CleanCloud

RATING:

4.7

(185)

About CleanCloud

CleanCloud is a cloud-based retail solution that helps dry cleaning and laundry businesses manage customer orders and streamline point-of-sale operations. The centralized platform enables users to review revenue statistics using charts and generate performance reports, providing insights into business operations. Features of CleanCloud include barcoding, invoicing, tax management, route planning, geofencing, fleet management, garment tracking, data import/export and more. It allows organizations to monitor staff activities and track employee check-in/out, facilitating payroll processes. Additionally, it offers mobile applications for iOS and Android devices, which lets users book pickup/delivery slots and process payments even from remote locations. CleanCloud...

CleanCloud Pricing

Basic: $65/month Standard: $80/month Professional: $95/month

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

CleanCloud login page
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CleanCloud Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CleanCloud

1 - 5 of 185 Reviews

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Fantastic pos for the industry

Having used the product for two years its very user friendly, my staff find it very easy to use and my customers love it when they loose there docket, we have there transactions at the touch of a button

PROS

The stats that are available and the quick invoicing function, my customers love it.

CONS

That its billed in US dollars, every thing else is fab

Larry

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

CleanCloud is the way to go!

I've been very happy with all the Cleancloud personal and there customer support team is awesome.

PROS

Cleancloud is the third POS I've integrated since the year 1996. My first POS was purchased and converted to franchise use only. The second did not fulfill half of their promises so I went to the Clean Show to check out who was available. Cleancloud was already integrated with my assisted assembly and their pricing was substantially lower that the main players. The Customer App , Driver App and Customer Portal were all functions that I was looking for to up my customer experience. Those features along with heat seal labels, assisted assembly, access from any computer or cell phone and a very user friendly interface made the choice easy for me.

CONS

CleanCloud has been around for 7 or 8 years mainly in Europe, Africa and Asia but North America was a new market for them when I signed up. While the original setup was not difficult, there was alot to consider and cover when setting up a new POS. At that time, their manual, training videos, and onboarding was a little weak, but since then they set up the CleanCloud University for set-up and employee training.

Reason for choosing CleanCloud

Assisted Assembly integration and cost

Reasons for switching to CleanCloud

Product development was always promised and never delivered.

A.B.

Environmental Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Clean Cloud

Very positive. I've been happy with CC.

PROS

I love the updates they keep rolling out. Their customer service has continued to improve! They have been doing a great job with helping with any issues. Receptive and professional. Adding some great features. They're improving ease of use, although it is pretty straightforward.

CONS

Some features are a little clunky. But technology, eh? Nothing is perfect.

Reason for choosing CleanCloud

For the money and the features, I felt like it was the best deal with a lot of support features.

Vendor Response

Thanks for the feedback, so pleased to hear you're getting on so well with the software

Replied March 2024

lalita

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2020

Cleancloud

Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung

PROS

Its mobile and you can log in from anywhere

CONS

You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back

Reason for choosing CleanCloud

Because of it mobile access

Reasons for switching to CleanCloud

Its mobile you can add n changes things mobile I also with the end of month was selectable with out the graph fir email purposes ur to send anyone ur sales

Ronak

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Worth every penny

I have had a great experience with them. So far so good.

PROS

I love the ease of use when it comes to working the platform and teaching my employees how to use it. I really like how customers receive text messages when the orders are done as well as progress updates. I also like their metrics and ability to see this and their monthly generate reports

CONS

None that I can think of. I have not had any issues to complain about.

Reasons for switching to CleanCloud

Price. Value for what was offered and did not like the contract as I was unsure in the beginning.

Vendor Response

That's amazing Ronak, nice to hear you like the text messaging feature.

Replied March 2024