Zoey Software

4.24 / 5 (21)

Our advisors have recommended this product 1 time in the last 30 days

About Zoey

Zoey is a SaaS-based B2B eCommerce solution for small and medium-sized businesses that allows wholesalers, franchisers and distributors to capture orders anytime, anywhere on any device. The solution works in three parts:

Zoey App is an iOS (Android coming soon) app that allows a sales team to look up product information (including images), customer-specific pricing, and create orders and quotes.

Zoey Web lets buyers sign on to place orders based on customer-specific catalog and pricing, shipping and billing (including the ability to offer net terms), and track or reorder based on previously placed orders, including orders placed by your team.

Zoey Admin lets a seller create and manage products, cus...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

21 Reviews of Zoey

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(8)

8

3 stars

(1)

1

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

June 2018

User Profile Picture

Sandra from Milk&Green

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Absolutely the best!

Pros

Zoey is an amazing eCommerce platform! It makes it a breeze for merchants to run successfully a store with no in-house developer! Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly. Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more... They have great Wholesale/B2B tools too - Although I'm not selling to B2B - as a Multi-brand retailer I found out it's perfect to use them to run Private Sales. Zoey's support team with their unforeseen valuable knowledge and fast response is absolutely incredible. They have a community too where you can ask questions or request new features or apps (spoiler: you'll find me inside - ready to help out :) ) Oh, and last but not least you don't have to worry about Security or Hosting - all is managed behind the scenes for you. The store can handle large traffic and is always 100% uptime, plus it has a speedy loading time. It's a real labor of love for the team to build an eCommerce platform that empowers merchants to run a profitable business!

Cons

Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.

March 2021

sean from Real Goods

Company Size: 11-50 employees

Industry: Renewables & Environment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Similar to Magento, but better!

Zoey is easy to jump into, thanks to intuitive design, thorough support docs, and very responsive customer service.

Pros

Being able to attach and unattach product attributes and pick where they appear on category and product pages is great. I was on Magento 1 before, and that was much less flexible.

Cons

The only real area Zoey falls short is in the number of third party apps that can be integrated.

Reasons for Choosing Zoey

All-in one product database, CMS, and web hosting at a great price.

Reasons for Switching to Zoey

Magento 1 support was ending...and I also found Magento cumbersome and inaccessible to non-Magento developers.

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

October 2018

Great stuff with some essentials missing

Overall its a good tool.

Pros

Zoey was real easy to use to get our online store up and running. The integration with Google is also very nice.

Cons

Zoey lacks some functions like being able to send out emails in lists. It would be nice to have more templates for emails as well that are not just html.

March 2021

Amit from HLG

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Excellent for B2B and has a lot of flexibility

10/10. Their support is excellent and very responsive.

Pros

It works great for wholesale and multiple customer groups with different pricing. There is a lot of advanced features and flexibility . We have proceed over 15,000 orders over Zoey and it continues to work reliability. Lot of payment gateway options and controls around it. Supports sales teams

Cons

The website development is not as intuitive and friendly as popular B2C platforms like Shopify. Could use a better dashboard that helps me understand what is going on and help me with useful date. better reports. There is no phone support.

Reasons for Choosing Zoey

I tried 2 other options in 2019 and then they did not meet my requirements. i have been using Zoey for 2 yrs and do not see any reason to switch.

Reasons for Switching to Zoey

The other platforms did not have the advanced features for B2B

June 2018

David from Carriage Trade Service Co

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Easy and Powerful

Stylish web site, increased conversion rate, better communication with customers

Pros

This is a powerful ecommerce system. It is very easy to configure yet flexible enough to handle very detailed product options, freight options and business rules. The new design makes changing your layout as easy as the push of a button. It provides lots of 3rd party plug ins for added functionality. The orders button has become my primary means of communicating the sales flow with the customer. Between the automatically generated emails and the historical communication that the system retains, it has become my CRM. It allows me to take note and or send emails right from the notes as well as define my business process flow. The click of a button shows me the status of all orders. It integrates well with Google Analytics for no charge, but for an additional minimal charge (compared to going direct) you can integrate with Glew analytics. I recommend this highly. Customer support is fast. If you need customer support they are very responsive. The support documentation is so detailed and well explained I rarely need support. I find the pricing structure to be very competitive.

Cons

The only con I have is there is one small design issue that they are working on. I would like to create a "real" landing page with no navigation other than the buy now button. Unfortunately, at this time, Navigation, header.. can not be removed. If I was a programmer, I am sure I could write some CSS to do it but it won't do it out of the box.