Hello Retail Software

Hello Retail Software

Find out more:

Find out more:

About Hello Retail

Hello Retail helps businesses personalize e-commerce stores for customers. It includes a recommendation engine, search engine and automatically triggered emails based on users' behavior. Key features include email templates, analytics, customer segmentation and conversion rate optimization....

Hello Retail Pricing

Starting price: 

$150.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Hello Retail audience insights

Hello Retail User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 12 reviews

Emil

Verified reviewer

Company size: 2-10 employees

Industry: Consumer Goods

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

Recommendations as a superpower!

Pros

The people that help us implement and improve it at Hello Retail are great.

Cons

There are a few very specific functions that would be nice. Like a newsletter function. But I understand why they don't focus on that!

Response from Hello Retail

Hi Emil, Thank you so much for your great review! We love having you on board and helping you grow your business. Best regards Christian, Hello Retail

Replied May 2022

Kevin

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Eenvoudig aan de slag door de fijne support. Tot nu toe zeer effectief om de conversies te verhogen.

Pros

Wij gebruiken sinds kort de Hello Retail product recommendations en search engine. In een relatief korte tijd zien we erg goede resultaten terugkomen. De installatie & configuratie periode is zeer prettig verlopen, voor iedere vraag is er een eerlijk advies en voor ieder probleem is er tot nu toe een oplossing.

Cons

initieel vrij prijzig. maar omdat het een Fully-managed Service is, bespaart het veel tijd en uiteindelijk dus kosten.

Reasons for choosing Hello Retail

De fully managed service & een transparante prijs. Bij een concurrerende partij zijn we veel uren kwijt aan ontwikkeling. Daarnaast ben je in veel andere gevallen vaak afhankelijk van een partner. Hello Retail neemt deze taken op een zeer prettige manier uit handen.

Response from Hello Retail

Thank you so much for your review. We are happy that you are seeing positive results already! And yes, we do help you all the way, so you don't have to deal with additional costs for developers. We look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail

Replied March 2022

Anton

Company size: 2-10 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

March 2022

Stockholms Ljusbutik

They have been slow to integrate the mobile-search, but overall they are good. And have good support.

Pros

I can see searches without results and top searches on the site. I can also choose to enter synonyms and redirects in the search menu.

Cons

They have been slow to integrate the mobile-search, but overall they are good. And have good support.

Reasons for choosing Hello Retail

I actually got this product recommended by our SEO agency and we chose to try it on our site www.ljusbutik.se and so far we have been happy with their products.

Response from Hello Retail

Hi Anton, Thank you for your review! I am glad that you are happy with Hello Retail. I checked with our Customer Success team about the integration of mobile search, and they have been trying to get in touch with you via email for the last couple of weeks. They will try to reach out again. We will get there - together! :-D Thanks again for the review! Best regards Christian, Hello Retail

Replied April 2022

Casper Pagaard

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2022

Every penny worth!

Helping us with fewer support questions for finding items online, which means money saved

Pros

Easy to use for our customers and for us, continuously contact with our specialist

Cons

Some things that we can't implant on our site

Reasons for switching to Hello Retail

Better opportunities

Response from Hello Retail

Hi Casper! Thank you so much for your review. We are happy that your customers are finding what they need and that you are saving time and money as well! Thank you, and we look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail

Replied February 2022

Walter

Company size: 11-50 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Betrouwbaar, inzichtelijk en zeer behulpzaam

Zeer betrouwbaar. Als er problemen wordt dit snel en proffesioneel opgelost. Een partij die met je meedenkt en het beste uit de software probeert te halen voor de eindgebruiker.

Pros

Betrouwbaar, inzichtelijk en zeer behulpzaam. Uiteindelijk levert de oplossing Hello Retail de conversies op die wij verwachten. Het is even zoeken maar dat is met alle software. Maar als je de juiste mix toepast die pas bij je organisatie. Is het zeer waardevol.

Cons

Bij post conversie email pas werkzaam zijn na de dagen die je insteld.

Response from Hello Retail

Hi Walter! Thank you so much for your review. We are happy that we are meeting your expectations and that you are getting the extra conversions and customers with Hello Retail. Thank you, and we look forward to helping you grow your business even more in the future. Best regards Christian, Hello Retail

Replied February 2022