About Pinnacle Cart

Pinnacle Cart is an eCommerce software designed to help businesses create, launch and manage custom websites to sell products and services and reach out to the target audience through digital marketing, development tools, customer support, and more. The platform offers customizable templates and support for multiple languages and currencies.

Pinnacle Cart includes a control panel, which enables administrators to manage payments, add and edit products, define shipping rules, and handle orders. Additionally, it assists users with the setup process using guides. It is available on monthly subscriptions and support is provided via phone, email and other online measures.


Read More

Supported Operating System(s):

Web browser (OS agnostic)

8 Reviews of Pinnacle Cart

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 8 of 8 results

Do you use this product?Write a review

May 2016

steven from Bevel Heaven

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2016

A complete software package ready to use out of the box, can be tailored to suit

Pinnacle Cart is my 3rd shopping cart software package for my business. It is by far the best I have used to date. It will work right out of the box and there are helpful instructions for everything, it does what needs to be done. My cart is customized to suit my specific needs. Being able to customize the cart is great but be forewarned, you can break the cart easily so do backups before any changes. From my customer's view, it is easy to navigate which means more sales for me. Especially like the mobile side of this package. Their tech support is top notch and attentive, they fix what you break quickly..... Always look forward to updates, fixes and new processes available with their regular updates.

Response from PinnacleCart

Replied November 2016

Thanks for the positive review Steven. We appreciate you taking the time to provide us your feedback.We are currently working on some improvements we hope will make the customization process a little more user friendly.

November 2016

Erik from Blazing Glass

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2016

One of the best E-Commerce Solutions

We at Blazing Glass were looking for an E-Commerce solution that could offer ease of use for our employees and be SEO-friendly. Pinnacle Cart offers that and more, being able to install and customize the templates to your liking plus if you know coding you can always dig even further into the customization of your site. Are ready to take your business to the next level? Consider giving Pinnacle Cart a try, you'll be surprised.

Pros

The ease of use and it is easy to understand what each tab does.

Cons

the only negative thing I can think of at the moment is the fact that sometimes when we add products and save changes it will leave a blank screen and we would have to refresh the page (it saves the update, we just need to hit refresh to get the page back) maybe it's a bug or something we did on our end.

Response from PinnacleCart

Replied November 2016

Thanks for the positive review Erik. We appreciate the feedback and look forward to helping you grow.

November 2016

Melanie from Ava Rose Designs / Sroda LLC

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

November 2016

Long term client concerns.

Overall Pinnacle Cart has been good to me and my company. I've been with you guys for 6-7years and your staff was very helpful at first but I've noticed lately when we call for tech support there is always a price attached and they are not as helpful as they use to be. Also, you need to be hosting some webinars for your clients that showcase tips and tricks to using Pinnacle Cart, introduce new features and how to use them, etc.

Pros

Affordability originally

Cons

The affordability is starting to change. Needs to be connected with more online platforms.

Response from PinnacleCart

Replied November 2016

Thanks for the feedback Melanie. We appreciate you taking the time to create this review and providing us with this valuable feedback. I'll talk to our customer service leads and make sure we are managing your account correctly. Unfortunately we do have to charge for coding changes and extended support, but cart and features support is always free. We really liked the webinar suggestion, expect to see these start shortly.

May 2016

Greg from BTOD.com

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

May 2016

Unlimited Possibilities With Pinnacle Shopping Cart - Great Support

We switched over to the PinnacleCart platform about 6 years ago now. Many of the custom modifications we had done in the past are now standard on the current cart. If it's not available straight out of the box, they can modify it to suit your needs. We currently host with Pinnacle and use their full support. Being able to call for support is truly invaluable. They are very responsive and it's a huge improvement over our previous provider. Our most recent project went off without a hitch. I wish we were able to work with Jeff more often.

April 2016

Heidi from Heidi's Heavenly Cookies

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Pinnacle Cart has an excellent product and customer service!

Several years ago PC helped us make the seamless transition from another shopping cart to theirs. We have been very happy with PC's robust cart . They are continually listening to customers and looking for ways to always stay ahead of what is current in the industry. Our experience is that they are honest in telling us what they can and can't do. This has not been our experience with other shopping carts. We also LOVE that we can always reach their US based technical help line for any help or questions we may have.

May 2016

William from Penguin Pools

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Fast Friendly and Feature Packed

As a small business owner managing my time is important and having a platform that works, is easy to manage and is backed by effortless support gives me the freedom to focus on growing my business. Support and the Pro services team have been great to work with. The feature set of the cart while more than I can use is great and they keep improving it all the time. I can't see myself choosing another platform based on my experience I am a lifer with Pinnacle Cart

April 2016

Deanna from Outer Banks Trading Group, Inc.

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Great shopping cart in use for the last 7 years. I now have 5 carts with Pinnacle.

Pinnacle Cart is easy to learn and use. I did try another cart previously to see if it would work better, but you had to purchase all kinds of apps to get what you wanted. I didn't want all those extra fees each month. Pinnacle Cart is all in one. Great tech support and reliable cart. I would recommend this cart to anyone.

May 2015

Jim from MoonShadows Farm

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2015

Exceptional Support - Aaron

I want to let you know that Aaron provided excellent support today. Aaron was able to work it out on one of the carts, then explain it to me, and I was able to correct the problem on the other sites. Aaron was sympathetic to my problem and stuck with me until it was corrected.