About MSB

MSB is a digital document solution suited to high volume firms, intimate operations and those in between. Its cloud-based workflow replaces traditional document processes such as sending out contracts or executing test protocols.

Due to MSB’s regulatory compliance and security standards, it’s utilized by pharma and life science enterprises.

MSB offers an array of tools beyond eSignatures: intuitive collaboration features, reusable templates, a comprehensive audit trail and signing tag enforcement. Additionally, the user-friendly platform provides storage services, advanced security measures and ease of access.

Signing tag enforcement ensures required fields aren’t left blank. MSB’s exclusive collaboration tool, Team Roo...


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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of MSB

Average User Ratings

Overall

4.92 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

September 2018

Linda from G1 Therapeutics, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Biotechnology

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

MSB Review

Pros

The software allows business to continue despite very busy meeting and travel schedules. I work in the outsourcing group of a pharmaceutical company, and develop hundreds of contracts every year. Some of the dollar values of these agreements are in the millions of dollars, and therefore require several levels of internal approvals. MSB makes it easy to follow processes and procedures, regardless of executive management's busy schedule. They can approve spend via MSB on their phones or their computers, and that results in faster turnarounds and implementation of the activities being approved.

Cons

I don't like the size of the tags, and it is not very easy to resize and align them to the correct place.

Response from MSB

Replied September 2018

Thanks for your feedback Linda. We are very pleased to read this as you know we constantly strive to provide the best service. We hope we can keep being of great help to G1 therapeutics. Thanks for the feedback about the tags. Our development team will look into it and have it solved for our next release.

September 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Great Product!

My experience with MSB is 10/10. They offer excellet product and round the clock support

Pros

MSBDocs helped my firm save hours of time that we spent in getting signatures and not to mention it helps in saving paper and ink, helping our planet. I have been using MSB Docs for a year now and simply love the support team. They are always available to answer my queries.

Cons

Nothing I have encountered yet. Whenever I have any issue, they modify the product in no time to resolve the issue

Response from MSB

Replied September 2018

Thanks for your review. It draws a smile on our face to know that you are happy with our services. You can be sure that we will keep doing our best to provide you and the rest of our users with the best service.

March 2019

Parul from Ascentx

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Amazing Product

Amazing!!

Pros

Its very easy to give assignments through MSB and sharing documents.

Cons

No Cons. Its a good well managed product

March 2019

Aditi from Ascentx Software Development Services Pvt. Ltd.

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Great Product with Amazing Features!!

Pros

MSB application is a boon to HR industry which will reduce your bulky paper work into easy and simple e-versions. You can use it to send out offer letters, letter of appointments , salary revision documents etc. and can also implement it in your other HR operations as required. Document audit trail is the one which makes it a very reliable application. Easy to use and user friendly application.

Cons

I really want MSB to implement clone feature which will make my life more easier :)

March 2019

Ashok from Taigle

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

MSB as electronic and digital signature solution

Overall experience is great. The product use is effortless, cost effective and secure for the classified documents signing and management of documents/records.

Pros

Simplified workflow, easy to access and use and a thorough audit trail that demonstrate the activities logs for a signing workflow.

Cons

I do not have any concerns from the Product features and usability.