Having used many prospecting companies in the past I was a little sceptical at first but I needn't have worried! Qualified leads come in on a daily basis for businesses that we want to be speaking to, resulting in an average of 1.5 calls from the leads per day, what more can I say. Backed up with a team that really do care about your business I would highly recommend SoPro

Easy to use and understand I have very little to do! I have great qualified leads in to our inbox every day.

Nothing I can think of. Occasionally hits wrong people perhaps?

SoPro is an amazing company and the mechanism for lead generation is like nothing else I've seen. Our account managers are always available to help us and they go above and beyond to accommodate our needs.

The effectiveness of the campaign and the team.

No integration with Sugar CRM at the moment, although I know they are working on it.

A bad experience overall. Overpriced software, but the platform is very easy to use, and looks modern and full of features. However, once you start using it, you realize that most of the work is done manually by the sopro teams, and you are just a viewer of all actions.

The platform is easy to set-up and configure. Although most aspects of the campaigns are set up and run by their operations and customer success teams (at a cost of course).

The quality of the leads is not good, and updating the campaigns with the tracking feedback is done manually and in many cases with a delay, which causes frustration from the prospects. To increase the quantity of the leads they count as leads even polite declines, so if someone replies with "not interested, thank you" it is considered a polite decline, and a lead that can be converted in the future. We did not have any conversions in the first three months of the campaigns when we had conversions from other channels for the same product. Their hidden terms in the services agreement.

The fact that they have a client portal with the different lead types (positive response, referral, and deferred interest) is really useful. They have good customer service also. I liked that they sent me a weekly email with the summary of the results.

They didn't have a report with the job titles, but I asked for it and they added it.

The Sopro tech and team have been great. The objective of starting with Sopro was to get an increase in leads which has been achieved. The team have also been fantastic, we have regular check ins and they provide guidance to help optimise our campaigns. From the sales team through to the account managers & data they have all been a pleasure to deal with. Big shout out to [SENSITIVE CONTENT]

The Sopro software has done a great job of emailing a large target audince, through consistent messaging and following up we've seen an increase in leads generated

The platform is great when you are on it but it would be good to get some date sent over via email as a snap to avoid having to migrate over to another platform to check in