Historically we spent hundreds of dev man hours customizing templates every time a report needed tweaking. With Templater we gradually moved this task over to Customer Success and then finally, our customer's administrators / champions. It saves a lot of energy when customers themselves can try out tweaks to the templates without going through the change request process.

Minimal API that we can extend, fast and not CPU/RAM intensive. Supports a ton of useful formats, primarily useful to us are Excel, Word and CSV. Ridiculously customizable, unparalleled flexibility.

While editing a pre-made template is as very easy - literally editing an Excel to do minor tweaks or add new columns, it requires training to understand how to design a new report from scratch. The minimalistic approach is a doubly edged sword, since this simplicity has a learning curve when you want to deep dive into complex (e.g. nested, multi page) reporting.

Good solution for automation of reports

My team was tired of so much coding while building report layouts. So we found the automation needed when we started to use Templater in the past company I was a director of operations. We could convert the data into customised formats and monitor the huge excel files we often generated.

I think that the interface is a bit confusing for starters however the customer service always worked greatly to attend to our needs.

Brilliant, whilst our solution isn't that straight forward we've managed to implement a complex business process utilising Templater

Easy to use and the support received when any queries were encountered.

Bit of a learning curve writing custom handlers

the experience with the organization has been a great one. The people that works there are flexible and willing to teach and help our employees.

how easy the system has transformed my system.

requires some level of understanding what you need in order to make the best of it.

The simplicity of use and how it incorporates easily in backend .NET applications.

There is nothing negative that I can think off.