Hello Retail Software
About Hello Retail
Hello Retail helps businesses personalize e-commerce stores for customers. It includes a recommendation engine, search engine and automatically triggered emails based on users' behavior.
Key features include email templates, analytics, customer segmentation and conversion rate optimization....
Hello Retail Pricing
Starting price:
$150.00 per month
Free trial:
Not Available
Free version:
Not Available
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Hello Retail audience insights
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Hello Retail User Reviews
OVERALL RATING
Showing 1 - 5 of 12 reviews
Emil
Verified reviewer
Company size: 2-10 employees
Industry: Consumer Goods
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Recommendations as a superpower!
Pros
The people that help us implement and improve it at Hello Retail are great.
Cons
There are a few very specific functions that would be nice. Like a newsletter function. But I understand why they don't focus on that!
Response from Hello Retail
Hi Emil, Thank you so much for your great review! We love having you on board and helping you grow your business. Best regards Christian, Hello Retail
Replied May 2022
Kevin
Company size: 2-10 employees
Industry: Automotive
Time used: Less than 6 months
Review Source: Capterra
March 2022
Eenvoudig aan de slag door de fijne support. Tot nu toe zeer effectief om de conversies te verhogen.
Pros
Wij gebruiken sinds kort de Hello Retail product recommendations en search engine. In een relatief korte tijd zien we erg goede resultaten terugkomen. De installatie & configuratie periode is zeer prettig verlopen, voor iedere vraag is er een eerlijk advies en voor ieder probleem is er tot nu toe een oplossing.
Cons
initieel vrij prijzig. maar omdat het een Fully-managed Service is, bespaart het veel tijd en uiteindelijk dus kosten.
Reasons for choosing Hello Retail
De fully managed service & een transparante prijs. Bij een concurrerende partij zijn we veel uren kwijt aan ontwikkeling. Daarnaast ben je in veel andere gevallen vaak afhankelijk van een partner. Hello Retail neemt deze taken op een zeer prettige manier uit handen.
Response from Hello Retail
Thank you so much for your review. We are happy that you are seeing positive results already! And yes, we do help you all the way, so you don't have to deal with additional costs for developers. We look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail
Replied March 2022
Anton
Company size: 2-10 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
March 2022
Stockholms Ljusbutik
They have been slow to integrate the mobile-search, but overall they are good. And have good support.
Pros
I can see searches without results and top searches on the site. I can also choose to enter synonyms and redirects in the search menu.
Cons
They have been slow to integrate the mobile-search, but overall they are good. And have good support.
Reasons for choosing Hello Retail
I actually got this product recommended by our SEO agency and we chose to try it on our site www.ljusbutik.se and so far we have been happy with their products.
Response from Hello Retail
Hi Anton, Thank you for your review! I am glad that you are happy with Hello Retail. I checked with our Customer Success team about the integration of mobile search, and they have been trying to get in touch with you via email for the last couple of weeks. They will try to reach out again. We will get there - together! :-D Thanks again for the review! Best regards Christian, Hello Retail
Replied April 2022
Casper Pagaard
Company size: 2-10 employees
Industry: Automotive
Time used: Less than 2 years
Review Source: Capterra
February 2022
Every penny worth!
Helping us with fewer support questions for finding items online, which means money saved
Pros
Easy to use for our customers and for us, continuously contact with our specialist
Cons
Some things that we can't implant on our site
Reasons for switching to Hello Retail
Better opportunities
Response from Hello Retail
Hi Casper! Thank you so much for your review. We are happy that your customers are finding what they need and that you are saving time and money as well! Thank you, and we look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail
Replied February 2022
Walter
Company size: 11-50 employees
Industry: Retail
Time used: More than 2 years
Review Source: Capterra
February 2022
Betrouwbaar, inzichtelijk en zeer behulpzaam
Zeer betrouwbaar. Als er problemen wordt dit snel en proffesioneel opgelost. Een partij die met je meedenkt en het beste uit de software probeert te halen voor de eindgebruiker.
Pros
Betrouwbaar, inzichtelijk en zeer behulpzaam. Uiteindelijk levert de oplossing Hello Retail de conversies op die wij verwachten. Het is even zoeken maar dat is met alle software. Maar als je de juiste mix toepast die pas bij je organisatie. Is het zeer waardevol.
Cons
Bij post conversie email pas werkzaam zijn na de dagen die je insteld.
Response from Hello Retail
Hi Walter! Thank you so much for your review. We are happy that we are meeting your expectations and that you are getting the extra conversions and customers with Hello Retail. Thank you, and we look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail
Replied February 2022