About Sertifi

Sertifi is a cloud-based electronic signature solution that helps businesses send, collaborate and sign agreements online. It allows users to simplify administrative work and complex business workflows and automatically manage real-time agreements.

Sertifi’s electronic signature solution helps organizations save time and costs by capturing digital signatures on internet-enabled devices. Additionally, it allows customers to make secure online payments with Payment Card Industry (PCI)-compliant processes. Its collaboration feature allows customers to upload attachments that are required to be signed digitally.

Sertifi integrates with Salesforce, Oracle Hospitality OPERA, Zuora and Amadeus, which helps customers to send, sign and track request...


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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of Sertifi

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

Easy and effective

Sertifi confuses a few clients, but most love it and the average period between sending a contract and getting it signed has shortened as a result.

Pros

Intuitive and takes only a short period of use to feel comfortable with, at least at a basic user level.

Cons

Only one concern which may be an admin setting that can be changed. Expired docs can only be unexpired for 24 hours (it seems) which isn't long enough.

March 2018

Kim from DoubleTree Hotel

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Easy to Use

Pros

Easy way to keep information digital for auditing purposes. Easy way for both vendor and customer to sign in and communicate documents, signature, and payments.

Cons

Search Feature. I wish I could default search to search all months all years for all files (perhaps save this search to a favorite) rather than have to select each time.

April 2020

Crystal from Career Foundations

Verified Reviewer

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Made transitioning to remote work easy!

I love the product and the people. The site is very user friendly, and I can see in real time when signatures have been captured.

Pros

It is more user friendly than Docusign. I can edit and send as many documents as I need without having to working about overages or functionality problems. The Sertifi team has been amazing through the whole process!

Cons

Learning to format the documents to send out. Again I should stress that the Sertifi team has been amazing in teaching me and walking me through the whole process.

January 2019

Kim from DoubleTree

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Easy, secure way to receive payments

This is a great platform for vendors/ customers to share information and a secure place to hold payment information.

Pros

The website is easy to navigate and nice place to store/ share documents

Cons

No option to pre-authorize credit cards/ hold payments

January 2012

George

Verified Reviewer

Time Used: Free Trial

Review Source: GetApp


January 2012

Great app

We use Sertifi ( www.sertifi.com ) for sending our contracts for insurance agreements. It has been fantastic - cannot imagine doing business without esignatures.

Pros

Easy to use and low cost

October 2018

Zachary from Sweet Capacity LLC

Verified Reviewer

Company Size: 1 employee

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2018

Easily gets online signups SIGNED

Pros

Quickly send out a link to documents that need to be signed, customers can finish in minutes and voila! It's done!

Cons

Often seems to require matching signatures on different fields. Doesn't need to be that way for separate billing and waiver fields (i.e. someone paying for someone else's membership, race fee, etc). Solution is to send separate documents, but that's more to keep track of...