SMRT Systems
About SMRT Systems
Most Helpful Reviews for SMRT Systems
1 - 5 of 117 Reviews
Jon
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Best dry cleaning software on the market
The software is so user friendly and powerful that my entire business runs on it. It is the complete CRM software, front to back. Not only is it easy for me to manage my business, but it is also even easier for my customers. They can do all the scheduling, communication on their own.
CONSThe only thing missing is SMRT does not have A mobile app.
Reason for choosing SMRT Systems
Overall, SMRT was far more superior in technology than the other competitors. SMRT is consistently updating and improving its software. On top of that, the customer service team is way better than the rest.
Joe
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Took a chance and it’s changed my life.
It’s so hard to write good reviews for products and services that you love. But when it comes to SMRT I could talk all day long. The business is run like a family and once we decided to chose there software it was like gaining a whole new team pushing our business to the next level.
PROSSmrt allows you to follow real time the daily ins and outs of your business. I am able to physical leave my facility and check in remotely. This was a huge step in me being able to devote time with my family and given me back control over my business.
CONSWe signed up early so they needed to work on some things. We rolled with the punches and the people at smrt answered the bell.
Reason for choosing SMRT Systems
I’ve always focused on people and after talking with the people at SMRT there was not really another option. Not saying that the people at other companies are wrong you just need to get to know the SMRT team and you will understand 100%
Chantel
Consumer Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Software Review
This program is very convenient compared to the old system “spot”. Navigating through the program is much more efficient as well because it is touch screen.
CONSAt the moment I do not have any complaints with the program. It is very beneficial to business with how much of an ease it is to use.
Major
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
I've tried a few Drycleaning POS. This one is the best
Best support and system for taking dry cleaning into the 21st century
PROSThe extra communciation features for my team and our customers. The ease of use. The delivery and route optimization features to help build and organize our growing Pickup and Delivery system. Has incoporated into our marketing efforts beautifully.
CONSImplementing and switching from our old pos was challenging but we got the job done. SMRT sends two experts to help make the switch more seamless.
Reasons for switching to SMRT Systems
The support was not great and the platform was dated. hard to find simiple reports
Henry
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Most User Friendly POS system ever!
Smrt has really reduced the accounts receaa
PROSWhat I liked the most is the ease of use of the system and how employees were able to begin using it without any learning curve.
CONSSomething that can be added on the software is push notifications for the delivery app.
Reason for choosing SMRT Systems
The fact that it is a cloud base system and modern look, feel, and ease of use.
