CleanCloud

RATING:

4.7

(186)

About CleanCloud

CleanCloud is a cloud-based retail solution that helps dry cleaning and laundry businesses manage customer orders and streamline point-of-sale operations. The centralized platform enables users to review revenue statistics using charts and generate performance reports, providing insights into business operations. Features of CleanCloud include barcoding, invoicing, tax management, route planning, geofencing, fleet management, garment tracking, data import/export and more. It allows organizations to monitor staff activities and track employee check-in/out, facilitating payroll processes. Additionally, it offers mobile applications for iOS and Android devices, which lets users book pickup/delivery slots and process payments even from remote locations. CleanCloud...

CleanCloud Pricing

Basic: $65/month Standard: $80/month Professional: $95/month

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

CleanCloud login page
Slide 1 of 3

CleanCloud Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CleanCloud

1 - 5 of 186 Reviews

David

Consumer Services, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2024

CleanCloud Review: CleanCloud is Superior to the Rest

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Fantastic pos for the industry

Having used the product for two years its very user friendly, my staff find it very easy to use and my customers love it when they loose there docket, we have there transactions at the touch of a button

PROS

The stats that are available and the quick invoicing function, my customers love it.

CONS

That its billed in US dollars, every thing else is fab

Wajahat

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

All in one, Easy to use dry cleaners software

The team behind this software obviously cares about the product they are delivering. Anytime I had an issue, it seemed like a dedicated team of coders would tweak my system to make it work for me. It’s fast, modern, and has helped me make new customers and retain them. Well worth the purchase.

PROS

All the integration with Marketing, Text notifications, plant mode, accounting, etc is so useful and really makes this the only software that was worth the price. The fact that I can use my iPhone as the entire POS is amazing, just log into CleanCloud from any browser and you’re ready for business. Also, I got to keep all my hardware, these guys made their software work for me, NO other company did that for me.

CONS

There really aren’t many things that stood out as unlikeable aside from the price. I would love to pay less for this product but I cannot say that i am not getting my worth from it. It is not a US based company, but they have dedicated staff to help you with all issues via email, although calling would be easier sometimes, but I rarely have issues to begin with once I completed set up.

Reason for choosing CleanCloud

Ease of use, pricing, integrated systems that were perfectly tailored for my needs.

Reasons for switching to CleanCloud

Horrendous customer service, Computer systems international will go out if their way to rip you off and purposefully provide you with low quality/old hardware to make you dependent on them to fix all the issues that come with that. They don’t answer phone calls, and seems to be a 1 or 2 man show, meaning the entire company is really just a couple of guys in their garage. Credit card integration was nearly non existent. Insane pricing with hidden fees all the time.

lalita

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2020

Cleancloud

Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung

PROS

Its mobile and you can log in from anywhere

CONS

You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back

Reason for choosing CleanCloud

Because of it mobile access

Reasons for switching to CleanCloud

Its mobile you can add n changes things mobile I also with the end of month was selectable with out the graph fir email purposes ur to send anyone ur sales

Leonard

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Excellent Product for Laundromats

Been very pleased with the product, once I got used to the features. There is a slight learning curve, but the support team is very good in guiding the user to get the best out of the product.

PROS

Good customer service. Product easy to learn. Pricing is competitive

CONS

Integration with Doordash Would like to have a better forum where current Cleancloud users can share their knowledge and tips with each other.

Reason for choosing CleanCloud

Did not like the customer service and sales team for Cents. Curbside was expensive

Vendor Response

Great to hear Leonard! Have you tried the CleanCloud Facebook Community as a place to share Doordash knowledge and tips? Lots of conversation going on over there.

Replied March 2024