Dialog Insight Software


Dialog Insight is a cloud-based email marketing solution that caters to businesses of all sizes across the various industry verticals. It is customizable and can be adapted to particular business needs.

Dialog Insight allows users to deploy real-time, personalized automated email campaigns that are based on interests, behaviors and purchase history. It also helps users centralize customer information and create targeted segments based on client profiles.

Dialog Insight’s APIs enable users to automatically collect marketing data from a range of channels, including customer transactions, marketing activity participation, use of custom coupons and shopping carts. Data analysis tools help users interpret collected data and A/B test results in order to get qualified leads.

Users can purchase Dialog Insight on a per month per user basis. For ideas regarding customization and implementation, Dialog Insight offers a library of white papers and webinars.


Dialog Insight - Editor
  • Dialog Insight - Editor
  • Dialog Insight - Data analysis
    Data analysis
  • Dialog Insight - Automized workflow
    Automized workflow
  • Dialog Insight - Advanced personalization
    Advanced personalization
  • Dialog Insight - Multiple devices
    Multiple devices
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

1 Review of Dialog Insight

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Luc from National Research Council of Canada
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Excellent and worth the small investment



Product Quality

Customer Support

Value for Money

Product Quality
Value for Money

Low licence cost, great training, continuously launching new functionalities and great technical support from Dialog Insight.


The user interface is very friendly and also available in both English and French as desired.
The contacts' data is hosted on Canadian servers.
Technical support from Dialog insight is readily available and they are open to improvements and customization.


Based on 12+ years experience with this online tool, we have not encountered a situation where Dialog Insight was not open to help out so honestly there's nothing negative to mention here.

Review Source: Capterra