Good start, we have awhile to go

Pros

Future integration, looking forward to the inspection tool and the dashboards to help with reporting

Cons

Potentially beaurocratic with notifications especially where this a culture of minimizing emails for efficiency

Intelex Review

Overall, we've had a positive experience using Intelex software. There's so much functionality available (and new ones being developed) and I'm constantly learning new things. I also want to mention that SUEZ North America has been featured in an Intelex case study which you can read at the link below. [SENSITIVE CONTENT HIDDEN]

Pros

A great benefit of Intelex and Intelex mobile is that it is customizable to our forms and processes. Using Application Builder, we have the ability to create custom applications that align with our processes. Furthermore, it's easy to use, especially for employees that are out in the field or in remote locations. Notifications allow us to follow up on task completions and Reports/Dashboards allow us to summarize data and track our indicators for compliance. The Intelex Community site is a fantastic resource filled with great documentation and helpful answers from fellow Intelex customers.

Cons

Initially, managing Intelex might feel overwhelming. There is a steep learning curve when starting out as an Intelex system admin, especially if you start customizing application source code, building out complex features or working with the API.

Considering the complexity of the workflow the design and role out was quite painless

Global visibility

Pros

The tool provides real time Global Visibility allowing us to make key business decisions faster. Also we can split the data down by business units so we can easily see whats good/bad by business unit

Cons

The number of clicks and saves it requires to complete each section is a source of frustration for all users.

Ease of Customization

Pros

The data reporting and customization is really powerful. It is easy to be able to customize the way the data goes into the system in order to be able to get the metrics that are required. The ability to be able to create applications from the ground up has also been beneficial. We did not use anything "out of the box" and have done a lot of customization throughout its use. We are really able to capture meaningful data and analyze it to make improvements.

Cons

As with all software, this one has its quirks causing some resistance from end users. These quirks can be overcome through training and work instructions.

As an Implementation Partner - easy to configure, setup and allow clients to achieve goals

Pros

As an Implementation Partner: the out of the box EHS system is a fantastic starting point for clients of most industries to integrate their processes. The baseline application is adaptable to most clients' business needs with minimal to moderate effort. For more complex corporations, with multiple business units with individual needs, the Intelex platform is an extremely flexible solution that allows us to configure and tweak the solution to meet their needs. Having implemented the EHS system dozens of times - we are, with few exceptions, able to provide a solution that greatly improves: Quality of EHS data, Quantity of data via a simple user interface, ease of reporting and extracting data from the system along with standard OSHA reporting.

Cons

Depending on your industry, the base platform as delivered may require configuration to meet specific business needs.