SendX is an email marketing solution suitable for businesses of all sizes. It features a drag-and-drop email editor, email automation and analytics tools, Facebook and Google ad management, banner creation and user segmentation. 

Email marketing tools allow users to automatically resend emails to recipients who don't open the initial message. Recipient activity such as email open rates, clicks and conversions are also automatically tracked, and users can run reports on this activity. Additionally, SendX modifies emails based on a subscriber's past activity and time zone.

Browser push notifications can be displayed to subscribers based on email open rates. On-site popups can be triggered based on browser activity such as exit intent and page scroll. Users can also manage targeted ads on Facebook, Instagram and Google with the platform. 

Yearly and monthly pricing plans are available. Support is offered via email, online chat and over the phone. 



17 Reviews of SendX

Overall rating

4.82 / 5 stars

Filters:

Showing 1 - 17 of 17 reviews

December 2018

Ahsen from SOAR STEM Schools

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

User friendly and great customer support

We're emailing a small opt in group to fill a form

Pros

We're using this for small opt-in campaigns. Looking really good so far, and the customer support is excellent!

Cons

nothing stands out at the moment, but if I had to nitpick i'd say they can do a better job of making things easier for first time users

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Truly comprehensive Email Marketing tool

Great support. Great content and handholding. Cant complain.

Pros

Email marketing software space is super crowded but SendX truly stands out with it's pricing and it's continued focus on improving delivery. Be it bulk email or just pure play email automation, SendX has worked really well for us. + Their pricing really hits the sweet spot.

Cons

Haven't really tried rest of the stuff in their package but it just sounds like that's diluting their Email offering

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

A decent email marketing software

If you can afford it, go for it.

Pros

I worked on a client project who was using SendX. I had the chance to use SendX for over a year and it never disappointed me. It has all the features that you'd want to see in an email marketing software. You can automate emails using tags, send customized emails, build your email list with popups, and more.

I love their customer support and the fact that they continuously keep updating the software so you get to see new feature every now and then.

Cons

If there is one thing that will hurt you is its price. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.

June 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Must use it for automatic email management

Sending email to customers

Pros

Sendx is the best tool available in the market for better and reliable email automation campaigns. This will help you to turn your website visitors users into customers. You can promote your products to your users just with the one click. With the help of drag and drop features, you can design your own custom email template for email campaigns.

Cons

SendX integration with the website is bit complex as proper guidelines are missing. Email tracking options are still need be added.

May 2018

James from Pawacom Developers

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Best software for marketing planning

Well thought out product to deliver delightful experience

Pros

The pricing is fair based on the contribution of the software to the growth of the company
Training is available to the new users who are yet to familiarise themselves with the software

Cons

Somehow based on the knowledge of the user, it can be tricky a bit to navigate through the software and obtain the required analytics

March 2018

Jayarajan from 361Degree minds

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them. I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Pros

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.
I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Cons

Can increase the no. of templates of both email campaigns and landing pages. I am sure it will increase in the coming months.

January 2018

Valerio from Wallace Solution

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

January 2018

Very easy

SendX is pretty simple to use, anyone who doesn't have much experience with email marketing can use it.

Pros

It has a very simple drag-and-drop interface that allows you to create a very fast email. An added value is that it can show you how the email will look on a smartphone and on the desktop.

Cons

There is not much to say in this regard. Maybe for people who do not send many emails it would be good to have a cheaper or perhaps free plan; something like an introductory plan for small businesses.

December 2017

Jon from Charm Offensive

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Superb experience. Awesome support. Great piece of kit.

Increased efficiency Improved email marketing campaigns (more sophisticated) Increased sales from better email marketing campaigns

Pros

It has tons of functionality.
The team are so supportive. They even helped me migrate from ConvertKit. They've immediately responded to my support requests. It's a treat!
It's enabled me to plan my product launches better and create more sophisticated email marketing campaigns.

Response from SendX of SendX

Replied December 2017

Thanks for the thumbs up and vote of confidence Jon! Means a lot :)

September 2017

Nikhil from Stones2Milestones

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

So far we have been pretty happy with the service and the speed with which the product is evolving.

Pros

We zeroed down on after having a close look at MailerLite and other alternatives in the email marketing domain.

One of the primary reason for choosing SendX was the seamless integration with Amazon's SES. Makes the entire offering all the more appealing!

The drag & drop editor and list segmenting features are easy to use and great.

Cons

For a mailing service, there should be only one paid plan and campaigns should auto save while creation.

September 2017

Steven from KCC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

A great alternative to MailChimp

Pros

I've been using SendX for about 11 months now. Can't speak highly enough about it. I was looking for an alternative to MailChimp - it's easier to use, and with more features. I think most impressively, the support has been excellent. Never waited more than 30 mins for a response, and I've seen a constant stream of quality features added. Really recommend.

Cons

There are a few tweaks I would make for ease of use (e.g. ability to add a new contact from the dashboard).

September 2017

Naman from Edureka

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

It is a very well thought out product and the experience so far has been delightful

Pros

1)Deep API integrations
2). Email Drip sequences for User nurturing and engagement
3). Exhaustive Automation operations
4). Powerful Segment builder
5). Great Email Delivery
6). Exclusion filters in Drip steps

Cons

Reporting could be extensive and easy to extract. Also, many advanced features like Clickview map are not there currently but sit in their pipeline.

September 2017

Abhishek from CallHippo

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Amazing.

Customer onboarding and marketing activities are simplified.

Pros

Development and support. The support on issue resolution is great and the developments going on are even better.

Cons

Automation can be improved for better usability and management. The design can be made more catchy as well.

September 2017

Jitesh from Drivezy

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Extremely useful for email marketing automation

Maintaining subscriber lists on Sendx is easy and we can integrate with our Medium blog seamlessly. Zapier integration has been very useful too.

Pros

I was introduced to the SendX tool through ProductHunt. I signed up for the demo instantly. Got amazing support from the community manager. They helped me setup the tool. Setting up drip campaigns is extremely easy and it is extremely easy to import/export contacts and setup campaigns. I can tell that this is easily among the best of all similar tools available in the market.

Cons

The team behind Sendx has done a great job at building such an amazing platform. A few minor bugs at times is the only disappointment we have been through. But, the team is extremely proactive at resolving those when reported.

September 2017

Arpit from Transtutors

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

We migrated from an in-house marketing system to SendX. The experience so far has been amazing.

Pros

A). Easy to use APIs
B). Amazon SES integration
C). 1st class Drip automation support
D). If this then that automation rule engine

Cons

A). UI is not as user friendly as expected.
B). A few more features may be required to cover all scenarios.

September 2017

Ashley from Online Radio School

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Very cost effective, good customer support and all in one tools.

Cost effective. For start ups, every separate marketing tool costs a fortune. You provide most marketing tools in one for a set fee. It's perfect for new people like myself.

Pros

I'm on a tight budget, and I can't afford for each separate marketing tool. I chose to use SendX because it's all in one. I get to use numerous tools such as drip campaigns, email sign ups, email lists and pop up boxes to name but a few. At the moment, I'm new, so I'm not selling much. I have a website to rent, and I need numerous tools. It's too much for me. Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful.

Cons

Having to use the SendX brand on my sign up forms when I'm already paying the company to use their product. Their SendX sign looks a bit tacky.

September 2017

Nuno from Motorcycle Print House

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

With SendX everything seems there for a reason, every feature you will need for your business.

Pros

- Drip campaigns;

- Triggered automation;

- a nice segmentation process that does the job automatically (you just have to setup your conditions);

- The new drag-and-drop email editor has so far been a huge thing for me, my emails now look really professional, without spending money to hire a designer to do them for me;

- And the support team, they are simply there to help you, sure is a plus when you are like me, a person who doesn't have much experience with email marketing and technical marketing in general.

Cons

The only thing I would add could be more integrations to facilitate my job, sometimes I can use Zapier to bypass this problem, but like I said I am not that savvy so would be nice if they consider this. Apart from the integration thing, I've been having a great experience with the tool so far.

January 2017

Mike from Mike's Blog

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Great EMail Marketing Product for SMBs

Very easy to use. You can get up and run in 15 mins. Lots of themes for onsite widgets and pop-ups. The email marketing automation piece is very straight forward to setup. Email Sequences and Rule-based automation makes it a really powerful combination and you virtually create any type of email sequence you can think of. Also, the free tire makes this a killer offering for any SMB.

Pros

Easy of user and the price point

Cons

Can have more integrations

Response from SendX of SendX

Replied January 2017

Thanks for the liking SendX Mike.