Cypher IQ

RATING:

4.8

(14)

About Cypher IQ

Cypher IQ is a cloud-based digital workflow automation software designed to help businesses streamline employee onboarding, student communication, worker induction, enrolment and more. Key features include invoice creation, customer portal, inspection forms, creditor invoice automation and enrolment workflow management HR teams using Cypher IQ can manage recruitment processes through the automation of branded alerts and notifications to internal and external stakeholders. The solution enables organizations to streamline enrolment processes through branded communications, payment gateway and enrolment workflow management. Additionally, it offers various EHS forms such as incident forms, inspection forms, SWMS forms, policy documents and more to facilitate safe operating...

Cypher IQ Pricing

Pricing is based upon the number of workflows delivered. EG: a package of 5

Starting price: 

A$25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Cypher IQ homepage
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Cypher IQ Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Cypher IQ

1 - 5 of 15 Reviews

Jono

Civic & Social Organization, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Finance and marketing overhaul

Very positive. Proactive management team with thorough understanding / appreciation of our business processes has allowed for implementation to be pain free and

PROS

- built forms to streamline our new employee recruitment applications - streamlined onboarding new clients to database - provide financial oversight of purchase orders, reimbursements & invoice generations - tracking and form search capacity/functionality - ability to imbed all forms into website for improved user experience - workflow customisation capacity

CONS

Change management. More an internal learning. Like any time you introduce a new system or process the change of employee behaviour is integral. It’s something we’ve learned and ensure we focus on when implementing new ways to do things.

Reasons for switching to Cypher IQ

Limited functionality and customisation opportunities. Much improved business specific workflows and processes now in place.

Jamie

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

AIDA Cypher IQ partnership

Amazing company to deal with and very good at getting the best efficiencies for your business. overall, they just get it.

PROS

They listen to our needs and somehow have come up with our custom-built CRM that caters all our business requirements.

CONS

Nothing as yet and we have been with them from the start.

Reasons for switching to Cypher IQ

It couldn't do everything we required it to do.

Frances

Non-Profit Organization Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2020

CIQ

Very good, support is excellent and overall system is easy to use.

PROS

Ease of use and span of capabilities. Allows electronic approvals of all items being processed in CIQ

CONS

minor requirements for our company - order of screens could be better for end users

Adam

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best Tool in our Toolbox

Service has been amazing and their understanding of business and commercial needs helps provide the best solution for our unique business.

PROS

Ease of set-up, customisable to our business and work processes, great value for money, amazing customer service from Australian based team, and high user adoption amongst our team.

CONS

I can not fault the product or the service.

Luke

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Do business the way you want

PROS

The only system that matches your current processes. No need to learn new procedures. This makes the system easy and intuitive to follow.

CONS

Nothing. As if we find something that we don't like, its a simple conversation and the issue get removed or changed.

Reasons for switching to Cypher IQ

More flexibility, better integration with other systems.