Dialog Insight software


2 reviews(5.0/5)
2 reviews(5.0/5)

Dialog Insight is a cloud-based email marketing solution that caters to businesses of all sizes across the various industry verticals. It is customizable and can be adapted to particular business needs.

Dialog Insight allows users to deploy real-time, personalized automated email campaigns that are based on interests, behaviors and purchase history. It also helps users centralize customer information and create targeted segments based on client profiles.

Dialog Insight’s APIs enable users to automatically collect marketing data from a range of channels, including customer transactions, marketing activity participation, use of custom coupons and shopping carts. Data analysis tools help users interpret collected data and A/B test results in order to get qualified leads.

Users can purchase Dialog Insight on a per month per user basis. For ideas regarding customization and implementation, Dialog Insight offers a library of white papers and webinars.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

2 Reviews of Dialog Insight

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  • Joe from ChurchTrain.uk

    Number of employees: 11-50 employees

    September 2018

    Not the biggest, but right up there with the best

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Openfield Contact is the main application within Dialog Insight's toolset. You may not have heard of it mentioned alongside Mailchimp but it can do everything you need it to do, and has a lot more customisation options than many of its larger competitors.

    Pros

    The value for money and level of support the Dialog Insight team is able to provide, along with regular updates.

    Cons

    The application can be difficult to use until you get used to it, and know where the main features are hiding

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Luc from National Research Council of Canada

    Number of employees: 1,001-5,000 employees

    November 2017

    Excellent and worth the small investment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Low licence cost, great training, continuously launching new functionalities and great technical support from Dialog Insight.

    Pros

    The user interface is very friendly and also available in both English and French as desired.
    The contacts' data is hosted on Canadian servers.
    Technical support from Dialog insight is readily available and they are open to improvements and customization.

    Cons

    Based on 12+ years experience with this online tool, we have not encountered a situation where Dialog Insight was not open to help out so honestly there's nothing negative to mention here.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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