About SuiteFiles

SuiteFiles is a document management solution for businesses, integrated with Office 365 and more. SuiteFiles enables businesses to securely manage, edit, share and sign documents their own way.

SuiteFiles' core features are designed to create efficiencies in your business. Features include task management, collaboration, document and email management and document signing. Plus templates for folders, files and emails.


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11 Reviews of SuiteFiles

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

September 2021

User Profile Picture

Cyrus from Ample Finance Group Pty Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

September 2021

Highly Recommend SuiteFiles!

SuiteFiles has been a lifesaver for my business! We have all our documents, templates, and even emails bundled together in one easy to access system. It's so easy now to find what I'm looking for and I don't have to waste time organizing everything.

Pros

SuiteFiles integrates well with XPM and Outlook. It keep improving and adding new features almost every month! Recent PDF function updates are just amazing! Their template and document signing features are easy to use.

Cons

If they could improve the task management features and adding the function to auto-save incoming emails that will be fantastic.

August 2021

Tracey from Rescue Books Bookkeeping

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

da Bomb

It has made running my business so much easier having everything in the one place and having browser access makes it much easier and i love the look of it and how easy it is to find what you want. I am inlove with suitefiles

Pros

I love the fact that I can have everything in one place. I can have documents signed and stay in the client folder, the ability to sign and also having it linked to XPM so i can retrieve the contact details for signature easily. My favourite feature is the menu and the tier structure is just so much neater and more compact.

Cons

I actually havent found anything i dont like yet to be honest

Reasons for Choosing SuiteFiles

Everything stays inplaceI dont have to use multiple products to do what i want Suitefiles has enough features in for what i need

Reasons for Switching to SuiteFiles

Suitefiles has everything in one place and i dont need to go outside of it very often to do somethng. I use it daily for everything. I also love the fact that my emails are integrated and saved as well.

September 2021

Alice from Adept Super Pty Ltd

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

September 2021

Trial of Super Suite

Really happy with it as a product very little downtime and very helpful and responsive to support issues.

Pros

We have used the standard SuiteFiles for a couple of years now and really love it. We are currently trialing the new Super Suite and we most like the connect function that will allow a bot our clients and their clients a distinct secure portal to drop off and pick up reports.

Cons

The only real issue we have is that all team members have the same access and permissions, which is dangerous in our new data breach reporting world. My junior team members should be able to be restricted from certain functions until they gain the experience required.

Response from SuiteFiles

Replied September 2021

Hi Alice, thank you for your review. If you get in touch with support@suitefiles.com, we can take you through access and permissions. In SuiteFiles, you can manage an individual's ability to access file and folder templates, delete files and folders etc. by managing user permissions. https://help.suitefiles.com/managing-individual-user-permissions Hope we can resolve this issue to your satisfaction, The team at SuiteFiles

August 2021

Maggie from Elevate 365

Company Size: 1 employee

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

I love SuiteFiles!

The SuiteFiles integration with Xero Practice Manager is seamless. It allows me to create client folder structures with a couple of clicks, and easily save documents into those folders using SuiteDrive. I can save emails from Outlook into SuiteFiles folders with just a few clicks. That's just a couple of things, it saves me time and angst every single day.

Pros

The team at SuiteFiles are amazing; so helpful. SuiteFiles has saved me hours and hours of time over the years. SuiteFiles made it easy for me to move to being paper-free. It also makes it easy for my document management to be simple and more importantly - organised.

Cons

SuiteFiles brings in wonderful new features all the time and it's hard to keep up!

Reasons for Switching to SuiteFiles

Google wasn't syncing properly so I moved to Microsoft 365. this meant the I moved from Google Drive to SharePoint. SuiteFiles is the connector to Xero Practice Manager.

August 2021

Jo from SBA Pukekohe & Takanini

Company Size: 11-50 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

August 2021

Suitefiles Review of Use

I can easily sum that up in one word - Awesome

Pros

Ease of use. Email Templates are so useful in our business. Easy to save files from emails and also attach files to emails as well. Quick to use. Search function really intuitive

Cons

Changing from our existing system to suitefiles was most probably the hardest part to this whole process but then any change is hard and to be fair the team at Suitefiles are great and helpful along the way.

Reasons for Switching to SuiteFiles

Was keen to streamline our document filing / emails / storage / archives and Suitefiles offered all this