kumar

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Zoho Sign excellent tool for Professionals

Zoho Sign very useful for my profession. Easily use and share all files and documents with other professionals within minutes.

PROS

Easy to use, Edit the content. Easily share the files, Documents with other colleagues. It's amazing tool for all fields and Professional and businesses. Love it

CONS

All the features are perfect. There is no need to changes . It's perfect.

User Profile

Gerardo

Verified reviewer

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2022

An easy tool to manage the sign requests

It is a very easy tool to sign the documents, no matter where I am, it is available online 24x7 and I can check the historic documents to review them for any audit. It also has a friendly interface.

PROS

The data is encrypted using AES-256 and there are a lot of options to integrate it with 3rd party apps by default or using REST API.

CONS

I think it is the mobile app, doesn't have a dark theme.

Reasons for switching to Zoho Sign

Because of the price and features

Kreeti

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed October 2019

Receive, Sign & Send Any Documents Digitally

Zoho Sign has both mobile and web app that makes it easier for me to receive documents for signing digitally from anywhere.

PROS

This app offers integration services with accessible cloud storage facility, Google Drive. Also, it has an inbuilt document viewer feature that allows a user to view all the documents before signing on them.

CONS

Signing documents directly from an email inbox is not possible for which a user has to manually download and upload documents from email to the Zoho Sign app.

Donald

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

User friendly & easy to use

PROS

User friendly & easy to use. Self explanatory, similar to other document signing programs.

CONS

It's UI interface could look better and look easier to use.

User Profile

Jaideep

Verified reviewer

Financial Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

Digital Signatures made easy with another great tool from Zoho

My overall experience with Zoho Sign has been great. I'm currently using it to get all my NDA, contracts and documents signed. Team is loving the ease of use, and so are the related parties to whom the documents are being sent. Very easy to track and navigate the process of getting documents digitally signed. Try out their free plan if you want to give them a spin.

PROS

Pandemic has forced us all to relook at how we need to sign our documents and contracts. While popular alternatives do exist, Zoho Sign was an amazingly easy webapp to setup and use for all my documents. The sites user interface is very clean, intuitive and easy to use. There are lots of options available for signing and placement of signature across documents. The workflow process provided for signing documents is very easy to setup and understand. The final report with all signatures and timestamps with IP addresses will make any auditor happy.

CONS

I did not have any difficulties in using Zoho Sign. The biggest challenge was transferring admin rights from one user to the other, which had to be done manually over email.

Stephanie

Recreational Facilities and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2018

Easy to Use and Implement, Professional Quality

The overall experience has been very positive. As mentioned, we were able to transition from Docusign to Zoho Sign quickly and easily. Our customers haven't had any trouble with it and overall it's made our requests for signatures smooth and efficient.

PROS

We had previously been using Docusign to send contracts and forms to customers. We recently integrated Zoho Sign and it's been a game changer. Everything you could possibly need to send forms for signature, tracking progress, storage and organization - it's all there. It was extremely user friendly, we were able to start using it intuitively right away, with no training. They do have ample training available with videos to help you utilize all the features.

CONS

I would to create folders in Templates. There is a search bar which is helpful but with a variety of documents that we send, folders would be helpful.

Anonymous

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I love Zoho Sign

PROS

The best thing about is it integrates perfectly into with ZOHO CRM. I set up the templates and now I can integrate everything with the click of a button.

CONS

I don't like that the audit trail isn't automatically emailed with the signed agreement. Other than that it's great

Showing 1 - 18 of 18 Reviews