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Web browser (OS agnostic)About Sertifi
Sertifi is a cloud-based electronic signature solution that helps businesses send, collaborate and sign agreements online. It allows users to simplify administrative work and complex business workflows and automatically manage real-time agreements.
Sertifi’s electronic signature solution helps organizations save time and costs by capturing digital signatures on internet-enabled devices. Additionally, it allows customers to make secure online payments with Payment Card Industry (PCI)-compliant processes. Its collaboration feature allows customers to upload attachments that are required to be signed digitally.
Sertifi integrates with Salesforce, Oracle Hospitality OPERA, Zuora and Amadeus, which helps customers to send, sign and track request...
6 Reviews of Sertifi
Average User Ratings
Overall
5.00 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
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November 2018
Anonymous
Verified Reviewer
Company Size: 1,001-5,000 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
November 2018
Easy and effective
Sertifi confuses a few clients, but most love it and the average period between sending a contract and getting it signed has shortened as a result.
Pros
Intuitive and takes only a short period of use to feel comfortable with, at least at a basic user level.
Cons
Only one concern which may be an admin setting that can be changed. Expired docs can only be unexpired for 24 hours (it seems) which isn't long enough.
March 2018
Kim from DoubleTree Hotel
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Easy to Use
Pros
Easy way to keep information digital for auditing purposes. Easy way for both vendor and customer to sign in and communicate documents, signature, and payments.
Cons
Search Feature. I wish I could default search to search all months all years for all files (perhaps save this search to a favorite) rather than have to select each time.
April 2020
Crystal from Career Foundations
Company Size: 2-10 employees
Industry: Staffing and Recruiting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Made transitioning to remote work easy!
I love the product and the people. The site is very user friendly, and I can see in real time when signatures have been captured.
Pros
It is more user friendly than Docusign. I can edit and send as many documents as I need without having to working about overages or functionality problems. The Sertifi team has been amazing through the whole process!
Cons
Learning to format the documents to send out. Again I should stress that the Sertifi team has been amazing in teaching me and walking me through the whole process.
Reasons for Switching to Sertifi
Docusign was charging us entirely to much for what they were offering. Their support staff wasn't as friendly or helpful.
January 2019
Kim from DoubleTree
Company Size: 51-200 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Easy, secure way to receive payments
This is a great platform for vendors/ customers to share information and a secure place to hold payment information.
Pros
The website is easy to navigate and nice place to store/ share documents
Cons
No option to pre-authorize credit cards/ hold payments
January 2012
George
Time Used: Free Trial
Review Source: GetApp
January 2012
Great app
We use Sertifi ( www.sertifi.com ) for sending our contracts for insurance agreements. It has been fantastic - cannot imagine doing business without esignatures.
Pros
Easy to use and low cost
October 2018
Zachary from Sweet Capacity LLC
Company Size: 1 employee
Industry: Food & Beverages
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
October 2018
Easily gets online signups SIGNED
Pros
Quickly send out a link to documents that need to be signed, customers can finish in minutes and voila! It's done!
Cons
Often seems to require matching signatures on different fields. Doesn't need to be that way for separate billing and waiver fields (i.e. someone paying for someone else's membership, race fee, etc). Solution is to send separate documents, but that's more to keep track of...