Tutanota

RATING:

4.4

(5)
Overview

About Tutanota

Tutanota provides encryption for subject lines, entire address book, and calendar meta-data. It encrypts all data by default, enabling teams to use the benefits of the cloud availability, accessibility. All stored data is encrypted and a password is exchanged for decryption.

Tutanota Pricing

Free trial: 

Not Available

Free version: 

Not Available

Tutanota - available on all clients
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Tutanota Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for Tutanota

5 Reviews

User Profile

Sam

Verified reviewer

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed June 2022

I stopped using Tutanota as my daily email because of their terrible search features

I used Tutanota as my daily email provider for one year. Once the excitement of leaving Gmail wore off, I settled for what felt like a dial-up connection with little to no features. I am happy I left, but I am also pleased Tutanota has diehard fans because I trust they will continuously improve and will someday be a service I will happily return to.

PROS

Tuta is secure, the company behind them is solid, and the online Privacy nuts give them a thumbs up. If you're looking for an encrypted email provider, that values their users and makes that clear in their privacy policy, then Tutanota is worth looking into. I like that they have a small free email account, which you can use to test. I did this for a while until I felt confident I could use them. The best part about Tutanota is their price. I would say they are a very affordable solution and offer enough features to make you feel like you're really getting something beyond secure email for your money spent.

CONS

The two things I could not stand from Tutanota were how slow their app is and how terrible the search is. The search limitation is partially due to how encryption works, so to some extent, I understand why they want to provide a search feature without constantly scanning through all your emails. But then again, Prontonmail figured a way to do it, so I don't see what is missing. While I still have a Tutanota account, I rarely use it simply because I am much happier with other services. Tuta also has applications for all devices and can be used via a browser. All of them are slow to use. So this slowness made me want to use it less and less.

Vendor Response

Thanks for rating our encrypted email service, we are happy that you like the level of security and privacy you get with Tutanota. Please note that the search feature works much smoother in our mobile and desktop apps; search in the browser does not work as well due to limitations of the browsers. We hope you understand!

Replied June 2023

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2022

Offers great email features but UX is wanting

Tutanota mail gives me lots of reasons to believe my privacy is near 100% guaranteed. Every feature has high level of security around it. I like it.

PROS

I have been on a search for more privacy for emails and have tried several email service providers for some time. Tutanota has been a hard one to even want to test because of the unappealing user interface. I cannot pin down exactly what i don’t like; it is probably the background color but also not very intuitive overall UI. It could zero down to personal preference. Much of my use for emails is for feedback sensitive feedback communications where I mostly use contact forms. This is where Tutanota mail supersedes the others. It offers secure encrypted contact forms which have boosted confidence with my contacts. On the forms page, I have been able to easily adapt the forms to notify users that the forms are encrypted. Of most importance is that users are able to put a password in the form and choose to remain anonymous.

CONS

So far my personal problem with Tutanota is UI/X. Still not very easy to use and feels old. I am taking long to get used to it. I hope future updates will address this. But all said, functionality precedes looks on this one

Reasons for switching to Tutanota

High level of security features.

Vendor Response

Thanks for rating our secure email service, we're glad you like it. We have recently improved UI & UX quite a lot, we'd be happy if you take another look! We also plan to improve the design in general in the near future, stay tuned.

Replied June 2023

Balanagameena

Education Management, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2021

Tutanota user

PROS

Privacy and security are to be appreciated. No targeted advertisements.

CONS

Free version with less storage hence transferring of numerous large files requires to subscribe.

Reasons for switching to Tutanota

Privacy and security

Vendor Response

Thanks for rating our secure email service Tutanota. If you let us know what features exactly are missing, we can use this information to improve further! We have recently added quite a lot of features, so we'd be happy if you could re-visit your review. Thank you!

Replied June 2023

Santosh

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2021

Import feature was sorely missed when I used Tutanota

Love the features, love the proactive customer supoort, love the pricing. Tutanota would likely have retained me if a robust email import tool had been present at the time.

PROS

I liked that Tutanota has implemented a search feature that uses the local client to decrypt messages and search for keywords in the email body. This means that your email stays zero-knowledge encrypted, yet, you can search through old emails. This is a feature even the bigger fish Protonmail has not been able to implement yet. The pricing was quite reasonable as well.

CONS

The only, and I mean only, reason I moved away to Protonmail was the email import feature. I was moving from a private server and needed access to old emails. This was a deal breaker for me and i had to choose Protonmail. Else, I would wholeheartedly recommend Tutanota.

Reasons for switching to Tutanota

On cloud access.

Vendor Response

Thanks for sharing your love, we're glad you like the security and privacy you get with Tutanota! :) You'll be happy to know that we are already working on an import feature and plan to release this in the coming months. Stay tuned!

Replied June 2023

Eva

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Emailing sharing and messaging

PROS

Tutanota is software which provides business email at cheap pricing and accepts sharing information.

CONS

Notification are sent in case of any incoming emails

Vendor Response

Thanks for your feedback, we're glad you use Tutanota as your business email service. We strive not just provide the best email experience, but also focus strongly on security and privacy to make sure no one can abuse your data. Stay secure! :)

Replied October 2023

5 Reviews