About Maropost

Maropost is a cloud-based marketing solution enabling marketing teams to strategically engage with their audience through marketing automation and analytics. It has proved to be successful for businesses of all sizes across multiple industries. Maropost expands all aspects of customer outreach through channels such as mobile (iOS and Android), SMS and transactional emails, allowing businesses to manage all customer communications in one place. The platform supplies marketing teams with the tools they need to draft, schedule and track communications sent to leads and customers on a recurring basis. The platform’s analytics gives users a full 360-degree view of their audience. The analytics engine pulls together web-tracking, audience engagement across multi...

Maropost Pricing

Maropost is available based on the selected module, as follows: Marketing Cloud - Contact Maropost for pricing information Commerce Cloud - Essential: $79 per month Essential Plus: $199 per month Professional: $269 per month Enterprise: Contact Maropost for pricing information

Starting price: 

$79.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Maropost Reviews

Overall Rating

4.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Showing 1 - 5 of 12 reviews

Fei

Company size: 1,001-5,000 employees

Industry: Broadcast Media

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2021

Maropost

Overall, Maropost works well for email marketing, we use it for automated emails, recurring newsletters and ad hoc marketing campaigns. The tool is pretty good for allowing users of all levels of tech know-how to create content and send out campaigns. Customer support is excellent and always available via online chat.

Pros

Excellent support - I can always get help via live chat, email, or through our account team. Everyone is very professional and knowledgeable.

Cons

Our company operates a network of stations which are all set up under a single account for ease of management but this introduces issues with access and slowness. We have thousands of lists and campaigns, which makes searching very difficult and the system very slow to load. It would be really nice if they carry the brand filter option or folder option to all their select fields. Sometimes I have to walk away from the page and come back to it because it loads so slowly.

Alexander

Company size: 11-50 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

Best eCommerce Management Tools in Australia

Pros

Maropost have many functionality that are useful and can integrate with most of big marketplaces.

Cons

Inventory management and shipment option is a little bit complicated.

User Profile

Grant

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

April 2022

Bad Software, Rude [SENSITIVE CONTENT]

Unfortunately, while Maropost may seem like a great choice at first glance, it severely lacks features and functionality. Not only is the software notoriously unresponsive and buggy, but the company's [SENSITIVE CONTENT], [SENSITIVE CONTENT], is rude and unprofessional. In fact, we recently reached out to Maropost for help with one of our client projects, only to be met with several insulting responses from [SENSITIVE CONTENT] himself. If you're looking for a powerful marketing solution that actually works, we highly recommend choosing a different platform. Maropost may seem like a tempting choice at first, but its subpar performance and rude [SENSITIVE CONTENT] make it one to avoid at all costs. There are plenty of better options out there than Maropost. Needless to say, we would not recommend Maropost to anyone.

Pros

Unfortunately we were unable to find any unique value or differentiating factors while using Maropost

Cons

The software is unresponsive and buggy, the integrations are limited and don't seem to work correctly, the list-based system is suboptimal and the reporting functionalities fail to meet even basic client reporting requirements.

Reasons for choosing Maropost

Client decision

Arjun

Company size: 11-50 employees

Industry: Education Management

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

September 2022

Great Ecommerce & Marketing Cloud Service

Email campaign management is a great product and I am really happy with the results.

Pros

I am using Maropost email marketing features for my organization. I must say we have got good results from their products.

Cons

The price is a major factor. I would recommend them to re-align the pricing as per the competition and the services provided by them

Luke

Company size: 2-10 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2020

Game changer

From the very first demo, we knew this was exactly what we needed to take our company to the next level. For a while we were using one of the competitors, and I wish we switched sooner because it literally changed the way we market our product.

Pros

- the platform - client support services - the marketing features

Cons

- cost was a bit high compared to what we used in the past, but the return is there

Reasons for choosing Maropost

Sold on the demo

Reasons for switching to Maropost

Referral