We are a current customer of their SpamTitan product and have expanded our buy with the company because the products are sound and a great value.

Ease of setup Ease of deployment Straightforwardness of features and settings

Cost could be a bit better for greater margins More white-labeled or co-branded marketing materials

Overall it has been positive, but could improve on the product to keep us a customer.

The ability to utilize machine learning and AI to help secure your email network.

Functionality is lacking and buttons / actions do not seem to work 100%.

It catches some of the phishing attempts

Does not catch all of phishing attempts and some still get through to users !

PhishTitan does a good job of identifying possible threats and flags the email with a warning header to alert the email user.

A needed improvement would be the ability to select multiple emails in the incidents page to send them to junk. It would also be nice to be able to add them to a block list so they are automatically blocked or sent to junk in the future. It would be great if there was integration with SpamTitan to add senders to a block list in SpamTitan directly from PhishTitan.

we are still assessing the product, for now, the reporting spam function appears to be solid.

The interface and functionality appear to be "easy"

that it did not work after purchase. it was not ready for prime time but it was sold to us anyway. it took about 45 days AFTER purchase to be able to deploy as it seemed support was still learning the product.