About Shopware

Shopware is an eCommerce software that helps businesses manage products and multiple sales channels. The platform enables managers to set up custom rules and execute brand strategies to deliver customer experiences.

Administrators can create and update product catalogs on a unified interface. Additionally, Shopware allows teams to sync and automatically transfer data to various marketplaces including Amazon and eBay.

Shopware offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as Mollie, Amazon Pay, Pickware, Actindo and more.


Read More

Supported Operating System(s):

8 Reviews of Shopware

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 8 of 8 results

Do you use this product?Write a review

April 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

E-Commerce is as easy as Shopware

We are gladly realising any type of project with Shopware, D2C, B2B, B2C it doesn't matter.

Pros

Easy to use content editor which enables even non technical users to implement powerful shopping experiences and landing pages.

Cons

Lacks internationalisation and more enterprise focussed features. Shopware is trying to enter the international market.

May 2019

Simon from digitalplanet.de

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

The best available E-Commerce software also offers a free version!

I use two Shopware Community editions with two online shops since 2014 and 2015. One in German language and one in English. Both shops run fine for years with literally nearly no maintenance.

Pros

What I really like is, how easy it is to configure and use the software. There is a free Community Edition available and with the graphical user interface in the backend, it's really comfortable to configure the system, add products and categories and handle all the necessary tasks. The backend is literally like an operating system with windows and everything! There are tons of plugins, paid and free, and also a lot of themes available to change and configure your shop the way you want it.

Cons

I think there is nothing, except it really has a learning curve if you want to change the layout of your shop. But I think it's the same with all E-Commerce software.

May 2021

Erwin from A.Pieringer GmbH

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

May 2021

Nicht schlecht könnte aber viel Besser sein.

Toll aber da fehlt noch einiges, aber das ist im Anflug. Shopware Partner ist erforderlich, dann sicher toll. Super, wann man nur ca. 100 bis 2000 Produkte anbieten will. Die Entwicklung ist schnell, aber hat so Ihre Probleme. Aber im Grunde ein hervorragender Shop!

Pros

Front und Backend. Einfach, .... Alles was man braucht ohne Erweiterung vorhanden. Produktdarstellung! Kundenkonto! PayPal Anbindung.

Cons

Wir verwenden Shopware 6, die kleinen Problem. Bitte nur mit einem Shopware Partner verwenden.

Reasons for Choosing Shopware

Software aus Mitteleuropa. Kundendienst in Deutsch. Würde ich besser bewerten, wann ich nicht von Magento 1 kommen würde. Top ist die Produktdarstellung. Was man braucht ist, ohne Erweiterung dabei. Layout! Backend Aufbau.

August 2021

Matt from PHP Specialists

Verified Reviewer

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

End all Be all software

Has further improved our customer interactions and helped build trust with customer due to the transparent interaction.

Pros

Shopware is always adding features and listening to their customers needs. Expedites our daily processes and customers love the look and feel of their interactions.

Cons

Still not able to create Purchase orders in PDF formats to send to our vendors.

Reasons for Switching to Shopware

Needed software that was more interactive with customers and would streamline our processes.

November 2019

kalaiselvan from Bahwan cyber tek

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2019

Shopware Review

Overall it is good e-commerce product for medium level company.

Pros

There are lot of customization stuff, we can achieve with this software using ready made plugins. we have free community edition available to use and evaluate the product. It has good graphical user interface for adding and updating the products(Sku) and categories. Configuring the software is straight forward and easy.

Cons

Enterprise edition(Licensed) of this software is quite expensive. It requires, initial learning curve to understand the products.

July 2021

Fabian from SwissCommerce

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2021

Shopware

Pros

The basic setup is easy to understand and there is a wide variety of plugins and the implementation is fairly easy.

Cons

API creation is very slow. Feed creation can take up to 5 hours even for medium sized product exports (50k products).

November 2017

Dominik from Schiebetüren-Profi.com

Company Size: 11-50 employees

Industry: Furniture

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2017

Very good shop software with thousands of customization options.

Pros

- PlugIn Store with plugins for extended functionality - Helpflul Support - Community Forum with lots of help

Cons

- A comprehensive shipping plugin is missing. We had to have this programmed by an agency. - Support tickets could be answered faster

May 2021

User Profile Picture

Dennis from Velosophy BV

Verified Reviewer

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2021

Shopware works great

Overall i'ts good. We are going live in a couple of days.

Pros

It really fits our needs. We are a multi language website and webshop. Shopcommerce is easier to configure than Magento 2.

Cons

Some functions are not available yet, plugins are being pushed on a regular base tough. But sometimes we have to wait.