SendGrid
About SendGrid
SendGrid Pricing
Free Plan: up to 100 emails per day. Paid plans available beginning at $14.95/mo.
Starting price:
$19.95 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for SendGrid
1 - 5 of 621 Reviews
Thomas
Hospitality, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed February 2024
SendGrid Review: SendGrid Transactional Email for Business Needs
Dylan
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2023
Pretty solid product with a good reputation, but can be pricey
My overall experience with SendGrid has been positive. I appreciate its reliability, detailed analytics, and user-friendly interface. My only concerns are with pricing scalability and occasional customer support challenges, but the platform consistently delivers effective and impactful email campaigns.
PROSSendGrids high deliverability rates, solid tracking metrics and easy to use interface make it a very attractive offering in a competitive space.
CONSThe pricing structure mean that scalability can be a concern, there are some sudden jumps in pricing. The step from 200k to 250k emails a month takes you from $89.95/mo to $249/mo which is a suddenly 3x cost increase, with similar 2x increases at the next intervals. Having unit-based pricing would be less stressful than suddenly crossing a threshold.
Reason for choosing SendGrid
The developer offering was much simpler, and the starting pricing was fairly attractive if a little bit of a honeypot to get you on their ladder.
Reasons for switching to SendGrid
SendGrids developer tools made it far easier to integrate with than Mailchimp, for what we needed to do.
Jennifer
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Sendgrid'e Email API has solved our problems in email campaigns
In addition to having their emails filtered as spam, sales representatives were unable to monitor their recipients' actions when sending them via their email client. Our problem was fixed via Sendgrid's email API.
PROSIntegrating with the email API is a breeze. When compared to other mass email service providers, we have seen that SendGrid consistently produces the highest interaction rates. The ability to automatically retry sent emails is a good bonus.
CONSThere is no consistency in the percentages of emails opened or clicked. There is currently no mechanism to block measurements that originate from email service provider bots.
Reasons for switching to SendGrid
It is trustworthy, it manages email deliveries well, and it provides helpful diagnostics and statistics when problems arise.
Bill
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2024
Good solution for WordPress SMTP
We needed a way to improve on the fairly dismal email deliverability in client WordPress sites, and our primary web host had an integration with SendGrid. After seeing great improvement in deliverability with SendGrid, we have started using it on many sites hosted elsewhere.
PROSThe biggest pro is that SendGrid has a free tier -- increasingly their competitors are moving away from having one. As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable if it's needed more.
CONSEmail validation is not available until you reach the Pro level, which can be a bit pricier for smaller sites.
Brandon
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2023
Waste of time....
What a horrible experience. After signing up as a new business customer as part of a new marketing strategy my business implemented, SendGrid immediately suspended my account for no reason (after taking my personal information), and an agent then proceeded to tell me some magical 'vetting' system determined I wasn't eligible to use their service.After asking how an earth they could 'vet' me considering they haven't even obtained anything about my business they proceeded to tell me they can't tell me why and that their decision was final.Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up....
PROSAbsolutely nothing, couldn't even sign up...
CONSEverything, because they discriminate on who signs up to them, and give no explanation for suspending your account after taking your personal information.
