Pepo Campaigns

RATING:

2.7

(3)
Overview

About Pepo Campaigns

Pepo Campaigns is a cloud-based email marketing solution designed for businesses of all sizes that offers email templates, segmentation, transactional emails and reporting functionalities within a suite. Pepo Campaigns features customizable email templates which allow users to design mobile-responsive emails, including company logos and images. The product also offers segmentation rules which allow users to send targeted email campaigns using customer attributes such as location, gender and age. Pepo Campaigns provides transactional email campaigns which allow users to create customer sign-ups and follow-up messages. Reporting tools let users create custom reports on campaign performance metrics such as email open rate, click through rate, click-to-open rate a...

Pepo Campaigns Pricing

Free - 10000 emails/month Starter - 40000 emails/month: $19/month Professional - 120000 emails/month: $49/month Team - 250000 emails/month: $99/month Growth - 750000 emails/month: $249/month Business - 2 million emails/month: $499/month Corporate - 5 million emails/month: $999/month Enterprise - 10 million emails/month: $1699/month

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Available

Design emails
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Pepo Campaigns Reviews

Overall Rating

2.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

2.5

Value for money

3.5

Functionality

2.5

Most Helpful Reviews for Pepo Campaigns

3 Reviews

Martina

Apparel & Fashion, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Best Email Platform ever, sending emails was never so simple!

I started using Pepo a few weeks ago and I can truly recommend it, it is the best email cloud on the market, the account management team is very helpful and available 24/7 in case you have any questions or doubts. Sending emails was never so simple and effective!

PROS

It is very easy to use and you can build beautiful newsletters! The technology is very advanced and the price is ridiculous for what you get!

CONS

Nothing !

Barclay

Banking, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2019

They have the worst customer service in the indusrty. Stay away from them.

Lousy company. Spend a couple extra dollars and stay away from the,

PROS

Nothing only tried them for the price. The say on their website they are the best, not true.

CONS

There customer service is horrible, I use Godaddy and they kept telling me my DNS was not setup correctly. Funny thing is I am set up with Amazon SES with numerous companies. The only time a customer service person replied which may be 2-3 days is a 2am central time. They say they are located in USa but there customer service is not for sure. Junk company.

Reason for choosing Pepo Campaigns

I chose them because of price but they are not worth it.

User Profile

Rick

Verified reviewer

Design, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2019

Could Not Even Get It Going

My overall experience is I feel like this company is run by one person who does not have the time of day to handle customer service. Like many popup companies, this one seems just that. Any service that costs me money outside of the fees applied due to a severe lack of support is not a good investment to me. I went with BigMailer.

PROS

The only thing that I liked about this company was that it harnessed the power of Amazon SES & AWS. Quite literally after testing it out, that is all i could find that was a benefit.

CONS

Customer service and technical support. I soent 2 weeks going back and forth with [SENSITIVE CONTENT HIDDEN]. In those 2 weeks I only received 3 reply correspondences. I needed to get this up and running to distribute my Holiday sale campaing and not only was it well below professional, it cost me sales that I could have made due to the lack of customer care. The process of creating an account and linking it to Amazon AWS is by no means simplified by this company. And I have a background in technical servies and iI understand how Amazon AWS works. It took 2 weeks for them to explain that my entire AWS acount had to be transferred to the "IRELAND" region which quite simply created a logistical CSR nightmare with AWS support.

Reason for choosing Pepo Campaigns

Because they advertise lower cost, use of Amazon AWS, and simple setup. But simple setup this company is not.

Reasons for switching to Pepo Campaigns

Constant contact simply costs too much for the amount of constacts that I have and the ROI i was getting.